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switch.txt
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switch.txt
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5ESSSTART To get into switch thru sam access
1) REPT CFTSHL TERMINAL IN SERVICE
<RCV:MENU:APPRC (must be entered by tech to get into switch)
2) tech must enter the type of session they like to do
1.8R -or- 1.8V (read only mode in switch no changes allowed)
1.8U (update mode allows for changes to be made)
1.6I (install mode used to install new svc)
1.6D (delete mode used to delete existing svc)
5ESSEXAM Examine Number
1) 1.8V (enter)
2) tn # NXXXXXX (enter)
3) > (enter) at OE line
4) go to desired page by pressing page # then (enter)
page 1) general information
page 2) call feature list information
page 3) more general information (rarely used by us)
page 4) voice mail information
page 5) extra call forwarding information
5ESSHUNT Examine Hunt Group
1) 1.8V (enter)
2) (enter) (enter) (enter) to get to "MLHG" field
3) enter MLHG number (enter)
4) enter MEMB 1 (enter) "1 = pilot number"
5) (enter) repeat step 2-4 for each member (2-?)
NOTE: /MHR = Regular hunting & /MHC = Circular Hunting
5ESSEXAMSR Examine Smart Ring Number
1) 1.9R (enter)
2) Enter the Main Number in field #1 (enter)
3) R (enter)
Should bring up Main number & Smart Ring number
5ESSSTOP To Exit Switch after Examing Number (not after updating)
1) < (enter) to get back to main menu
2) Q (enter) to exit switch
5ESSGU General updating to switch
1) 1.8U (enter) at main menu
2) tn# NXXXXXX (enter)
3) > (enter) at OE line
4) Go to page desired (most changes needed are on first page)
5) "C" (enter) for change
6) field: ?? (select field # needing to be changed)
7) make change to field selected (enter) (enter)
8) U (enter) to update switch
9) Q (enter) < (enter) to get back to main menu
10) Q (enter) to exit switch
5ESSHUNT Change Hunt Group "Class of Service"
1) 3.5U (enter) at main menu
2) MLHG field: ??? (enter) enter hnt grp number
3) "c" (enter) to change
4) "2" (enter) , Select one of the following "class of services"
a) /MHR (enter) (enter) standard rotary hunt group no Features
b) /MHRV (enter) (enter) rotary hunt group variable /c Features
c) /MHRB (enter) (enter) standard rotary hnt grp /c VMS
d) /MHRBV (enter) (enter) rotary hunt group /c VMS & Features
5) "u" (enter) to update
5ESSFU Adding Features directly to switch
1) 1.8U (enter) at main menu
2) tn # NXXXXXX (enter)
3) > (enter) at OE line
4) 2 (enter) go to page 2 for updating features
5) C (enter) for "change"
6) 50 (enter) at the field prompt
7) ? (enter) ? = row number of desired row to change or for new
new feature the first blank row #
8) /CWT (enter) for call waiting for example see desired feature
below for different features
example: (/CFV) (N _ N N)
10) U (enter) to update changes to switch , if successful switch will
take you back to the front page
11) Q (enter) < (enter) to get back to main menu
12) Q (enter) to exit switch
5ESSDELF Deleting Features directly from switch
1) repeat steps 1-6 from adding features above
2) ? (enter) ? = row # of feature that needs to be deleted
3) { (enter) ** This Deletes the whole row **
4) (enter) (enter)
5) U (enter) to update changes to switch , if successful switch will
take you back to the front page
6) Q (enter) < (enter) to get back to main menu
7) Q (enter) to exit switch
5ESSEBB Add Event Based Billing
1) ABR = 1.6U PAGE 3 -- AR ALW Y
2) ACR = 1.6U PAGE 3 -- AC ALW Y
3) TWC = 1.6U PAGE 4 -- UTWC ALW Y
Remove Event Based Billing or Added "EBBBLK"
1) ABR = 1.6U PAGE 3 -- AR ALW N
2) ACR = 1.6U PAGE 3 -- AC ALW N
3) TWC = 1.6U PAGE 4 -- UTWC ALW N
5ESSCW Add Call Waiting (/CWT) (Y _ N N)
5ESSCCW Add CWT & Cancel CWT (/CWC1) (Y _ N N)
5ESSCWID Manual Updating step by step in Switch
1) 1.8U <enter>
2) go to page #1
3) Find the "CID CW" Field (Should be 40)
4) Y <enter> to Add feature
N <enter> to Delete feature
5ESSECF
To Examine Enhanced Call Fowarding......
