Unable to unrar multirar files

[JordiKing10]

Im using it to automate the download stack from jellyfin, it supposed to unrar multirar files or is not planned?

[davidnewhall]

Yes.

[JordiKing10]

No, isnt working m8

[davidnewhall]

How do you know?

[JordiKing10]

When I review the unpacker log in Portainer, I see the following message:

[INFO] 2023/08/03 20:56:58 [Radarr] Completed item still waiting: Uno de los Nuestros [MicroHD][1080px][AC3][Castellano-Ingles][Sub][Dual], no extractable files found at: /downloads/complete/radarr/Uno de los Nuestros [MicroHD][1080px][AC3][Castellano-Ingles][Sub][Dual] (stat err: stat /downloads/complete/radarr/Uno de los Nuestros [MicroHD][1080px][AC3][Castellano-Ingles][Sub][Dual]: no such file or directory)

However, the specific directory contains the following data:

Uno de los nuestros MicroHD1080px [[www.newpct.com][toni32].part1.rar](http://www.newpct.com][toni32].part1.rar
Uno de los nuestros MicroHD1080px [[www.newpct.com][toni32].part2.rar](http://www.newpct.com][toni32].part2.rar
Uno de los nuestros MicroHD1080px [[www.newpct.com][toni32].part3.rar](http://www.newpct.com][toni32].part3.rar
Uno de los nuestros MicroHD1080px [[www.newpct.com][toni32].part4.rar](http://www.newpct.com][toni32].part4.rar
Uno de los nuestros MicroHD1080px [[www.newpct.com][toni32].part5.rar](http://www.newpct.com][toni32].part5.rar
Uno de los nuestros MicroHD1080px [[www.newpct.com][toni32].part6.rar](http://www.newpct.com][toni32].part6.rar
Uno de los nuestros MicroHD1080px [[www.newpct.com][toni32].part7.rar](http://www.newpct.com][toni32].part7.rar

[davidnewhall]

This error message says it can't find the folder the rar files are in. This indicates a misconfiguration. Did you mount /downloads the same way in Unpackerr as you did in Radarr? https://unpackerr.zip/docs/unpackerr/troubleshooting

[JordiKing10]

It only happens to me when they are multi-rar files. It has occurred about 5/6 times, and I have approximately 130 movies.

docker-compose.yml:

unpackerr:
container_name: unpackerr
image: hotio/unpackerr
environment:
- PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin
- PGID=1000
- PUID=1000
- TZ=Europe/Madrid
- UN_FOLDER_0_DELETE_AFTER=10m
- UN_FOLDER_0_DELETE_FILES=false
- UN_FOLDER_0_DELETE_ORIGINAL=true
- UN_FOLDER_0_MOVE_BACK=false
- UN_FOLDER_0_PATH=/data/transmission/downloads/complete
- UN_RADARR_0_API_KEY=removed
- UN_RADARR_0_DELETE_DELAY=5m
- UN_RADARR_0_DELETE_ORIG=false
- UN_RADARR_0_PATHS_0=/downloads
- UN_RADARR_0_PROTOCOLS=torrent
- UN_RADARR_0_TIMEOUT=10s
- UN_RADARR_0_URL=http://192.168.1.240:7878
- UN_SONARR_0_API_KEY=removed
- UN_SONARR_0_DELETE_DELAY=5m
- UN_SONARR_0_DELETE_ORIG=false
- UN_SONARR_0_PATHS_0=/downloads
- UN_SONARR_0_PROTOCOLS=torrent
- UN_SONARR_0_TIMEOUT=10s
- UN_SONARR_0_URL=http://192.168.1.240:8989
volumes:
- ./unpackerr:/config
- ./unpackerr/data:/data
- /data/transmission/downloads/complete:/downloads
restart: unless-stopped

It cant be any config mistake?

[davidnewhall]

It only happens to me when they are multi-rar files.

Attach a log file so I can see what you see.

It cant be any config mistake?

Share the compose for Radarr so I can determine this.

[davidnewhall]

Change this volume mount

- /data/transmission/downloads/complete:/downloads

to

- /data/transmission/downloads:/downloads

will likely fix your problem. Please let me know if you need additional assistance.

[pando85]

I'm experiencing the same problem. Just multi rar files fails. The path is correct int Radarr API and it looks like unpackerr is looking for the title instead of the outputPath:

Radarr API:

      ...
      "title": "[Bitsearch.to] El ultimo duelo (2021) [BluRay Rip][AC3 5.1 Castellano][www.atomixHQ.one]",
      "statusMessages": [
        {
          "title": "Found archive file, might need to be extracted",
          "messages": []
        }
      ],
      "outputPath": "/datasets/peliculas/download/El ultimo duelo (2021) [BluRay Rip][AC3 5.1 Castellano][www.atomixHQ.one]",
      "id": 952822445
    },
    ...

