diff --git a/crm_claim/README.rst b/crm_claim/README.rst
new file mode 100644
index 00000000000..1dccd5854f2
--- /dev/null
+++ b/crm_claim/README.rst
@@ -0,0 +1,104 @@
+=================
+Claims Management
+=================
+
+.. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+   !! This file is generated by oca-gen-addon-readme !!
+   !! changes will be overwritten.                   !!
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+
+.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png
+    :target: https://odoo-community.org/page/development-status
+    :alt: Beta
+.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png
+    :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
+    :alt: License: AGPL-3
+.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fcrm-lightgray.png?logo=github
+    :target: https://github.com/OCA/crm/tree/13.0/crm_claim
+    :alt: OCA/crm
+.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png
+    :target: https://translation.odoo-community.org/projects/crm-13-0/crm-13-0-crm_claim
+    :alt: Translate me on Weblate
+.. |badge5| image:: https://img.shields.io/badge/runbot-Try%20me-875A7B.png
+    :target: https://runbot.odoo-community.org/runbot/111/13.0
+    :alt: Try me on Runbot
+
+|badge1| |badge2| |badge3| |badge4| |badge5| 
+
+This application allows you to track your customers/vendors claims and
+grievances.
+
+It is fully integrated with the email gateway so that you can create
+automatically new claims based on incoming emails.
+
+**Table of contents**
+
+.. contents::
+   :local:
+
+Configuration
+=============
+
+To configure this module, you need to:
+
+* Go to new menu **CRM > Configuration > Claim > Categories** and create as
+  many categories as you need.
+* Go to new menú **CRM > Configuration > Claim > Stages** and create stages for
+  claims.
+
+Usage
+=====
+
+* Go to new menu **CRM > After Sale > Services > Claims** and create a new
+  claim.
+
+Changelog
+=========
+
+**This module is a backport from Odoo SA and as such, it is not included in the
+OCA CLA. That means we do not have a copy of the copyright on it like all
+other OCA modules.**
+
+Bug Tracker
+===========
+
+Bugs are tracked on `GitHub Issues <https://github.com/OCA/crm/issues>`_.
+In case of trouble, please check there if your issue has already been reported.
+If you spotted it first, help us smashing it by providing a detailed and welcomed
+`feedback <https://github.com/OCA/crm/issues/new?body=module:%20crm_claim%0Aversion:%2013.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
+
+Do not contact contributors directly about support or help with technical issues.
+
+Credits
+=======
+
+Authors
+~~~~~~~
+
+* Odoo S.A.
+* Tecnativa
+
+Contributors
+~~~~~~~~~~~~
+
+* Odoo S.A.
+* Vicent Cubells <vicent.cubells@tecnativa.com>
+* Bhavesh Odedra <bodedra@ursainfosystems.com>
+* Cristina Martin R. <cristina.martin@tecnativa.com>
+
+Maintainers
+~~~~~~~~~~~
+
+This module is maintained by the OCA.
+
+.. image:: https://odoo-community.org/logo.png
+   :alt: Odoo Community Association
+   :target: https://odoo-community.org
+
+OCA, or the Odoo Community Association, is a nonprofit organization whose
+mission is to support the collaborative development of Odoo features and
+promote its widespread use.
+
+This module is part of the `OCA/crm <https://github.com/OCA/crm/tree/13.0/crm_claim>`_ project on GitHub.
+
+You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
diff --git a/crm_claim/__init__.py b/crm_claim/__init__.py
new file mode 100644
index 00000000000..8ad9bcd641d
--- /dev/null
+++ b/crm_claim/__init__.py
@@ -0,0 +1,4 @@
+# License LGPL-3.0 or later (http://www.gnu.org/licenses/lgpl).
+
+from . import models
+from . import report
diff --git a/crm_claim/__manifest__.py b/crm_claim/__manifest__.py
new file mode 100644
index 00000000000..1da00121721
--- /dev/null
+++ b/crm_claim/__manifest__.py
@@ -0,0 +1,27 @@
+# Copyright 2015-2017 Odoo S.A.
+# Copyright 2017 Tecnativa - Vicent Cubells
+# Copyright 2018 Tecnativa - Cristina Martin R.
+# License LGPL-3.0 or later (http://www.gnu.org/licenses/lgpl).
+
+{
+    "name": "Claims Management",
+    "version": "13.0.1.0.0",
+    "category": "Customer Relationship Management",
+    "author": "Odoo S.A., " "Tecnativa, " "Odoo Community Association (OCA)",
+    "license": "AGPL-3",
+    "summary": "Track your customers/vendors claims and grievances.",
+    "depends": ["crm", "mail"],
+    "data": [
+        "security/ir.model.access.csv",
+        "security/crm_claim_security.xml",
+        "data/crm_claim_data.xml",
+        "views/crm_claim_views.xml",
+        "views/crm_claim_category_views.xml",
+        "views/crm_claim_stage_views.xml",
+        "views/res_partner_views.xml",
+        "views/crm_claim_menu.xml",
+        "report/crm_claim_report_view.xml",
+    ],
+    "demo": ["demo/crm_claim_demo.xml"],
+    "installable": True,
+}
diff --git a/crm_claim/data/crm_claim_data.xml b/crm_claim/data/crm_claim_data.xml
new file mode 100644
index 00000000000..d1a0f4e5cb0
--- /dev/null
+++ b/crm_claim/data/crm_claim_data.xml
@@ -0,0 +1,41 @@
+<?xml version="1.0" ?>
+<odoo noupdate="1">
+    <record model="crm.claim.category" id="categ_claim1">
+        <field name="name">Factual Claims</field>
+        <field name="team_id" ref="sales_team.team_sales_department" />
+    </record>
+    <record model="crm.claim.category" id="categ_claim2">
+        <field name="name">Value Claims</field>
+        <field name="team_id" ref="sales_team.team_sales_department" />
+    </record>
+    <record model="crm.claim.category" id="categ_claim3">
+        <field name="name">Policy Claims</field>
+        <field name="team_id" ref="sales_team.team_sales_department" />
+    </record>
+    <record model="utm.campaign" id="claim_source1">
+        <field name="name">Corrective</field>
+    </record>
+    <record model="utm.campaign" id="claim_source2">
+        <field name="name">Preventive</field>
+    </record>
+    <record model="crm.claim.stage" id="stage_claim1">
+        <field name="name">New</field>
+        <field name="sequence">1</field>
+        <field name="case_default" eval="True" />
+    </record>
+    <record model="crm.claim.stage" id="stage_claim5">
+        <field name="name">In Progress</field>
+        <field name="sequence">27</field>
+        <field name="case_default" eval="True" />
+    </record>
+    <record model="crm.claim.stage" id="stage_claim2">
+        <field name="name">Settled</field>
+        <field name="sequence">28</field>
+        <field name="case_default" eval="True" />
+    </record>
+    <record model="crm.claim.stage" id="stage_claim3">
+        <field name="name">Rejected</field>
+        <field name="sequence">29</field>
+        <field name="case_default" eval="True" />
+    </record>
+</odoo>
diff --git a/crm_claim/demo/crm_claim_demo.xml b/crm_claim/demo/crm_claim_demo.xml
new file mode 100644
index 00000000000..bc7d26e56f7
--- /dev/null
+++ b/crm_claim/demo/crm_claim_demo.xml
@@ -0,0 +1,85 @@
+<?xml version="1.0" ?>
+<odoo noupdate="1">
+    <record id="crm_claim_1" model="crm.claim">
+        <field eval="time.strftime('%Y-%m-04 10:45:36')" name="date" />
+        <field name="partner_id" ref="base.res_partner_3" />
+        <field eval="&quot;1&quot;" name="priority" />
+        <field name="user_id" ref="base.user_root" />
+        <field eval="&quot;Problem with the delivery of goods&quot;" name="name" />
+        <field name="team_id" ref="sales_team.team_sales_department" />
+        <field name="categ_id" ref="crm_claim.categ_claim1" />
+        <field name="stage_id" ref="crm_claim.stage_claim1" />
+        <field eval="&quot;(769) 703-274&quot;" name="partner_phone" />
+    </record>
+    <record id="crm_claim_2" model="crm.claim">
+        <field eval="time.strftime('%Y-%m-11 11:19:25')" name="date" />
+        <field name="partner_id" ref="base.res_partner_1" />
+        <field eval="&quot;0&quot;" name="priority" />
+        <field name="user_id" ref="base.user_root" />
+        <field eval="&quot;Damaged Products&quot;" name="name" />
+        <field name="team_id" ref="sales_team.team_sales_department" />
+        <field name="categ_id" ref="crm_claim.categ_claim2" />