1.64V <ENTER>
IN THE FEATURE FIELD = /ASPTERM <ENTER>
PUT IN EITHER THE TN# OR THE OE
IT WILL SHOWS TRIGGERS IF THERE ARE ANY....
******** ALSO ********
9.9V <ENTER>
1st LN = 1 <ENTER>
2nd LN = AC+PREFIX <ENTER>
3rd LN = LAST 4 DGTS OF # <ENTER>
5ESSCFV Add C.F. Variable (/CFV) (N _ N N)
5ESSCFV ********** TO SET CFV MANUALLY ***********
1.8U (ENTER)
TN# (ENTER), > (ENTER)
CHOOSE PG FOR FEATURES, CHOOSE FIELD, CHOOSE ROW
/CFV(TO BE ACTV, SHOULD BE) Y _ N N (ENTER)
TO ADD THE # TO FOWARD TO, PG 6
CHOOSE FEILD, CHOOSE ROW, ADD /CFV (ENTER)
ADD TN# TO FWRD TO (ENTER),(ENTER), N (ENTER),(ENTER),99(ENTER)
U TP UPDATE--REST AS USUAL
*** NOTE *** CANNOT ADD-ACTV-AND ADD TN# - FEATURE MUST BE ADDED,
U=UPDATE,THEN GO BACK AND ACTV AND ADD TN#, UPDATE AGAIN ***
5ESSCFV Add C.F. Variable to hunt group
1) 1.11U (enter) at main menu
2) TN# (enter) , ">" (enter)
3) "c" (enter)
4) Change Field: ?? (enter)
5) select row (enter)
6) /CFV (N _ N N) (enter)
7) (enter) (enter) "U" (enter) to update
5ESSCFBF Add Call Fowarding Busy Fixed (/CFBLAC) (N _ N N)
5ESSCFNF Add Call Fowarding No Answer Fixed (/CFDAAC) (N _ N N)
5ESSRCF Add Remote Call Forwarding (/CFR) (N _ N N)
5ESSSC8V Add Speed-Call 8 (/SC1C) (Y _ N N)
To ADD # Speed Call List
1) 4.2U
2) A & TN # <ENTER> ** NOTE -- USE 10 DGT # **
3) 1 <ENTER>
4) speed call #'s 2-7 on page 1 , go to page 2 for #'s 8,9
5) < enter
6) Q <enter>
5ESSSC8F Add Speed-Call 8 (/SC1) (Y _ N N)
5ESSSC30V Add Speed Call 30 (/SC2C) (Y _ N N)
To Add # To Speed Call 30 List
1) 4.2U
2) A & TN# <ENTER> ** NOTE ** USE 10 DIGIT TN#
3) 20, 30, 40 <ENTER>
5ESSSC30F Add Speed Call 30 (/SC2) (Y _ N N)
5ESS3WC Add Three-Way-Calling (/MW3WC) (Y _ N N)
5ESSSPLCF Add Special Call Forwarding (/SCFFR) (N _ N N)
5ESSSPLCA Add Special Call Acceptance (/SCAFR) (N _ N N)
5ESSCB Add Call Block (/SCRFRG) (N _ N N)
To view call block list 1) 4.48V (at main menu)
2) NXXXXXX (enter tn# on line #1 then <e>)
3) /SCRFRG (enter on line #4 <e>)
4) go to page 2 (enter)
5ESSACR Add Auto Call Return (/LAC1) (N _ N N)
5ESSABR Add Auto Busy Redial (/LAR1) (N _ N N)
5ESSVIP Add VIP Alert (/SDAFR) (N _ N N)
5ESSSR Add Smart-Ring *** MANUALLY ***
1) 1.8U (MSTR #) <ENTER>
2) > <ENTER>
3) PAGE 2, CHOOSE FIELD AND ROW, INSTALL /DRIC(Y _ N N),U=UPDATE
4) BACK OUT TO MAIN MENU -
5) 1.9I (SMRT RNG #) <ENTER>
6) CHOOSE FILED, ROW, INSTALL MSTR # ON ROW 2 <ENTER>
7) MDRING = B
8) I TO INSERT
Remove Smart Ring
1) 1.9D (SMRT RNG #) <ENTER>
2) > <ENTER>
3) D <ENTER>
5ESSCT Add Call Trace (/COT1) (Y _ N N)
5ESSCNID Add Caller Number ID (/LICNDA) (Y _ N N)
5ESSCNAM Add Caller Number ID & Calling Name Delivery (/LIRCNMA) (Y _ N N)
5ESSACRJ Add Anonymous Call Rejection
1) 1.6U
2) go to page 4
3) UCR = Y
5ESSCCNDC Add Cancel Calling Number Delivery Per Call (/DIDNP) (N _ N N)
NOTE: Add "PRIVATE=Y" & "PCPALW = Y" for Feature to work Correctly
5ESSCCNDL Add Cancel Calling Number Delivery Per Line (/DIGA) (Y _ N N)
