diff --git a/.changeset/blue-rats-kick.md b/.changeset/blue-rats-kick.md
new file mode 100644
index 000000000000..16b0bbc97e21
--- /dev/null
+++ b/.changeset/blue-rats-kick.md
@@ -0,0 +1,6 @@
+---
+"@rocket.chat/meteor": patch
+"@rocket.chat/model-typings": patch
+---
+
+Fixes Unit's `numDepartments` property not being updated after a department is removed
diff --git a/apps/meteor/app/livechat/server/lib/departmentsLib.ts b/apps/meteor/app/livechat/server/lib/departmentsLib.ts
index 76c70cba49ba..fdc85105ab07 100644
--- a/apps/meteor/app/livechat/server/lib/departmentsLib.ts
+++ b/apps/meteor/app/livechat/server/lib/departmentsLib.ts
@@ -231,8 +231,8 @@ export async function setDepartmentForGuest({ token, department }: { token: stri
 export async function removeDepartment(departmentId: string) {
 	livechatLogger.debug(`Removing department: ${departmentId}`);
 
-	const department = await LivechatDepartment.findOneById<Pick<ILivechatDepartment, '_id' | 'businessHourId'>>(departmentId, {
-		projection: { _id: 1, businessHourId: 1 },
+	const department = await LivechatDepartment.findOneById<Pick<ILivechatDepartment, '_id' | 'businessHourId' | 'parentId'>>(departmentId, {
+		projection: { _id: 1, businessHourId: 1, parentId: 1 },
 	});
 	if (!department) {
 		throw new Error('error-department-not-found');
diff --git a/apps/meteor/ee/app/livechat-enterprise/server/hooks/afterRemoveDepartment.ts b/apps/meteor/ee/app/livechat-enterprise/server/hooks/afterRemoveDepartment.ts
index 1bab201ab41b..64d92cca5f1e 100644
--- a/apps/meteor/ee/app/livechat-enterprise/server/hooks/afterRemoveDepartment.ts
+++ b/apps/meteor/ee/app/livechat-enterprise/server/hooks/afterRemoveDepartment.ts
@@ -1,11 +1,11 @@
 import type { AtLeast, ILivechatAgent, ILivechatDepartment } from '@rocket.chat/core-typings';
-import { LivechatDepartment } from '@rocket.chat/models';
+import { LivechatDepartment, LivechatUnit } from '@rocket.chat/models';
 
 import { callbacks } from '../../../../../lib/callbacks';
 import { cbLogger } from '../lib/logger';
 
 const afterRemoveDepartment = async (options: {
-	department: AtLeast<ILivechatDepartment, '_id' | 'businessHourId'>;
+	department: AtLeast<ILivechatDepartment, '_id' | 'businessHourId' | 'parentId'>;
 	agentsId: ILivechatAgent['_id'][];
 }) => {
 	if (!options?.department) {
@@ -15,8 +15,14 @@ const afterRemoveDepartment = async (options: {
 
 	const { department } = options;
 
-	cbLogger.debug(`Removing department from forward list: ${department._id}`);
-	await LivechatDepartment.removeDepartmentFromForwardListById(department._id);
+	cbLogger.debug({
+		msg: 'Post removal actions on EE code for department',
+		department,
+	});
+	await Promise.all([
+		LivechatDepartment.removeDepartmentFromForwardListById(department._id),
+		...(department.parentId ? [LivechatUnit.decrementDepartmentsCount(department.parentId)] : []),
+	]);
 
 	return options;
 };
diff --git a/apps/meteor/tests/end-to-end/api/livechat/14-units.ts b/apps/meteor/tests/end-to-end/api/livechat/14-units.ts
index e0c079ece243..95c24f524486 100644
--- a/apps/meteor/tests/end-to-end/api/livechat/14-units.ts
+++ b/apps/meteor/tests/end-to-end/api/livechat/14-units.ts
@@ -482,11 +482,10 @@ import { IS_EE } from '../../../e2e/config/constants';
 		it('should succesfully create a department into an existing unit that a monitor supervises', async () => {
 			const department = await createDepartment(undefined, undefined, undefined, undefined, { _id: unit._id }, monitor1Credentials);
 
-			// Deleting a department currently does not decrease its unit's counter. We must adjust this check when this is fixed
 			const updatedUnit = await getUnit(unit._id);
 			expect(updatedUnit).to.have.property('name', unit.name);
 			expect(updatedUnit).to.have.property('numMonitors', 1);
-			expect(updatedUnit).to.have.property('numDepartments', 2);
+			expect(updatedUnit).to.have.property('numDepartments', 1);
 
 			const fullDepartment = await getDepartmentById(department._id);
 			expect(fullDepartment).to.have.property('parentId', unit._id);
@@ -495,6 +494,13 @@ import { IS_EE } from '../../../e2e/config/constants';
 
 			await deleteDepartment(department._id);
 		});
+
+		it('unit should end up with 0 departments after removing all of them', async () => {
+			const updatedUnit = await getUnit(unit._id);
+			expect(updatedUnit).to.have.property('name', unit.name);
+			expect(updatedUnit).to.have.property('numMonitors', 1);
+			expect(updatedUnit).to.have.property('numDepartments', 0);
+		});
 	});
 
 	describe('[PUT] livechat/department', () => {
@@ -943,11 +949,10 @@ import { IS_EE } from '../../../e2e/config/constants';
 			});
 			testDepartmentId = testDepartment._id;
 
-			// Deleting a department currently does not decrease its unit's counter. We must adjust this check when this is fixed
 			const updatedUnit = await getUnit(unit._id);
 			expect(updatedUnit).to.have.property('name', unit.name);
 			expect(updatedUnit).to.have.property('numMonitors', 1);
-			expect(updatedUnit).to.have.property('numDepartments', 3);
+			expect(updatedUnit).to.have.property('numDepartments', 2);
 
 			const fullDepartment = await getDepartmentById(testDepartmentId);
 			expect(fullDepartment).to.have.property('parentId', unit._id);