+        <field name="stage_id" ref="crm_claim.stage_claim5" />
+        <field eval="&quot;(956) 293-2595&quot;" name="partner_phone" />
+    </record>
+    <record id="crm_claim_3" model="crm.claim">
+        <field eval="time.strftime('%Y-%m-15 17:44:12')" name="date" />
+        <field name="partner_id" ref="base.res_partner_10" />
+        <field eval="&quot;2&quot;" name="priority" />
+        <field name="user_id" ref="base.user_demo" />
+        <field eval="&quot;Document related problems&quot;" name="name" />
+        <field name="team_id" ref="sales_team.team_sales_department" />
+        <field name="categ_id" ref="crm_claim.categ_claim3" />
+        <field name="stage_id" ref="crm_claim.stage_claim2" />
+        <field eval="&quot;(079) 681-2139&quot;" name="partner_phone" />
+        <field eval="&quot;contact@tecsas.fr&quot;" name="email_from" />
+    </record>
+    <record id="crm_claim_4" model="crm.claim">
+        <field eval="time.strftime('%Y-%m-21 14:10:23')" name="date" />
+        <field name="partner_id" ref="base.res_partner_18" />
+        <field eval="&quot;1&quot;" name="priority" />
+        <field name="user_id" ref="base.user_root" />
+        <field eval="&quot;Product quality not maintained&quot;" name="name" />
+        <field name="team_id" ref="sales_team.team_sales_department" />
+        <field name="categ_id" ref="crm_claim.categ_claim1" />
+        <field name="stage_id" ref="crm_claim.stage_claim5" />
+        <field eval="&quot;(514) 698-4118&quot;" name="partner_phone" />
+    </record>
+    <record id="crm_claim_5" model="crm.claim">
+        <field eval="time.strftime('%Y-%m-28 16:20:43')" name="date" />
+        <field name="partner_id" ref="base.res_partner_3" />
+        <field eval="&quot;1&quot;" name="priority" />
+        <field name="user_id" ref="base.user_root" />
+        <field eval="&quot;Some products missing&quot;" name="name" />
+        <field name="team_id" ref="sales_team.team_sales_department" />
+        <field name="categ_id" ref="crm_claim.categ_claim3" />
+        <field name="stage_id" ref="crm_claim.stage_claim3" />
+        <field eval="&quot;(855) 924-4364&quot;" name="partner_phone" />
+    </record>
+    <record id="crm_claim_6" model="crm.claim">
+        <field name="partner_id" ref="base.res_partner_12" />
+        <field eval="&quot;1&quot;" name="priority" />
+        <field name="user_id" ref="base.user_root" />
+        <field
+            eval="&quot;Problem with the delivery of assignments&quot;"
+            name="name"
+        />
+        <field name="team_id" ref="sales_team.team_sales_department" />
+        <field eval="time.strftime('%Y-%m-28 14:15:30')" name="date" />
+        <field name="categ_id" ref="crm_claim.categ_claim1" />
+        <field name="stage_id" ref="crm_claim.stage_claim5" />
+        <field eval="&quot;(373) 907-1009&quot;" name="partner_phone" />
+        <field eval="&quot;info@opensides.be&quot;" name="email_from" />
+    </record>
+    <record id="crm_claim_7" model="crm.claim">
+        <field name="partner_id" ref="base.res_partner_2" />
+        <field eval="&quot;1&quot;" name="priority" />
+        <field name="user_id" ref="base.user_root" />
+        <field eval="&quot;Documents unclear&quot;" name="name" />
+        <field name="team_id" ref="sales_team.team_sales_department" />
+        <field eval="time.strftime('%Y-%m-19 13:01:05')" name="date" />
+        <field name="categ_id" ref="crm_claim.categ_claim3" />
+        <field name="stage_id" ref="crm_claim.stage_claim2" />
+        <field eval="&quot;(282) 603-7489&quot;" name="partner_phone" />
+    </record>
+</odoo>
diff --git a/crm_claim/i18n/crm_claim.pot b/crm_claim/i18n/crm_claim.pot
new file mode 100644
index 00000000000..f8d1e4a928b
--- /dev/null
+++ b/crm_claim/i18n/crm_claim.pot
@@ -0,0 +1,802 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+#	* crm_claim
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 13.0\n"
+"Report-Msgid-Bugs-To: \n"
+"Last-Translator: <>\n"
+"Language-Team: \n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: \n"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_res_partner__claim_count
+#: model:ir.model.fields,field_description:crm_claim.field_res_users__claim_count
+msgid "# Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__email
+msgid "# Emails"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__nbr_claims
+msgid "# of Claims"
+msgstr ""
+
+#. module: crm_claim
+#: code:addons/crm_claim/models/crm_claim.py:198
+#, python-format
+msgid "%s (copy)"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Action Description..."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_needaction
+msgid "Action Needed"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__type_action
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__type_action
+msgid "Action Type"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Actions"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__active
+msgid "Active"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_ids
+msgid "Activities"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_state
+msgid "Activity State"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.ui.menu,name:crm_claim.menu_aftersale
+msgid "After Sale"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_attachment_count
+msgid "Attachment Count"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_crm_claim_report
+msgid "CRM Claim Report"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.ui.menu,name:crm_claim.menu_crm_case_claim-act
+msgid "Categories"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__categ_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__categ_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Category"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_crm_claim_category
+msgid "Category of claim"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_res_partner__claim_ids
+#: model:ir.model.fields,field_description:crm_claim.field_res_users__claim_ids
+#: model:ir.ui.menu,name:crm_claim.menu_config_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Claim"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.actions.act_window,name:crm_claim.crm_claim_categ_action
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_claim_category_form
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_claim_category_tree
+msgid "Claim Categories"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__date
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__claim_date
+msgid "Claim Date"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Claim Date by Month"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Claim Description"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Claim Month"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Claim Reporter"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_claim_stage_form
+msgid "Claim Stage"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.actions.act_window,name:crm_claim.crm_claim_stage_act
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_claim_stage_tree
+msgid "Claim Stages"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__name
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__subject
+msgid "Claim Subject"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_crm_claim_stage
+msgid "Claim stages"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Claim/Action Description"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.actions.act_window,name:crm_claim.crm_claim_category_claim0
+#: model:ir.ui.menu,name:crm_claim.menu_crm_case_claims
+#: model:ir.ui.menu,name:crm_claim.menu_report_crm_claim_tree
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_calendar_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_tree_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_claim_res_partner_info_form
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_graph
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_pivot
+msgid "Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.actions.act_window,name:crm_claim.action_report_crm_claim
+msgid "Claims Analysis"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_categ_action
+msgid "Click to create a claim category."