Note: Manual Updating use (1.6U) & go to Page 3
Note: Add "PRIVATE=Y" & "PCP ALW = Y" for Feature to work Correctly
Note: Add "PRIVATE=Y" & "PCP ALW = Y" to all lines in Hunt Groups
5ESSECPBLK To Add an Extended Calling Plan Block
-- Read below for the correct value --
-- that pertains to your customer --
LCC
===
FLAT RATE + ECPBLK = EF0
FR + CR1 + ECPBLK = EF1
FR + CR2 + ECPBLK = EF2
FR + CR3 + ECPBLK = EF3
MEASURED RATE + ECPBLK = EM0
MR + CR1 + ECPBLK = EM1
MR + CR2 + ECPBLK = EM2
MR + CR3 + ECPBLK = EM3
CENTRANET + ECPBLK = EC0
CENT + CR1 + ECPBLK = EC1
CENT + CR2 + ECPBLK = EC2
CENT + CR3 + ECPBLK = EC3
ISDN + ECPBLK = EI0
ISDN + CR1 + ECPBLK = EI1
ISDN + CR2 + ECPBLK = EI2
ISDN + CR3 + ECPBLK = EI3
5ESSDCPBLK To Add A Directory Connect Plus Block
1) 1.6u
2) pg 3
3) field 92 = "Y" if they have
"N" if they don't
5ESSPIC
Manual Pic Change
1) 1.6U
2) pg 4
Note: The Intra-Lata pic should not be in switch if customer wants GTE
to continue billing them for those calls. putting "5483 or 5448"
in switch will block cust from calling out long distance
5ESSTD Add Temporary Disconnect
1) 1.6U
2) SUSO=Y
3) SUST=Y
5ESSRCO Remove Temporary Disconnect
1) 1.6U
2) SUSO=N
3) SUST=N
5ESSVSR Add Vacation Service to Line
NOTE ** Vacation Svc is same as 5ESSTD, follow above **
Delete Vacation Service from Line
NOTE ** Vacation Svc is same as 5ESSRCO, follow above **
5ESSSWAP Change Number in Switch
1) 1.6U
2) C to get Change Field:
3) 9 at Change Field Prompt
4) Enter New Number <enter> <enter>
5) U to update switch
5ESSNEW Initializing new svc Manually into Switch
1) 1.6I
2) Enter TN Number (enter)
3) > (enter) at "OE" line
4) (enter) at "CHNG TN" field
5) Line Equipment at "CHNG OE" field (enter)
6) 'I' or '1-5' at "CHNG PTY" field (enter) (enter) (enter) (enter)
7) 'N' or 'Y' at "MFRI" field (enter) (enter)
8) RAX (enter)
9) LCC (enter)
10) TTC = Y or N (enter)
11) > (enter) I (enter)
12) after this go back to 1.8u to add features & PIC
EXAMPLE: Switch (L 0020027161) becomes (LEN00227161) in Mark
5ESSDEL Deleting line Manually from Switch
1) 1.6D (enter)
2) Enter TN Number (enter)
3) > (enter)
4) D (enter)
5ESSOPIN put Deleted line on Operator Intercept Manually in switch
1) 1.6I
2) Enter TN number (enter)
3) > (enter) at OE field , (enter) till you get to LCC field
4) 1FR (enter) at LCC field , (enter) till you get to ICP field
5) Y (enter) at ICP field
6) > (enter) , I (enter) to insert
5ESSVMS Add Persec
1) 1.8U (enter) at main menu
2) tn# NXXXXXX (enter)
3) > (enter) at OE line
4) page 2
5) C (enter)
6) /CFBLAC N _ N N
7) /CFDAAC N _ N N
8) /VMAIL Y _ N N
9) pg 5
10) /VMAIL /VMAIL
11) pg 6
12) /CFBLAC (enter) VMS access#
13) /CFDAAC (enter) VMS access#
NOTE ** After updating all this you must go back in and change
the /CFBLAC to Y & /CFDAAC to Y to activate **
Customer Controlled Ringing
1) Change /CFDAAC to CFDACCR (Y _ N N)
