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Random loss of settings #2589
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Your configuration(s) is/are saved in json files. Did you ever "save as" with a specific name? Those files are located in the "Configurations" folder of the software. |
No, no specific name, just default one |
The userconfig.json you sent was restored right? It seems to have a correct config in it. I would recommend you save your config to a specific name and back it up somewhere. When the problem occur, do you get an error message saying it couldn't restore the config and that there are missing sensors? |
I restored it manually, so yes, it should be correct. I do get errors about missing sensors after hibernation sometimes, but then refreshing restores everything. When this particular issue occurs there are no visible errors, just hear that fans are spinning faster, I open the app, and it looks as if it was reset, but all sensors are there. |
The idea is just to get a backup/copy as a fallback. TBH I don't know what's happening here. |
Anything I can do to debug this on my end? |
Do you have a "backup" folder in your configuration folder? Does the date/time of those files match with the times you lost your config? |
Time of the files themselves - don't think so, but time of the folder matches today's issue, so I would assume that the freshest file was moved/copied/created there today (attached for reference) |
The only thing that I could see is that: That seems to throw errors upon specific conditions which fails the whole LHM library. When that occurs, it could mess up your config. If you are not using any sensor from the corsair provider, I would uncheck the PSU section in sensor settings. |
I believe I've encountered the same issue several times, including right now.
That said, I can confirm that the app has, on numerous occasions, seemingly lost most config data (as described above) and then forcefully silently overwrote my save. new new.json Let me know if you need additional info. |
Describe the bug
Periodically (and seemingly randomly) Fan Control looses all settings: sensors linked to curves, mapping of fan controls to sensors, mapping of fan controls to curves, names of the fanes and sensors, calibration. Today (26.06.2024 it happened again). I think this has been happening at least for the past 4 versions, maybe more (current one for me is 194). No clear pattern, but possibly related to me using hibernation often.
Is there a log.txt file next to FanControl.exe with recent date entries?
log.txt
Nothing relevant, at least not obviously relevant. At least nothing that for 26.06 when the issue occurred again.
Relevant hardware specs and setup
Motherboard TUF GAMING B650-PLUS with 2412 BIOS. No AOI, just 4 fans and Noctua NH-D15 with 2 fans. Logs also complain about my PSU HX1000i, but issue has been happening from before I got it (previous one was TUF Gaming 1000W Gold).
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