/**

• Task-1: Create a chatBot
• Task-2: DB 1st collection(Users) with username, phoneNumber.

•        2nd collection(Issues) with phoneNumber, issue description, details, time of creation, status.
  

• Task-3: API end points - identify User, register issue=>trouble ticket.
• Task-4: Connect DialogFlow to the API endpoints (webhook).
• "ngrok" - Use to connect local node server and DialogFlow */"# CustomerCareServer"