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_stage_act
+msgid "Click to setup a new stage in the processing of the claims."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__date_closed
+msgid "Close Date"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__date_closed
+msgid "Closed"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Closure"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__case_default
+msgid "Common to All Teams"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__company_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__company_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Company"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_res_partner
+msgid "Contact"
+msgstr ""
+
+#. module: crm_claim
+#: model:utm.campaign,name:crm_claim.claim_source1
+msgid "Corrective"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,type_action:0
+#: selection:crm.claim.report,type_action:0
+msgid "Corrective Action"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__create_date
+msgid "Create Date"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_categ_action
+msgid "Create claim categories to better manage and classify your\n"
+"            claims. Some example of claims can be: preventive action,\n"
+"            corrective action."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__create_uid
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__create_uid
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__create_uid
+msgid "Created by"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__create_date
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__create_date
+msgid "Created on"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__create_date
+msgid "Creation Date"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Creation Month"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Date Closed"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Dates"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__date_deadline
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__date_deadline
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Deadline"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__delay_close
+msgid "Delay to close"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__description
+msgid "Description"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__email_from
+msgid "Destination email for email gateway."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__display_name
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__display_name
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__display_name
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__display_name
+msgid "Display Name"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__email_from
+msgid "Email"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Extended Filters..."
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.category,name:crm_claim.categ_claim1
+msgid "Factual Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Follow Up"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_follower_ids
+msgid "Followers"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_channel_ids
+msgid "Followers (Channels)"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_partner_ids
+msgid "Followers (Partners)"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Group By"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.action_report_crm_claim
+msgid "Have a general overview of all claims processed in the system by sorting them with specific criteria."
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,priority:0
+#: selection:crm.claim.report,priority:0
+msgid "High"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__id
+msgid "ID"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_unread
+msgid "If checked new messages require your attention."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_needaction
+msgid "If checked, new messages require your attention."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_has_error
+msgid "If checked, some messages have a delivery error."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim_stage__case_default
+msgid "If you check this field, this stage will be proposed by default on each sales team. It will not assign this stage to existing teams."
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.stage,name:crm_claim.stage_claim5
+msgid "In Progress"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_is_follower
+msgid "Is Follower"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim____last_update
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category____last_update
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report____last_update
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage____last_update
+msgid "Last Modified on"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__write_uid
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__write_uid
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__write_uid
+msgid "Last Updated by"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__write_date
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__write_date
+msgid "Last Updated on"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim_stage__team_ids
+msgid "Link between stages and sales teams. When set, this limitate the current stage to the selected sales teams."
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,priority:0
+#: selection:crm.claim.report,priority:0
+msgid "Low"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_main_attachment_id
+msgid "Main Attachment"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_has_error
+msgid "Message Delivery error"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_ids
+msgid "Messages"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Month of claim"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "My Company"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "My Sales Team(s)"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__name
+msgid "Name"
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.stage,name:crm_claim.stage_claim1
+msgid "New"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_date_deadline
+msgid "Next Activity Deadline"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_summary
+msgid "Next Activity Summary"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_type_id
+msgid "Next Activity Type"
+msgstr ""
+
+#. module: crm_claim
+#: code:addons/crm_claim/models/crm_claim.py:215
+#, python-format
+msgid "No Subject"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,priority:0
+#: selection:crm.claim.report,priority:0
+msgid "Normal"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_needaction_counter
+msgid "Number of Actions"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim_report__delay_close
+msgid "Number of Days to close the case"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_has_error_counter
+msgid "Number of error"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_needaction_counter
+msgid "Number of messages which requires an action"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_unread_counter
+msgid "Number of unread messages"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,activity_state:0
+msgid "Overdue"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__delay_expected
+msgid "Overpassed Deadline"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__partner_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__partner_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Partner"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__partner_phone
+msgid "Phone"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,activity_state:0
+msgid "Planned"
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.category,name:crm_claim.categ_claim3
+msgid "Policy Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:utm.campaign,name:crm_claim.claim_source2
+msgid "Preventive"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,type_action:0
+#: selection:crm.claim.report,type_action:0
+msgid "Preventive Action"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__priority
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__priority
+msgid "Priority"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_category_claim0
+msgid "Record and track your customers' claims.\n"
+"                Claims may be linked to a sales order or a lot.\n"
+"                You can send emails with attachments and keep the full history for a claim (emails sent, intervention type and so on).\n"
+"                Claims may automatically be linked to an email address using the mail gateway module."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__model_ref_id
+msgid "Reference"
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.stage,name:crm_claim.stage_claim3
+msgid "Rejected"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__resolution
+msgid "Resolution"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Resolution Actions"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Responsibilities"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__user_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Responsible"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_user_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Responsible User"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__team_id
+msgid "Responsible sales team. Define Responsible user and Email account for mail gateway."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__cause
+msgid "Root Cause"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Root Causes"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__team_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__team_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Sales Team"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Salesperson"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Search"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Search Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__sequence
+msgid "Sequence"
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.stage,name:crm_claim.stage_claim2
+msgid "Settled"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__stage_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__stage_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Stage"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__name
+msgid "Stage Name"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.ui.menu,name:crm_claim.menu_claim_stage_view
+msgid "Stages"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__activity_state
+msgid "Status based on activities\n"
+"Overdue: Due date is already passed\n"
+"Today: Activity date is today\n"
+"Planned: Future activities."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__team_id
+msgid "Team"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__team_ids
+msgid "Teams"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__email_cc
+msgid "These email addresses will be added to the CC field of all inbound and outbound emails for this record before being sent. Separate multiple email addresses with a comma"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,activity_state:0
+msgid "Today"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__user_fault
+msgid "Trouble Responsible"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_tree_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Type"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Unassigned Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_unread
+msgid "Unread Messages"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_unread_counter
+msgid "Unread Messages Counter"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__write_date
+msgid "Update Date"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim_stage__sequence
+msgid "Used to order stages. Lower is better."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__user_id
+msgid "User"
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.category,name:crm_claim.categ_claim2
+msgid "Value Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__email_cc
+msgid "Watchers Emails"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__website_message_ids
+msgid "Website Messages"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__website_message_ids
+msgid "Website communication history"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.filters,name:crm_claim.filter_report_crm_claim_workload
+msgid "Workload"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_stage_act
+msgid "You can create claim stages to categorize the status of every\n"
+"            claim entered in the system. The stages define all the steps\n"
+"            required for the resolution of a claim."
+msgstr ""
+
diff --git a/crm_claim/i18n/de.po b/crm_claim/i18n/de.po
new file mode 100644
index 00000000000..226f3361fe9
--- /dev/null
+++ b/crm_claim/i18n/de.po
@@ -0,0 +1,807 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+#	* crm_claim
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 13.0\n"
+"Report-Msgid-Bugs-To: \n"
+"PO-Revision-Date: 2020-01-24 16:13+0000\n"
+"Last-Translator: Malin Kienke <malin.kienke@initos.com>\n"
+"Language-Team: none\n"
+"Language: de\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=2; plural=n != 1;\n"
+"X-Generator: Weblate 3.10\n"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_res_partner__claim_count
+#: model:ir.model.fields,field_description:crm_claim.field_res_users__claim_count
+msgid "# Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__email
+msgid "# Emails"
+msgstr "# E-Mails"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__nbr_claims
+msgid "# of Claims"
+msgstr ""
+
+#. module: crm_claim
+#: code:addons/crm_claim/models/crm_claim.py:198
+#, python-format
+msgid "%s (copy)"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Action Description..."
+msgstr "Beschreibung der Aktion..."
