MBNA Mobile App

[thesketh]

Is there an existing issue for this?

• I have searched the existing issues

App name

MBNA Mobile App

Link to app

https://play.google.com/store/apps/details?id=uk.co.mbna.cardservices.android&hl=en-GB

App version

151.03

Country of the app

United Kingdom

Build Number

2024111800

Device list

Pixel 8a

Profile app tested in

Secondary profile(s)

Google Play installed?

Installed

Where did you install this app from?

Google Play Store

Google Play services Network permission revoked?

• Revoked
• Not revoked
• I did not have Google Play services installed

Native code debugging

• Allowed
• Blocked

Exploit protection compatibility mode

• Enabled
• Disabled

Memory tagging extension (MTE)

• Enabled
• Disabled
• N/A

Dynamic code loading via memory

• Restricted
• Allowed

Dynamic code loading via storage

• Restricted
• Allowed

Stock OS compatibility

• Works
• Does not work
• Not tested

NFC payments

• Works
• Works but requires another service
• Does not work
• N/A (Not supported by app)
• Not tested

Description of the app's functionality

Works up until sign-in, presents user with a message stating that sign-in is forbidden because the device is rooted/jailbroken.

Are there any extra notes you think users should know about?

No response

ADB logcat of the app if necessary

No response

[spring-onion]

Thank you. Unfortunately expected, Lloyds refuses to work all around. Shoot them the attestation compatibility guide.

[spring-onion]

@thesketh Please retest with release 2025012700.

[thesketh]

No change unfortunately Just checked and I'm still on 2025011500, will recheck when I've upgraded.

[spring-onion]

@thesketh Have you had the chance to look into this yet?

[thesketh]

Still seeing the same error message on 2025020300

FWIW when I opened a complaint they sent me a cheque for £30, so it is worth complaining 🙂

[spring-onion]

Thanks, is play integrity tripped?