Help CenterAPI support

[milosc]

Hi is there any will to support API for Help Center : http://developer.zendesk.com/documentation/rest_api/hc/categories.html#json-format
?

Regards

[eneifert]

Hi Milosc,

I didn't even notice that they are working on a new api for the Help Center, thanks for pointing that out. I would like to add support for this at some time but I usually wait to do major updates till the end of the year. If your company would really like this sooner I would be open towards doing some contracting work. Just email me: eric.neifert@gmail.com if interested.

I will leave this thread open though if someone else wants to pick it up.

Best of luck,
Eric

[peteallen]

Hi Eric,

Have you started work on this yet? If not, I may take a stab at it.

Pete

[irq]

My college started work on some of the help center stuff. You can see it in my fork https://github.com/irq/ZendeskApi_v2/commits/master. I didn't do a pull request since it is only a small part of the help center stuff.
Still trying to figure out how to correctly use git with merging and branching, but if you want I can try and create a pull request.

[peteallen]

Hi Andreas,

Thanks, I'll check it out. At first glance I noticed that you did not put the Help Center resources into their own namespace. I'm thinking this may be necessary, as it appears ZenDesk is willing to duplicate resource names between their Core API and the Help Center API (e.g. Categories).

I've forked Eric's project and started work on the Categories resource. I'm also fairly new to git and GitHub, and I'm not sure if there's an easy way for me to pull in changes from your fork.

Pete

[peteallen]

I suppose the easiest way might be for you to send a pull request to my forked repo.

https://github.com/peteallen/ZendeskApi_v2

Pete

[peteallen]

Pull request submitted with category, section, and article support. Thanks to irq for his contributions.

#107

[mozts2005]

Looks like most of the work has been done. I will add a new issue to the road map to make sure that the help desk API is completed