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_needaction
+msgid "Action Needed"
+msgstr "Benötigt Aktion"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__type_action
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__type_action
+msgid "Action Type"
+msgstr "Aktionstyp"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Actions"
+msgstr "Aktionen"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__active
+msgid "Active"
+msgstr "Aktiv"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_ids
+msgid "Activities"
+msgstr "Aktivitäten"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_state
+msgid "Activity State"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.ui.menu,name:crm_claim.menu_aftersale
+msgid "After Sale"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_attachment_count
+msgid "Attachment Count"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_crm_claim_report
+msgid "CRM Claim Report"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.ui.menu,name:crm_claim.menu_crm_case_claim-act
+msgid "Categories"
+msgstr "Kategorien"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__categ_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__categ_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Category"
+msgstr "Kategorie"
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_crm_claim_category
+msgid "Category of claim"
+msgstr "Kategorie der Nachforderung"
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_res_partner__claim_ids
+#: model:ir.model.fields,field_description:crm_claim.field_res_users__claim_ids
+#: model:ir.ui.menu,name:crm_claim.menu_config_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Claim"
+msgstr "Nachforderung"
+
+#. module: crm_claim
+#: model:ir.actions.act_window,name:crm_claim.crm_claim_categ_action
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_claim_category_form
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_claim_category_tree
+msgid "Claim Categories"
+msgstr "Nachforderungskategorien"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__date
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__claim_date
+msgid "Claim Date"
+msgstr "Datum der Nachforderung"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Claim Date by Month"
+msgstr "Datum der Nachforderung nach Monat"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Claim Description"
+msgstr "Nachforderungsbeschreibung"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Claim Month"
+msgstr "Monat der Nachforderung"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Claim Reporter"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_claim_stage_form
+msgid "Claim Stage"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.actions.act_window,name:crm_claim.crm_claim_stage_act
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_claim_stage_tree
+msgid "Claim Stages"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__name
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__subject
+msgid "Claim Subject"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_crm_claim_stage
+msgid "Claim stages"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Claim/Action Description"
+msgstr "Beschreibung der Nachforderung/Aktion"
+
+#. module: crm_claim
+#: model:ir.actions.act_window,name:crm_claim.crm_claim_category_claim0
+#: model:ir.ui.menu,name:crm_claim.menu_crm_case_claims
+#: model:ir.ui.menu,name:crm_claim.menu_report_crm_claim_tree
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_calendar_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_tree_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_claim_res_partner_info_form
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_graph
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_pivot
+msgid "Claims"
+msgstr "Nachforderungen"
+
+#. module: crm_claim
+#: model:ir.actions.act_window,name:crm_claim.action_report_crm_claim
+msgid "Claims Analysis"
+msgstr "Analyse der Nachforderungen"
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_categ_action
+msgid "Click to create a claim category."
+msgstr "Klicken, um eine Nachforderungskategorie anzulegen."
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_stage_act
+msgid "Click to setup a new stage in the processing of the claims."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__date_closed
+msgid "Close Date"
+msgstr "Abschlussdatum"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__date_closed
+msgid "Closed"
+msgstr "Geschlossen"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Closure"
+msgstr "Abschluss"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__case_default
+msgid "Common to All Teams"
+msgstr "Gleich für alle Teams"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__company_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__company_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Company"
+msgstr "Unternehmen"
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_res_partner
+msgid "Contact"
+msgstr "Kontakt"
+
+#. module: crm_claim
+#: model:utm.campaign,name:crm_claim.claim_source1
+msgid "Corrective"
+msgstr "Korrektiv"
+
+#. module: crm_claim
+#: selection:crm.claim,type_action:0
+#: selection:crm.claim.report,type_action:0
+msgid "Corrective Action"
+msgstr "Korrektive Maßnahme"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__create_date
+msgid "Create Date"
+msgstr "Erstelldatum"
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_categ_action
+msgid "Create claim categories to better manage and classify your\n"
+"            claims. Some example of claims can be: preventive action,\n"
+"            corrective action."
+msgstr ""
+"Legen Sie Nachforderungskategorien an, um Ihre Nachforderungen\n"
+"            besser verwalten und klassifizieren zu können. Beispiele für\n"
+"            Nachforderungen: präventive Maßnahmen, korrektive Maßnahmen."
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__create_uid
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__create_uid
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__create_uid
+msgid "Created by"
+msgstr "Erstellt von"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__create_date
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__create_date
+msgid "Created on"
+msgstr "Erstellt am"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__create_date
+msgid "Creation Date"
+msgstr "Erstelldatum"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Creation Month"
+msgstr "Erstellmonat"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Date Closed"
+msgstr "Abschlussdatum"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Dates"
+msgstr "Daten"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__date_deadline
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__date_deadline
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Deadline"
+msgstr "Frist"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__delay_close
+msgid "Delay to close"
+msgstr "Verzögerung des Abschlusses"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__description
+msgid "Description"
+msgstr "Beschreibung"
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__email_from
+msgid "Destination email for email gateway."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__display_name
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__display_name
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__display_name
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__display_name
+msgid "Display Name"
+msgstr "Anzeigename"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__email_from
+msgid "Email"
+msgstr "E-Mail"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Extended Filters..."
+msgstr "Erweiterte Filter..."
+
+#. module: crm_claim
+#: model:crm.claim.category,name:crm_claim.categ_claim1
+msgid "Factual Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Follow Up"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_follower_ids
+msgid "Followers"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_channel_ids
+msgid "Followers (Channels)"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_partner_ids
+msgid "Followers (Partners)"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Group By"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.action_report_crm_claim
+msgid "Have a general overview of all claims processed in the system by sorting them with specific criteria."
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,priority:0
+#: selection:crm.claim.report,priority:0
+msgid "High"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__id
+msgid "ID"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_unread
+msgid "If checked new messages require your attention."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_needaction
+msgid "If checked, new messages require your attention."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_has_error
+msgid "If checked, some messages have a delivery error."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim_stage__case_default
+msgid "If you check this field, this stage will be proposed by default on each sales team. It will not assign this stage to existing teams."
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.stage,name:crm_claim.stage_claim5
+msgid "In Progress"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_is_follower
+msgid "Is Follower"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim____last_update
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category____last_update
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report____last_update
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage____last_update
+msgid "Last Modified on"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__write_uid
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__write_uid
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__write_uid
+msgid "Last Updated by"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__write_date
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__write_date
+msgid "Last Updated on"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim_stage__team_ids
+msgid "Link between stages and sales teams. When set, this limitate the current stage to the selected sales teams."
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,priority:0
+#: selection:crm.claim.report,priority:0
+msgid "Low"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_main_attachment_id
+msgid "Main Attachment"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_has_error
+msgid "Message Delivery error"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_ids
+msgid "Messages"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Month of claim"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "My Company"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "My Sales Team(s)"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__name
+msgid "Name"
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.stage,name:crm_claim.stage_claim1
+msgid "New"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_date_deadline
+msgid "Next Activity Deadline"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_summary
+msgid "Next Activity Summary"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_type_id
+msgid "Next Activity Type"
+msgstr ""
+
+#. module: crm_claim
+#: code:addons/crm_claim/models/crm_claim.py:215
+#, python-format
+msgid "No Subject"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,priority:0
+#: selection:crm.claim.report,priority:0
+msgid "Normal"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_needaction_counter
+msgid "Number of Actions"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim_report__delay_close
+msgid "Number of Days to close the case"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_has_error_counter
+msgid "Number of error"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_needaction_counter
+msgid "Number of messages which requires an action"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_unread_counter
+msgid "Number of unread messages"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,activity_state:0
+msgid "Overdue"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__delay_expected
+msgid "Overpassed Deadline"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__partner_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__partner_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Partner"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__partner_phone
+msgid "Phone"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,activity_state:0
+msgid "Planned"
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.category,name:crm_claim.categ_claim3
+msgid "Policy Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:utm.campaign,name:crm_claim.claim_source2
+msgid "Preventive"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,type_action:0
+#: selection:crm.claim.report,type_action:0
+msgid "Preventive Action"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__priority
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__priority
+msgid "Priority"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_category_claim0
+msgid "Record and track your customers' claims.\n"
+"                Claims may be linked to a sales order or a lot.\n"
+"                You can send emails with attachments and keep the full history for a claim (emails sent, intervention type and so on).\n"
+"                Claims may automatically be linked to an email address using the mail gateway module."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__model_ref_id
+msgid "Reference"
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.stage,name:crm_claim.stage_claim3
+msgid "Rejected"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__resolution
+msgid "Resolution"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Resolution Actions"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Responsibilities"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__user_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Responsible"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_user_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Responsible User"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__team_id
+msgid "Responsible sales team. Define Responsible user and Email account for mail gateway."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__cause
+msgid "Root Cause"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Root Causes"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__team_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__team_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Sales Team"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Salesperson"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Search"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Search Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__sequence
+msgid "Sequence"
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.stage,name:crm_claim.stage_claim2
+msgid "Settled"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__stage_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__stage_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Stage"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__name
+msgid "Stage Name"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.ui.menu,name:crm_claim.menu_claim_stage_view
+msgid "Stages"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__activity_state
+msgid "Status based on activities\n"
+"Overdue: Due date is already passed\n"
+"Today: Activity date is today\n"
+"Planned: Future activities."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__team_id
+msgid "Team"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__team_ids
+msgid "Teams"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__email_cc
+msgid "These email addresses will be added to the CC field of all inbound and outbound emails for this record before being sent. Separate multiple email addresses with a comma"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,activity_state:0
+msgid "Today"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__user_fault
+msgid "Trouble Responsible"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_tree_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Type"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Unassigned Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_unread
+msgid "Unread Messages"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_unread_counter
+msgid "Unread Messages Counter"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__write_date
+msgid "Update Date"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim_stage__sequence
+msgid "Used to order stages. Lower is better."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__user_id
+msgid "User"
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.category,name:crm_claim.categ_claim2
+msgid "Value Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__email_cc
+msgid "Watchers Emails"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__website_message_ids
+msgid "Website Messages"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__website_message_ids
+msgid "Website communication history"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.filters,name:crm_claim.filter_report_crm_claim_workload
+msgid "Workload"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_stage_act
+msgid "You can create claim stages to categorize the status of every\n"
+"            claim entered in the system. The stages define all the steps\n"
+"            required for the resolution of a claim."