Adding Visual Message Waiting Indicator
1.8U
Page 3 change VMAIL to VMAIL2
--------------------------------------------------------------------------------
DCOSTART Login to Switch
At DCO> prompt type $ADMIN LINE
DCOABORT 1) ^ <enter> Repeat command to back up to desired location
DCOEXAM Examine Number
EXDI DN XXXXXXX
Examine line equipment
EXDI EN YYY-YY-YY
DCOHUNT Examine Hunt Group
1) EXDI HG ?? (?? = Hunt Group Number)
2) enter Pilot or Position number
DCOSTOP Log off of Switch
1) EXIT
2) $LOGOFF
DCOSWAP Change Telephone Number
CHAN DN NXXXXXX DN NXXXXXX DONE
DCOTC Add Touch Call
CHAN DN XXXXXXX TONE DONE
DCODP Remove Touch Call
CHAN DN XXXXXXX -TONE DONE
DCOCW Add Call Waiting
CHAN DN XXXXXXX CLWT DONE
Remove Call Waiting
CHAN DN XXXXXXX -CLWT DONE
DCOCCW Add Cancel Call Waiting
CHAN DN XXXXXXX CCWT DONE
Remove Cancel Call Waiting
CHAN DN XXXXXXX -CCWT DONE
DCOCWID Add Call Waiting ID
CHAN DN XXXXXXX CIDCW DONE
Remove Call Waiting ID
CHAN DN XXXXXXX -CIDCW DONE
DCOCFV Add Call Forwarding Variable
CHAN DN XXXXXXX CFAV DONE DONE
To set and activate the CF do
CHAN DN XXXXXXX CFAV DEST-ADDR 1NPANXXXXXX ACTIVE DONE DONE
main number fwd to # (as dialed)
Remove Call Forwarding Variable
CHAN DN XXXXXXX -CFAV DONE
DCOCFF Add Call Forwarding Fixed & Activating
CHAN DN XXXXXXX CFAF DEST-ADDR 1NPANXXXXXX ACTIVE DONE DONE
Add Call Forwarding Fixed & not Activating
CHAN DN XXXXXXX CFAF DEST-ADDR 1NPANXXXXXX DONE DONE
main # fwd to # (as dialed)
Remove Call Forwarding Variable
CHAN DN XXXXXXX -CFAF DONE
DCOCFBV Add Call Forwarding Busy Variable
CHAN DN XXXXXXX CFBLV DONE DONE
To set and activate the CF do
CHAN DN XXXXXXX CFBLV DEST-ADDR 1NPANXXXXXX ACTIVE DONE DONE
main # fwd to # (as dialed)
Remove Call Forwarding Busy Variable
CHAN DN XXXXXXX -CFBLV DONE
DCOCFBF Add Call Forwarding Busy Fixed & Activating
CHAN DN XXXXXXX CFBLF DEST-ADDR 1NPANXXXXXX ACTIVE DONE DONE
Add Call Forwarding Busy Fixed & not Activating
CHAN DN XXXXXXX CFBLF DEST-ADDR 1NPANXXXXXX DONE DONE
main # fwd to # (as dialed)
Remove Call Forwarding Busy Fixed
CHAN DN XXXXXXX -CFBLF DONE
DCOCFNV Add Call Forwarding No Answer Variable
CHAN DN XXXXXXX CFDAV DONE DONE
To set and activate the CF do
CHAN DN XXXXXXX CFDAV DEST-ADDR 1NPANXXXXXX ACTIVE DONE DONE
main # fwd to # (as dialed)
Remove Call Forwarding No Answer Variable
CHAN DN XXXXXXX -CFDAV DONE
DCOCFNF Add Call Forwarding No Answer Fixed & Activating
CHAN DN XXXXXXX CFDAF DEST-ADDR 1NPANXXXXXX ACTIVE DONE DONE
Add Call Forwarding No Answer Fixed & not Activating
CHAN DN XXXXXXX CFDAF DEST-ADDR 1NPANXXXXXX DONE DONE
main # fwd to # (as dialed)
Remove Call Forwarding No Answer Fixed
CHAN DN XXXXXXX -CFDAF DONE
DCOSC8V Add Speed Call 8
CHAN DN XXXXXXX SC8 DONE DONE
Remove Speed Call 8
CHAN DN XXXXXXX -SC8 DONE
DCOSC30V Add Speed Call 30
CHAN DN XXXXXXX SC30 DONE DONE
Remove Speed Call 30
CHAN DN XXXXXXX -SC30 DONE
DCO3WC Add Three Way Calling