Unpackerr:

[INFO] 2023/08/20 10:20:18 [Radarr] Completed item still waiting: [Bitsearch.to] El ultimo duelo (2021) [BluRay Rip][AC3 5.1 Castellano][www.atomixHQ.one], no
 extractable files found at: /datasets/peliculas/download/[Bitsearch.to] El ultimo duelo (2021) [BluRay Rip][AC3 5.1 Castellano][www.atomixHQ.one] (stat err: 
stat /datasets/peliculas/download/[Bitsearch.to] El ultimo duelo (2021) [BluRay Rip][AC3 5.1 Castellano][www.atomixHQ.one]: no such file or directory)        
[INFO] 2023/08/20 10:20:18 [Radarr] Completed item still waiting: [Bitsearch.to] Plan de escape 3 (2019) [BluRay 720p X264 MKV][AC3 5.1 Castellano][www.nucleo
hd.com], no extractable files found at: /datasets/peliculas/download/[Bitsearch.to] Plan de escape 3 (2019) [BluRay 720p X264 MKV][AC3 5.1 Castellano][www.nuc
leohd.com] (stat err: stat /datasets/peliculas/download/[Bitsearch.to] Plan de escape 3 (2019) [BluRay 720p X264 MKV][AC3 5.1 Castellano][www.nucleohd.com]: n
o such file or directory)   

The directory exists inside unpackerr and it has permissions to read it (it is working with other files):

unpackerr-6dc8b9685b-dq44l:/app$ ls "/datasets/peliculas/download/El ultimo duelo (2021) [BluRay Rip][AC3 5.1 Castellano][www.atomixHQ.one]"
ATOMIXHQ ONE.url
El ultimo duelo (2021) [BluRay Rip][AC3 5.1 Castellano][www.atomixHQ.one].part1.rar
El ultimo duelo (2021) [BluRay Rip][AC3 5.1 Castellano][www.atomixHQ.one].part2.rar
El ultimo duelo (2021) [BluRay Rip][AC3 5.1 Castellano][www.atomixHQ.one].part3.rar
PCTNOTICIAS TELEGRAM.url

[davidnewhall]

@pando85 Would be helpful for me if you enabled debug, and provided the log file after letting it run for 10 minutes.

[pando85]

Nothing new:

[INFO] 2023/08/21 06:54:50.870766 sonarr.go:118: [Sonarr] Updated (https://sonarr.internal.grigri.cloud): 1 Items Queued, 1 Retrieved
[DEBUG] 2023/08/21 06:54:50.871319 handlers.go:217: Radarr: Errors encountered looking for [Bitsearch.to] El ultimo duelo (2021) [BluRay Rip][AC3 5.1 Castellano][www.atomixHQ.one] path: ["stat /datasets/peliculas/download/[Bitsearch.to] El ultimo duelo (2021) [BluRay Rip][AC3 5.1 Castellano][www.atomixHQ.one]: no such file or directory"]
[DEBUG] 2023/08/21 06:54:50.871386 handlers.go:235: Radarr: Configured paths do not exist; could not find alternative path in error message for [Bitsearch.to] El ultimo duelo (2021) [BluRay Rip][AC3 5.1 Castellano][www.atomixHQ.one]
[INFO] 2023/08/21 06:54:50.871444 handlers.go:90: [Radarr] Waiting for Start Delay: [Bitsearch.to] El ultimo duelo (2021) [BluRay Rip][AC3 5.1 Castellano][www.atomixHQ.one] (1m0s remains)
[DEBUG] 2023/08/21 06:54:50.871495 radarr.go:155: Radarr: (https://radarr.internal.grigri.cloud): completed (torrent:100%): [Bitsearch.to] El ultimo duelo (2021) [BluRay Rip][AC3 5.1 Castellano][www.atomixHQ.one]

It seems that it's looking by title not by outputPath.

[davidnewhall]

Definitely new things there, and that showed me some of what I needed to see. May I have the log file?

[davidnewhall]

I actually think I found the bug. It's some code that needs refactoring anyway, so guess now's a good time to do it. Thanks for the extra logging!

note to self: search for shoehorn, and remove all of it.

[davidnewhall]

If you're using in Docker, the golift/unpackerr:unstable tag will be updated in about 35 minutes is available now with a potential fix. Please try it out and let me know. If you're not using Docker, you may grab a binary here.

[pando85]

Thank you very much, now extraction started :)