+msgstr ""
diff --git a/crm_claim/i18n/es.po b/crm_claim/i18n/es.po
new file mode 100644
index 00000000000..a93db6d2acc
--- /dev/null
+++ b/crm_claim/i18n/es.po
@@ -0,0 +1,849 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# * crm_claim
+#
+# Translators:
+# OCA Transbot <transbot@odoo-community.org>, 2017
+# Pedro M. Baeza <pedro.baeza@gmail.com>, 2017
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 11.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2018-11-29 16:26+0000\n"
+"PO-Revision-Date: 2020-03-01 22:13+0000\n"
+"Last-Translator: Antonio Pérez Ruth <antonio.perez@makrin.es>\n"
+"Language-Team: Spanish (https://www.transifex.com/oca/teams/23907/es/)\n"
+"Language: es\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: 8bit\n"
+"Plural-Forms: nplurals=2; plural=n != 1;\n"
+"X-Generator: Weblate 3.10\n"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_res_partner__claim_count
+#: model:ir.model.fields,field_description:crm_claim.field_res_users__claim_count
+msgid "# Claims"
+msgstr "Nº reclamaciones"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__email
+msgid "# Emails"
+msgstr "Nº de correos electrónicos"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__nbr_claims
+msgid "# of Claims"
+msgstr "Nº de reclamaciones"
+
+#. module: crm_claim
+#: code:addons/crm_claim/models/crm_claim.py:198
+#, python-format
+msgid "%s (copy)"
+msgstr "%s (copia)"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Action Description..."
+msgstr "Descripción de la acción..."
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_needaction
+msgid "Action Needed"
+msgstr "Necesaria acción"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__type_action
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__type_action
+msgid "Action Type"
+msgstr "Tipo de acción"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Actions"
+msgstr "Acciones"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__active
+msgid "Active"
+msgstr "Activo"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_ids
+msgid "Activities"
+msgstr "Actividades"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_state
+msgid "Activity State"
+msgstr "Estado actividad"
+
+#. module: crm_claim
+#: model:ir.ui.menu,name:crm_claim.menu_aftersale
+msgid "After Sale"
+msgstr "Postventa"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_attachment_count
+msgid "Attachment Count"
+msgstr "Número de adjuntos"
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_crm_claim_report
+msgid "CRM Claim Report"
+msgstr "Informe de reclamaciones CRM"
+
+#. module: crm_claim
+#: model:ir.ui.menu,name:crm_claim.menu_crm_case_claim-act
+msgid "Categories"
+msgstr "Categorías"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__categ_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__categ_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Category"
+msgstr "Categoría"
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_crm_claim_category
+msgid "Category of claim"
+msgstr "Categoría de la reclamación"
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_res_partner__claim_ids
+#: model:ir.model.fields,field_description:crm_claim.field_res_users__claim_ids
+#: model:ir.ui.menu,name:crm_claim.menu_config_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Claim"
+msgstr "Reclamación"
+
+#. module: crm_claim
+#: model:ir.actions.act_window,name:crm_claim.crm_claim_categ_action
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_claim_category_form
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_claim_category_tree
+msgid "Claim Categories"
+msgstr "Categorías de reclamaciones"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__date
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__claim_date
+msgid "Claim Date"
+msgstr "Fecha de reclamación"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Claim Date by Month"
+msgstr "Fecha de la reclamación por mes"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Claim Description"
+msgstr "Descripción reclamación"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Claim Month"
+msgstr "Mes de la reclamación"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Claim Reporter"
+msgstr "Persona que ha reportado la reclamación"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_claim_stage_form
+msgid "Claim Stage"
+msgstr "Etapa de reclamación"
+
+#. module: crm_claim
+#: model:ir.actions.act_window,name:crm_claim.crm_claim_stage_act
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_claim_stage_tree
+msgid "Claim Stages"
+msgstr "Etapas reclamaciones"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__name
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__subject
+msgid "Claim Subject"
+msgstr "Objeto de la reclamación"
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_crm_claim_stage
+msgid "Claim stages"
+msgstr "Etapas de la reclamación"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Claim/Action Description"
+msgstr "Descripción de la reclamación/acción"
+
+#. module: crm_claim
+#: model:ir.actions.act_window,name:crm_claim.crm_claim_category_claim0
+#: model:ir.ui.menu,name:crm_claim.menu_crm_case_claims
+#: model:ir.ui.menu,name:crm_claim.menu_report_crm_claim_tree
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_calendar_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_tree_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_claim_res_partner_info_form
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_graph
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_pivot
+msgid "Claims"
+msgstr "Reclamaciones"
+
+#. module: crm_claim
+#: model:ir.actions.act_window,name:crm_claim.action_report_crm_claim
+msgid "Claims Analysis"
+msgstr "Análisis de reclamaciones"
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_categ_action
+msgid "Click to create a claim category."
+msgstr "Haga clic para crear una categoría de reclamación."
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_stage_act
+msgid "Click to setup a new stage in the processing of the claims."
+msgstr ""
+"Click para configurar una nueva etapa en el procesamiento de las "
+"reclamaciones."
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__date_closed
+msgid "Close Date"
+msgstr "Fecha cierre"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__date_closed
+msgid "Closed"
+msgstr "Cerrada"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Closure"
+msgstr "Cierre"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__case_default
+msgid "Common to All Teams"
+msgstr "Común a todos los equipos"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__company_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__company_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Company"
+msgstr "Compañía"
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_res_partner
+msgid "Contact"
+msgstr "Contacto"
+
+#. module: crm_claim
+#: model:utm.campaign,name:crm_claim.claim_source1
+msgid "Corrective"
+msgstr "Correctivo"
+
+#. module: crm_claim
+#: selection:crm.claim,type_action:0 selection:crm.claim.report,type_action:0
+msgid "Corrective Action"
+msgstr "Acción correctiva"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__create_date
+msgid "Create Date"
+msgstr "Fecha de creación"
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_categ_action
+msgid ""
+"Create claim categories to better manage and classify your\n"
+"            claims. Some example of claims can be: preventive action,\n"
+"            corrective action."
