Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Update names on change #12

Open
wants to merge 1 commit into
base: main
Choose a base branch
from
Open

Conversation

andrewj-brown
Copy link

Might close #11.

It appears that Users in the system are never updated; students are able to change their "preferred name" once per day via SInet, so this is not a correct assumption.

This is blocked on ITIG Helpdesk responding to my query about the X-KVD-Payload name field - the documentation suggests it should be the preferred name. If zones is working as documented, then the problem falls back to the Queue app, and this is the likely culprit.

This PR will be updated with alternative changes to support preferred names if necessary.

@andrewj-brown
Copy link
Author

Update: turns out it's definitely queue's fault, as revealed by further testing with authtest.uqcloud.net - the X-KVD-Payload is definitely the preferred name.

It is therefore highly likely that this caching behaviour (where names are never updated) is the root cause of this issue, but I am performing some extra testing to confirm (by finding people I know who've never ever signed into queue, to see whether it will pull in a preferred name on the first login).

This process takes some time (for name changes etc.) but I will return here once that's done.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

Successfully merging this pull request may close these issues.

Queue should display students' preferred name
1 participant