CHAN DN XXXXXXX 3WAY DONE
Remove Three Way Calling
CHAN DN XXXXXXX -3WAY DONE
DCOACR Add Auto Call Return
CHAN DN XXXXXXX AR DONE
Remove Auto Call Return
CHAN DN XXXXXXX -AR DONE
DCOACRJ Add Anonymous Call Rejection
CHAN DN XXXXXXX ACRV DONE
Remove Anonymous Call Rejection
CHAN DN XXXXXXX -ACRV DONE
DCOABR Add Auto Busy Redial
CHAN DN XXXXXXX AC DONE
Remove Auto Busy Redial
CHAN DN XXXXXXX -AC DONE
DCOCNND Add Caller Number + Name ID
CHAN DN XXXXXXX CND CNAM DONE
Remove Caller Number + Name ID
CHAN DN XXXXXXX -CND -CNAM DONE
DCOCCNDL Add Cancel Call Number Delivery Per Line
CHAN DN XXXXXXX CNDB DONE
Remove Cancel Calling Number Delivery Per Line
CHAN DN XXXXXXX -CNDB DONE
DCOCT Add Call Tracing Service
CHAN DN XXXXXXX COTR DONE
Remove Call Tracing Service
CHAN DN XXXXXXX -COTR DONE
DCOSR Add Smart Ring Service
CHAN DN XXXXXXX SIRA AUX1-DN YYYYYYY DONE DONE
Remove Smart Ring Service
CHAN DN XXXXXXX -SIRA DONE
DCOVIP Add Vip Alert
CHAN DN XXXXXXX DRCW DONE DONE
Remove Vip Alert
CHAN DN XXXXXXX -DRCW DONE
DCOCB Add Call Block
CHAN DN XXXXXXX SCR DONE DONE
Remove Call Block
CHAN DN XXXXXXX -SCR DONE
To Add A # To Call Block List
CHAN DN XXXXXXX SCRDN XXXXXXX DONE DONE
To Activate Call Block List
CHAN DN XXXXXXX SCRAC DONE DONE
DCOSPLCF Add Special Call Forwarding
CHAN DN XXXXXXX SCF DONE DONE
Remove Special Call Forwarding
CHAN DN XXXXXXX -SCF DONE
DCOSPLCA Add Special Call Acceptance
CHAN DN XXXXXXX SCA DONE DONE
Remove Special Call Acceptance
CHAN DN XXXXXXX -SCA DONE
DCOPIC Change Pic
2) Change PIC--LD (INTER-LATA) Carrier
CHAN DN XXXXXXX 0+INTER-CIC 0??? 1+INTER-CIC 0??? DONE
Remove PIC--LD (INTER-LATA) Carrier
CHAN DN XXXXXXX 0+INTER-CIC NONE 1+INTER-CIC NONE DONE
3) Change PIC--LD (INTRA-LATA) Carrier
CHAN DN XXXXXXX 0+INTRA-CIC 0??? 1+INTRA-CIC 0??? DONE
Remove PIC--LD (INTRA-LATA) Carrier
CHAN DN XXXXXXX 0+INTRA-CIC NONE 1+INTRA-CIC NONE DONE
4) Change PIC--LD (INTERNATIONAL) Carrier
CHAN DN XXXXXXX 01-INTL-CIC 0??? 011-INTL-CIC 0??? DONE
Remove PIC--LD (INTERNATIONAL) Carrier
CHAN DN XXXXXXX 01-INTL-CIC NONE 011-INTL-CIC NONE DONE
Note: The Intra-Lata pic should not be in switch if customer wants GTE
to continue billing them for those calls. putting "5483 or 5448"
in switch will block cust from calling out long distance
DCOHUNT Change PIC--LD Carrier in Hunt Group
1) a) $ADMIN HG
b) CHAN HG ?? PIC ??? DONE
2) Change PIC--LD (INTER-LATA) Carrier
CHAN HG ?? 0+INTER-CIC 0???1+INTER-CIC 0??? DONE
Remove PIC--LD (INTER-LATA) Carrier
CHAN HG ?? 0+INTER-CIC NONE 1+INTER-CIC NONE DONE
3) Change PIC--LD (INTRA-LATA) Carrier
CHAN HG ?? 0+INTRA-CIC 0??? 1+INTRA-CIC 0??? DONE
Remove PIC--LD (INTER-LATA) Carrier
CHAN HG ?? 0+INTRA-CIC NONE 1+INTRA-CIC NONE DONE
4) Change PIC--LD (INTERNATIONAL) Carrier
CHAN HG ?? 01-INTL-CIC 0??? 011-INTL-CIC 0??? DONE
Remove PIC--LD (INTERNATIONAL) Carrier
CHAN HG ?? 01-INTL-CIC NONE 011-INTL-CIC NONE DONE
DCOTD Add Temp. Disc.