+msgstr ""
+"Cree categorías de reclamaciones para gestionar y clasificar mejor sus "
+"reclamaciones. Algunos ejemplos de reclamaciones pueden ser: acción "
+"preventiva, acción correctiva."
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__create_uid
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__create_uid
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__create_uid
+msgid "Created by"
+msgstr "Creado por"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__create_date
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__create_date
+msgid "Created on"
+msgstr "Creado el"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__create_date
+msgid "Creation Date"
+msgstr "Fecha de creación"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Creation Month"
+msgstr "Mes de creación"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Date Closed"
+msgstr "Fecha de cierre"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Dates"
+msgstr "Fechas"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__date_deadline
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__date_deadline
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Deadline"
+msgstr "Fecha límite"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__delay_close
+msgid "Delay to close"
+msgstr "Demora cierre"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__description
+msgid "Description"
+msgstr "Descripción"
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__email_from
+msgid "Destination email for email gateway."
+msgstr "Correo electrónico del destinatario para la pasarela de correo."
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__display_name
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__display_name
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__display_name
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__display_name
+msgid "Display Name"
+msgstr "Nombre para mostrar"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__email_from
+msgid "Email"
+msgstr "Email"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Extended Filters..."
+msgstr "Filtros extendidos..."
+
+#. module: crm_claim
+#: model:crm.claim.category,name:crm_claim.categ_claim1
+msgid "Factual Claims"
+msgstr "Reclamaciones objetivas"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Follow Up"
+msgstr "Seguimiento"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_follower_ids
+msgid "Followers"
+msgstr "Seguidores"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_channel_ids
+msgid "Followers (Channels)"
+msgstr "Seguidores (Canales)"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_partner_ids
+msgid "Followers (Partners)"
+msgstr "Seguidores (Empresas)"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Group By"
+msgstr "Agrupar por"
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.action_report_crm_claim
+msgid ""
+"Have a general overview of all claims processed in the system by sorting "
+"them with specific criteria."
+msgstr ""
+"Obtenga una visión global de todas las reclamaciones procesadas en el "
+"sistema ordenándolas con criterios específicos."
+
+#. module: crm_claim
+#: selection:crm.claim,priority:0 selection:crm.claim.report,priority:0
+msgid "High"
+msgstr "Alta"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__id
+msgid "ID"
+msgstr "Identificador"
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_unread
+msgid "If checked new messages require your attention."
+msgstr "Si está marcado, hay nuevos mensajes que requieren su atención."
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_needaction
+msgid "If checked, new messages require your attention."
+msgstr "Si está marcado, hay nuevos mensajes que requieren su atención."
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_has_error
+msgid "If checked, some messages have a delivery error."
+msgstr "Si está marcado, algún mensaje tiene error de envío."
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim_stage__case_default
+msgid ""
+"If you check this field, this stage will be proposed by default on each "
+"sales team. It will not assign this stage to existing teams."
+msgstr ""
+"SI selecciona este campo, esta etapa será propuesta por defecto a cada "
+"equipo de ventas. No asignará esta etapa a equipos existentes."
+
+#. module: crm_claim
+#: model:crm.claim.stage,name:crm_claim.stage_claim5
+msgid "In Progress"
+msgstr "En proceso"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_is_follower
+msgid "Is Follower"
+msgstr "Es seguidor"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim____last_update
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category____last_update
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report____last_update
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage____last_update
+msgid "Last Modified on"
+msgstr "Última modificación el"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__write_uid
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__write_uid
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__write_uid
+msgid "Last Updated by"
+msgstr "Última actualización por"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__write_date
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__write_date
+msgid "Last Updated on"
+msgstr "Última actualización el"
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim_stage__team_ids
+msgid ""
+"Link between stages and sales teams. When set, this limitate the current "
+"stage to the selected sales teams."
+msgstr ""
+"Enlace entre etapas y equipos de ventas. Cuando se asigna, las etapas están "
+"limitadas al equipo de venta seleccionado."
+
+#. module: crm_claim
+#: selection:crm.claim,priority:0 selection:crm.claim.report,priority:0
+msgid "Low"
+msgstr "Baja"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_main_attachment_id
+msgid "Main Attachment"
+msgstr "Adjunto principal"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_has_error
+msgid "Message Delivery error"
+msgstr "Error en la entrega del mensaje"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_ids
+msgid "Messages"
+msgstr "Mensajes"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Month of claim"
+msgstr "Mes de la reclamación"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "My Company"
+msgstr "Mi compañía"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "My Sales Team(s)"
+msgstr "Mi(s) equipo(s) de ventas"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__name
+msgid "Name"
+msgstr "Nombre"
+
+#. module: crm_claim
+#: model:crm.claim.stage,name:crm_claim.stage_claim1
+msgid "New"
+msgstr "Nuevo"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_date_deadline
+msgid "Next Activity Deadline"
+msgstr "Siguiente →"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_summary
+msgid "Next Activity Summary"
+msgstr "Summary"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_type_id
+msgid "Next Activity Type"
+msgstr "Siguiente →"
+
+#. module: crm_claim
+#: code:addons/crm_claim/models/crm_claim.py:215
+#, python-format
+msgid "No Subject"
+msgstr "Sin asunto"
+
+#. module: crm_claim
+#: selection:crm.claim,priority:0 selection:crm.claim.report,priority:0
+msgid "Normal"
+msgstr "Normal"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_needaction_counter
+msgid "Number of Actions"
+msgstr "Número de acciones"
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim_report__delay_close
+msgid "Number of Days to close the case"
+msgstr "Nº de días para cerrar el caso"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_has_error_counter
+msgid "Number of error"
+msgstr "Número de error"
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_needaction_counter
+msgid "Number of messages which requires an action"
+msgstr "Número de mensajes que requieren una acción"
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr "Número de mensajes con error de entrega"
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_unread_counter
+msgid "Number of unread messages"
+msgstr "Número de mensajes no leídos"
+
+#. module: crm_claim
+#: selection:crm.claim,activity_state:0
+msgid "Overdue"
+msgstr "Sobrepasado"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__delay_expected
+msgid "Overpassed Deadline"
+msgstr "Fecha límite excedida"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__partner_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__partner_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Partner"
+msgstr "Empresa"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__partner_phone
+msgid "Phone"
+msgstr "Teléfono"
+
+#. module: crm_claim
+#: selection:crm.claim,activity_state:0
+msgid "Planned"
+msgstr "Fecha planificada"
+
+#. module: crm_claim
+#: model:crm.claim.category,name:crm_claim.categ_claim3
+msgid "Policy Claims"
+msgstr "Política de reclamaciones"
+
+#. module: crm_claim
+#: model:utm.campaign,name:crm_claim.claim_source2
+msgid "Preventive"
+msgstr "Preventivo"
+
+#. module: crm_claim
+#: selection:crm.claim,type_action:0 selection:crm.claim.report,type_action:0
+msgid "Preventive Action"
+msgstr "Acción preventiva"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__priority
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__priority
+msgid "Priority"
+msgstr "Prioridad"
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_category_claim0
+msgid ""
+"Record and track your customers' claims.\n"
+"                Claims may be linked to a sales order or a lot.\n"
+"                You can send emails with attachments and keep the full "
+"history for a claim (emails sent, intervention type and so on).\n"
+"                Claims may automatically be linked to an email address using "
+"the mail gateway module."
+msgstr ""
+"Registre y rastree las reclamaciones de sus clientes. Las reclamaciones "
+"pueden estar ligadas a una orden de ventas o a un lote. Puede enviar correos "
+"electrónicos con archivos adjuntos y mantener el historial completo de una "
+"reclamación (correos enviados, tipo de intervención, etc.) Las reclamaciones "
+"pueden enlazarse automáticamente a una dirección de correo electrónico "
+"usando el módulo de puerta de enlace de correo electrónico."