SUS XXXXXXX (use this first if possible)
-or-
CHAN DN XXXXXXX LCC TDIS DONE
DCOHUNT Add Temp. Disc. (Hunt Group)
1) ADMIN HG
2) EXDI HG ??
3) "PILOT" OR "POS #"
4) SUS HG ?? (I Think????)
DCORCO Remove Temp. Disc.
RES XXXXXXX
-or-
CHAN DN XXXXXXX LCC (CLASS OF SVC) DONE
DCOHUNT Remove Temp. Disc. (Hunt Group)
1) ADMIN HG
2) EXDI HG ??
3) "PILOT" OR "POS #"
4) RES HG ?? (I Think????)
DCOVSR Add Vacation Service to Line
SUS XXXXXXX -or- CHANGE DN XXXXXXX LCC TDIS DONE
Delete Vacation Service from Line
RES XXXXXXX -or- CHANGE DN XXXXXXX LCC (CLASS OF SVC) DONE
DCONEW Install New Line
ADD 000-00-00 (CLASS OF SVC) XXXXXXX 0+INTER-CIC 0???
lni equip tn # inter cxr
1+INTER-CIC 0??? 0+INTRA-CIC 0??? 1+INTRA-CIC 0???
intra cxr
01-INTL-CIC 0??? 011-INTL-CIC 0??? TONE (FEATURES) DONE DONE
intl cxr touch call
DCODEL Delete a line
DELE DN XXXXXXX
DCOOPIN putting Vacant Number on Operator Intercept
CHAN DN XXXXXXX ??? (??? = intercept code found in "blocks"
file in Norths Blocks File in OLHB)
--------------------------------------------------------------------------------
DMS10START Login/Begin Recent Change
####
#OVLY DN (enter) wait for REQ prompt may take a while
DMS10MSG To Send A Message Thourgh Switch To Another User
# MSG 6 ------------- (enter)
^ ^^^^^^^^^^^
EMPLYEE USNG PORT YOUR MSSG
DMS10MON To Monitor The Actions Of an Employee
# MON 6 --ENTER--
^
THIS IS THE EMPLOYEE #
DMS10ABORT To abort in switch (changes will not be saved)
1) #### (may get you out if not go to step #2)
2) **** (enter)
3) OVLY DN (enter) to get back into system
DMS10EXAM Examine Number
QUE STN XXX XXXX
DMS10EXAM Examine Line Equip.
1) **** (enter)
2) OVLY ODQ (enter)
3) LIST LINE UNIT (enter)
4) PE 00 0 00 0 (enter)
LCE 0 00 0 00
(LNI may vary from switch to switch if any questions bring
up an active number in switch & check the format)
DMS10HUNT Examine Hunt Group
1) **** (enter)
2) OVLY HUNT
3) QUE DNH ???
??? = may vary from SW to SW if any questions bring up a
member's phone # to get correct # layout.