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__model_ref_id
+msgid "Reference"
+msgstr "Referencia"
+
+#. module: crm_claim
+#: model:crm.claim.stage,name:crm_claim.stage_claim3
+msgid "Rejected"
+msgstr "Rechazada"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__resolution
+msgid "Resolution"
+msgstr "Resolución"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Resolution Actions"
+msgstr "Acciones para resolución"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Responsibilities"
+msgstr "Responsabilidades"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__user_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Responsible"
+msgstr "Responsable"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_user_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Responsible User"
+msgstr "Usuario responsable"
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__team_id
+msgid ""
+"Responsible sales team. Define Responsible user and Email account for mail "
+"gateway."
+msgstr ""
+"Responsable del equipo de ventas. Definir usuario responsable y cuenta de "
+"correo para la pasarela de correo."
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__cause
+msgid "Root Cause"
+msgstr "Causa principal"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Root Causes"
+msgstr "Causas principales"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__team_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__team_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Sales Team"
+msgstr "Equipo de ventas"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Salesperson"
+msgstr "Comercial"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Search"
+msgstr "Búsqueda"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Search Claims"
+msgstr "Buscar reclamaciones"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__sequence
+msgid "Sequence"
+msgstr "Secuencia"
+
+#. module: crm_claim
+#: model:crm.claim.stage,name:crm_claim.stage_claim2
+msgid "Settled"
+msgstr "Arreglado"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__stage_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__stage_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Stage"
+msgstr "Etapa"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__name
+msgid "Stage Name"
+msgstr "Nombre de la etapa"
+
+#. module: crm_claim
+#: model:ir.ui.menu,name:crm_claim.menu_claim_stage_view
+msgid "Stages"
+msgstr "Etapas"
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__activity_state
+msgid ""
+"Status based on activities\n"
+"Overdue: Due date is already passed\n"
+"Today: Activity date is today\n"
+"Planned: Future activities."
+msgstr ""
+"Estado basado en las actividades \n"
+"Retraso: Fecha de vencimiento ya es pasado \n"
+"Hoy: Fecha actividad es hoy \n"
+"Planificado: Actividades futuras."
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__team_id
+msgid "Team"
+msgstr "Equipo"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__team_ids
+msgid "Teams"
+msgstr "Equipos"
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__email_cc
+msgid ""
+"These email addresses will be added to the CC field of all inbound and "
+"outbound emails for this record before being sent. Separate multiple email "
+"addresses with a comma"
+msgstr ""
+"Estas direcciones de correo serán añadidas al campo CC para todos los "
+"correos entrantes y salientes de este registro antes de ser enviados. Separe "
+"las diferentes direcciones de correo con una coma"
+
+#. module: crm_claim
+#: selection:crm.claim,activity_state:0
+msgid "Today"
+msgstr "Hoy"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__user_fault
+msgid "Trouble Responsible"
+msgstr "Responsable problema"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_tree_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Type"
+msgstr "Tipo"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Unassigned Claims"
+msgstr "Reclamaciones no asignadas"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_unread
+msgid "Unread Messages"
+msgstr "Mensajes no leídos"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_unread_counter
+msgid "Unread Messages Counter"
+msgstr "Contador de mensajes no leídos"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__write_date
+msgid "Update Date"
+msgstr "Fecha de actualización"
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim_stage__sequence
+msgid "Used to order stages. Lower is better."
+msgstr "Utilizado para ordenar etapas. Bajo es más prioritario."
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__user_id
+msgid "User"
+msgstr "Usuario"
+
+#. module: crm_claim
+#: model:crm.claim.category,name:crm_claim.categ_claim2
+msgid "Value Claims"
+msgstr "Valor reclamaciones"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__email_cc
+msgid "Watchers Emails"
+msgstr "Email de los observadores"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__website_message_ids
+msgid "Website Messages"
+msgstr "Mensajes del sitio web"
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__website_message_ids
+msgid "Website communication history"
+msgstr "Historial de comunicación del sitio web"
+
+#. module: crm_claim
+#: model:ir.filters,name:crm_claim.filter_report_crm_claim_workload
+msgid "Workload"
+msgstr "Carga de trabajo"
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_stage_act
+msgid ""
+"You can create claim stages to categorize the status of every\n"
+"            claim entered in the system. The stages define all the steps\n"
+"            required for the resolution of a claim."
+msgstr ""
+"Puede crear etapas de reclamaciones para categorizar el estado de cada "
+"reclamación introducida en el sistema. Las etapas definen todos los pasos "
+"requeridos para la resolución de la reclamación."
diff --git a/crm_claim/i18n/es_CO.po b/crm_claim/i18n/es_CO.po
new file mode 100644
index 00000000000..f6e93f7b73b
--- /dev/null
+++ b/crm_claim/i18n/es_CO.po
@@ -0,0 +1,824 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# * crm_claim
+#
+# Translators:
+# JOSE ALEJANDRO ECHEVERRI VALENCIA <josealejandroeche@gmail.com>, 2018
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 11.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2018-03-03 03:39+0000\n"
+"PO-Revision-Date: 2018-03-03 03:39+0000\n"
+"Last-Translator: JOSE ALEJANDRO ECHEVERRI VALENCIA <josealejandroeche@gmail."
+"com>, 2018\n"
+"Language-Team: Spanish (Colombia) (https://www.transifex.com/oca/teams/23907/"
+"es_CO/)\n"
+"Language: es_CO\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=2; plural=(n != 1);\n"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_res_partner__claim_count
+#: model:ir.model.fields,field_description:crm_claim.field_res_users__claim_count
+msgid "# Claims"
+msgstr "# Reclamaciones"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__email
+msgid "# Emails"
+msgstr "# Emails"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__nbr_claims
+msgid "# of Claims"
+msgstr "# de Reclamaciones"
+
+#. module: crm_claim
+#: code:addons/crm_claim/models/crm_claim.py:198
+#, python-format
+msgid "%s (copy)"
+msgstr " 1%s (Copiar)"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Action Description..."
+msgstr "Descripción de Accion"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_needaction
+#, fuzzy
+msgid "Action Needed"
+msgstr "Tipo de Acción"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__type_action
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__type_action
+msgid "Action Type"
+msgstr "Tipo de Acción"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Actions"
+msgstr "Acciones"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__active
+msgid "Active"
+msgstr "Activo"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_ids
+#, fuzzy
+msgid "Activities"
+msgstr "Activo"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_state
+#, fuzzy
+msgid "Activity State"
+msgstr "Activo"
+
+#. module: crm_claim
+#: model:ir.ui.menu,name:crm_claim.menu_aftersale
+msgid "After Sale"
+msgstr "PosteVenta"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_attachment_count
+msgid "Attachment Count"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_crm_claim_report
+msgid "CRM Claim Report"
+msgstr "CRM Reporte de Reclamación"
+
+#. module: crm_claim
+#: model:ir.ui.menu,name:crm_claim.menu_crm_case_claim-act
+msgid "Categories"
+msgstr "Categorías"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__categ_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__categ_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Category"
+msgstr "Categoría"
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_crm_claim_category
+msgid "Category of claim"
+msgstr "Categoría de Reclamación"
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_res_partner__claim_ids
+#: model:ir.model.fields,field_description:crm_claim.field_res_users__claim_ids
+#: model:ir.ui.menu,name:crm_claim.menu_config_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Claim"
+msgstr "Reclamación"
+
+#. module: crm_claim
+#: model:ir.actions.act_window,name:crm_claim.crm_claim_categ_action
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_claim_category_form
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_claim_category_tree
+msgid "Claim Categories"
+msgstr "Categorías de Reclamación"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__date
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__claim_date
+msgid "Claim Date"
+msgstr "Fecha de Reclamación"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Claim Date by Month"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Claim Description"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Claim Month"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Claim Reporter"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_claim_stage_form
+msgid "Claim Stage"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.actions.act_window,name:crm_claim.crm_claim_stage_act
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_claim_stage_tree
+msgid "Claim Stages"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__name
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__subject
+msgid "Claim Subject"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_crm_claim_stage
+msgid "Claim stages"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Claim/Action Description"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.actions.act_window,name:crm_claim.crm_claim_category_claim0
+#: model:ir.ui.menu,name:crm_claim.menu_crm_case_claims
+#: model:ir.ui.menu,name:crm_claim.menu_report_crm_claim_tree
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_calendar_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_tree_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_claim_res_partner_info_form
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_graph
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_pivot
+msgid "Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.actions.act_window,name:crm_claim.action_report_crm_claim
+msgid "Claims Analysis"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_categ_action
+msgid "Click to create a claim category."