4) **** (enter) to exit switch
DMS10LOCK Busy out Hunt Group line
ADO STN NXX XXXX RMB (LATA) (LCE XX X XX XX)
Line Equipment
Put line back into Service (Unbusy line)
DLO STN NXX XXXX RMB
DMS10STOP End Recent Change
1) **** (enter) takes you out of recent change for logout
2) LOGO (enter) not required in new care switch access
DMS10TC Add Touch Call
ADO STN XXX XXXX DGT
DMS10DP Remove Touch Call
DLO STN XXX XXXX DGT
MS10CW Add Call Waiting
ADO STN XXX XXXX CWT
Remove Call Waiting
DLO STN XXX XXXX CWT
DMS10CCW Add Cancel Call Waiting
ADO STN XXX XXXX CCWT
Remove Cancel Call Waiting
DLO STN XXX XXXX CCWT
DMS10CFV Add Call Forwarding Variable
ADO STN XXX XXXX CFW
Activate Call Forwarding Varible
ACT STN XXX XXXX CFW yyyyyyy
tn # cf to #
Deactivate Call Forwarding Variable
DACT STN XXX XXXX CFW
Exam Call Forwarding
QACT STN XXX XXXX
Remove Call Forwarding Variable
DLO STN XXX XXXX CFW
DMS10CFF Add Call Forwarding Fixed
ADO STN XXX XXXX CFW FIXD YYYYYYY
main # cf to #
Exam Call Forwarding
QACT STN XXX XXXX
Remove Call Forwarding Fixed
DLO STN XXX XXXX CFW
DMS10CFBF Add Call Forwarding Busy Fixed
ADO STN XXX XXXX CFB
Remove Call Forwarding Busy Fixed
DLO STN XXX XXXX CFB
Activate Call Fowarding Busy Fixed
ACT STN XXX XXXX CFB yyyyyyy
Deactivate Call Fowarding Busy Fixed
DACT STN XXX XXXX CFB
Exam Call Fowarding Busy Fixed
QACT STN XXX XXXX CFB
DMS10CFNF Add Call Forwarding No Answer Fixed
ADO STN XXX XXXX CFD
Remove Call Forwarding No Answer Fixed
DLO STN XXX XXXX CFD
Activate Call Fowarding No Answer Fixed
ACT STN XXX XXXX CFD yyyyyyy
Deactive Call Fowarding No Answer Fixed
DACT STN XXX XXXX CFD
Exam Call Fowardng No Answer Fixed
QACT STN XXX XXXX CFD
DMS10CFBNF Add Call Forwarding Busy/No Answer Fixed
ADO STN XXX XXXX CFB CFD
Remove Call Forwarding Busy/No Answer Fixed
DLO STN XXX XXXX CFB CFD
Activate Call Fowarding Busy/No Answer Fixed
ACT STN XXX XXXX CFB yyyyyyy CFD yyyyyyy
** NOTE ** TO CHANGE AMOUNT OF RNGS LN FWRDS ON, ADD AN R? TO THE
END OF ABOVE SENTENCE....<? = # OF RNGS>
Deactivate Call Fowarding Busy/No Answer Fixed
DACT STN XXX XXXX CFB CFD
Exam Call Fowarding Busy/No Answer Fixed
QACT STN XXX XXXX
DMS10RCF Add Remote Call Forwarding
NEW RCFA XXX XXXX YYYYYYYYYYY 1FR OPT1 (YYYYY = cf to #)
-or-
NEW RCFA XXX XXXX YYYYYYYYYYY 1FR RTP 0
Remove Remote Call Forwarding
DEL RCFA XXX XXXX
DMS10SC8V Add Speed Call 8
ADO STN XXX XXXX SSC
Remove Speed Call 8
DLO STN XXX XXXX SSC
DMS10SC30V Add Speed Call 30
ADO STN XXX XXXX LSC
Remove Speed Call 30
DLO STN XXX XXXX LSC
DMS103WC Add Three Way Calling
ADO STN XXX XXXX 3WC
Remove Three Way Calling
DLO STN XXX XXXX 3WC
DMS10ACR Add Auto Call Return
ADO STN XXX XXXX AR 2
Remove Auto Call Return
DLO STN XXX XXXX AR 2
DMS10ABR Add Auto Busy Redial
ADO STN XXX XXXX ACB
Remove Auto Busy Redial
DLO STN XXX XXXX ACB
DMS10CB Add Call Block
ADO STN XXX XXXX SCR 12
To View A Call Block List
# OVLY ODQ
REQ LIST DN XXX XXXX STN SCRL
Remove Call Block
DLO STN XXX XXXX SCR
DMS10VIP Add VIP Alert
ADO STN NXX XXXX SDR 12
Remove VIP Alert
DLO STN NXX XXXX SDR
DMS10CNID Add Caller Number I.D.
ADO STN XXX XXXX CND
Remove Caller Number I.D.
DLO STN XXX XXXX CND
DMS10CNND Add Calling Name Delivery
ADO STN XXX XXXX CND CNAM
Remove Calling Name Delivery
DLO STN XXX XXXX CNAM
DMS10CCNDL Add Calling Number/Name Delivery Blocking
ADO STN XXX XXXX CNB CNAB or SUPR
Remove Calling Number/Name Delivery Blocking
DLO STN XXX XXXX CNB CNAB or SUPR
DMS10ACRJ Add Anonymous Call Rejection
ADO STN XXX XXXX ACR
Remove Anonymous Call Rejection
DLO STN XXX XXXX ACR
DMS10CT Add Call Tracing Service
ADO STN XXX XXXX COT 1 (automatically traces last #)
ADO STN XXX XXXX COT 2 (prompts customer to trace last #)
DMS10SPLCF Add Special Call Forwarding
ADO STN XXX XXXX SCF
Remove Special Call Forwarding
DLO STN XXX XXXX SCF
DMS10SPLCA Add Special Call Acceptance
ADO STN XXX XXXX SCA
Remove Special Call Acceptance
DLO STN XXX XXXX SCA
DMS10BLOCK Add 900/976/700 blocks or Toll Restrictions
ADO STN XXX XXXX (Block Code)
Block Codes
Mark = TRBOTH SW = TDN
Mark = TR1 SW = RES1
Mark = 900/976 SW = OPT2
DMS10PIC 1) Adding or Changing PIC Carrier (Interlata-EPIC-PRE)
ADO STN XXX XXXX PRES 0???
Delete PIC--LD Carrier
DLO STN XXX XXXX PRES
Adding or Changing PIC Carrier (Intralata-APIC-PRA)
2) ADO STN XXX XXXX PRS2 0XXX !MPC
Delete PIC--LD Carrier
DLO STN XXX XXXX PRS2 !MPC
Note: The Intra-Lata pic should not be in switch if customer wants GTE
to continue billing them for those calls.
putting "5448" = blocks cust from calling out L.D. & Local
putting "5483" = Is Only added when cust has Easy Savings Plan
DMS10TD Add Temporary Disconnect
SUS STN XXX XXXX
DMS10RCO Remove Temporary Disconnect
RES STN XXX XXXX
DMS10VSR Add Vacation Service to Line
SUS STN XXX XXXX
Delete Vacation Service from Line
RES STN XXX XXXX
DMS10SR Add Smart Ring
ADO STN XXX XXXX TEEN YYY YYYY
main # smart ring #
Delete Smart Ring
DLO STN XXX XXXX TEEN YYY YYYY
DMS10SWAP Change Number
CHDN STN XXX XXXX XXX XXXX
old # new #
DMS10NEW Install new line with Flat Rate Svc (chose one per LNI format)
1) NEW STN XXX XXXX (LATA) LCE XX X XX XX 1FR DGT PRES 0???
2) NEW STN XXX XXXX (LATA) LCE XX X XX X 1FR DGT PRES 0???
Remote = 3) NEW STN XXX XXXX (LATA) PE XX X XX X 1FR DGT PRES 0???
Install New Line with Measured Rate Svc
1) NEW STN XXX XXXX (LATA) LCE XX X XX XX 1MR RCO R1 DGT PRES 0???
DMS10HUNT Install new Sequential Hunt Group in switch
1) OVLY HUNT
2) NEW DNH ?? NO NO SEQ NORM
3) ****
4) OVLY DN
Step #5 is for Pilot number (Only done once)
5) NEW STN XXX-XXXX LCE XX X XX XX DNH ?? FRST 1FR DGT RTP 0
PRES 0???
Step #6 is done for each Member in hunt
6) NEW STN XXX-XXXX LCE XX X XX XX DNH ?? YYY-YYYY 1FR DGT RTP 0
PRES 0???
DMS10DEL Delete a line
DEL STN XXX XXXX
Delete a line & put on EDT service
1) NEW STN NXX XXXX LCE XX X XX XX 1FR !EDT DGT PRES 9000
2) SUS STN NXX XXXX
DMS10OPIN Putting Vacant Number on Operator Intercept
ICP DN XXX XXXX ROUT VCDN (general operator recording)
ICP DN XXX XXXX ROUT DNCH (number change recording)
DMS10ERROR Error Messages & what they mean
DMO363 = Vacant Number