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_stage_act
+msgid "Click to setup a new stage in the processing of the claims."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__date_closed
+msgid "Close Date"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__date_closed
+msgid "Closed"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Closure"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__case_default
+msgid "Common to All Teams"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__company_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__company_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Company"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_res_partner
+msgid "Contact"
+msgstr ""
+
+#. module: crm_claim
+#: model:utm.campaign,name:crm_claim.claim_source1
+msgid "Corrective"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,type_action:0 selection:crm.claim.report,type_action:0
+msgid "Corrective Action"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__create_date
+msgid "Create Date"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_categ_action
+msgid ""
+"Create claim categories to better manage and classify your\n"
+"            claims. Some example of claims can be: preventive action,\n"
+"            corrective action."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__create_uid
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__create_uid
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__create_uid
+msgid "Created by"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__create_date
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__create_date
+msgid "Created on"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__create_date
+msgid "Creation Date"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Creation Month"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Date Closed"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Dates"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__date_deadline
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__date_deadline
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Deadline"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__delay_close
+msgid "Delay to close"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__description
+msgid "Description"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__email_from
+msgid "Destination email for email gateway."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__display_name
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__display_name
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__display_name
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__display_name
+msgid "Display Name"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__email_from
+msgid "Email"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Extended Filters..."
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.category,name:crm_claim.categ_claim1
+msgid "Factual Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Follow Up"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_follower_ids
+msgid "Followers"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_channel_ids
+msgid "Followers (Channels)"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_partner_ids
+msgid "Followers (Partners)"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Group By"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.action_report_crm_claim
+msgid ""
+"Have a general overview of all claims processed in the system by sorting "
+"them with specific criteria."
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,priority:0 selection:crm.claim.report,priority:0
+msgid "High"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__id
+msgid "ID"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_unread
+msgid "If checked new messages require your attention."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_needaction
+msgid "If checked, new messages require your attention."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_has_error
+msgid "If checked, some messages have a delivery error."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim_stage__case_default
+msgid ""
+"If you check this field, this stage will be proposed by default on each "
+"sales team. It will not assign this stage to existing teams."
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.stage,name:crm_claim.stage_claim5
+msgid "In Progress"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_is_follower
+msgid "Is Follower"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim____last_update
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category____last_update
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report____last_update
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage____last_update
+msgid "Last Modified on"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__write_uid
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__write_uid
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__write_uid
+msgid "Last Updated by"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__write_date
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__write_date
+msgid "Last Updated on"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim_stage__team_ids
+msgid ""
+"Link between stages and sales teams. When set, this limitate the current "
+"stage to the selected sales teams."
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,priority:0 selection:crm.claim.report,priority:0
+msgid "Low"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_main_attachment_id
+msgid "Main Attachment"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_has_error
+msgid "Message Delivery error"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_ids
+msgid "Messages"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Month of claim"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "My Company"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "My Sales Team(s)"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__name
+msgid "Name"
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.stage,name:crm_claim.stage_claim1
+msgid "New"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_date_deadline
+msgid "Next Activity Deadline"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_summary
+msgid "Next Activity Summary"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_type_id
+#, fuzzy
+msgid "Next Activity Type"
+msgstr "Tipo de Acción"
+
+#. module: crm_claim
+#: code:addons/crm_claim/models/crm_claim.py:215
+#, python-format
+msgid "No Subject"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,priority:0 selection:crm.claim.report,priority:0
+msgid "Normal"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_needaction_counter
+msgid "Number of Actions"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim_report__delay_close
+msgid "Number of Days to close the case"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_has_error_counter
+msgid "Number of error"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_needaction_counter
+msgid "Number of messages which requires an action"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_unread_counter
+msgid "Number of unread messages"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,activity_state:0
+msgid "Overdue"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__delay_expected
+msgid "Overpassed Deadline"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__partner_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__partner_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Partner"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__partner_phone
+msgid "Phone"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,activity_state:0
+msgid "Planned"
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.category,name:crm_claim.categ_claim3
+msgid "Policy Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:utm.campaign,name:crm_claim.claim_source2
+msgid "Preventive"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,type_action:0 selection:crm.claim.report,type_action:0
+msgid "Preventive Action"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__priority
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__priority
+msgid "Priority"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_category_claim0
+msgid ""
+"Record and track your customers' claims.\n"
+"                Claims may be linked to a sales order or a lot.\n"
+"                You can send emails with attachments and keep the full "
+"history for a claim (emails sent, intervention type and so on).\n"
+"                Claims may automatically be linked to an email address using "
+"the mail gateway module."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__model_ref_id
+msgid "Reference"
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.stage,name:crm_claim.stage_claim3
+msgid "Rejected"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__resolution
+msgid "Resolution"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Resolution Actions"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Responsibilities"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__user_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Responsible"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_user_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Responsible User"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__team_id
+msgid ""
+"Responsible sales team. Define Responsible user and Email account for mail "
+"gateway."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__cause
+msgid "Root Cause"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Root Causes"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__team_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__team_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Sales Team"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Salesperson"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Search"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Search Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__sequence
+msgid "Sequence"
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.stage,name:crm_claim.stage_claim2
+msgid "Settled"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__stage_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__stage_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Stage"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__name
+msgid "Stage Name"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.ui.menu,name:crm_claim.menu_claim_stage_view
+msgid "Stages"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__activity_state
+msgid ""
+"Status based on activities\n"
+"Overdue: Due date is already passed\n"
+"Today: Activity date is today\n"
+"Planned: Future activities."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__team_id
+msgid "Team"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__team_ids
+msgid "Teams"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__email_cc
+msgid ""
+"These email addresses will be added to the CC field of all inbound and "
+"outbound emails for this record before being sent. Separate multiple email "
+"addresses with a comma"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,activity_state:0
+msgid "Today"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__user_fault
+msgid "Trouble Responsible"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_tree_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Type"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Unassigned Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_unread
+msgid "Unread Messages"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_unread_counter
+msgid "Unread Messages Counter"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__write_date
+msgid "Update Date"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim_stage__sequence
+msgid "Used to order stages. Lower is better."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__user_id
+msgid "User"
+msgstr "Usuario"
+
+#. module: crm_claim
+#: model:crm.claim.category,name:crm_claim.categ_claim2
+msgid "Value Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__email_cc
+msgid "Watchers Emails"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__website_message_ids
+msgid "Website Messages"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__website_message_ids
+msgid "Website communication history"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.filters,name:crm_claim.filter_report_crm_claim_workload
+msgid "Workload"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_stage_act
+msgid ""
+"You can create claim stages to categorize the status of every\n"
+"            claim entered in the system. The stages define all the steps\n"
+"            required for the resolution of a claim."
+msgstr ""
diff --git a/crm_claim/i18n/gl.po b/crm_claim/i18n/gl.po
new file mode 100644
index 00000000000..455e39bb3da
--- /dev/null
+++ b/crm_claim/i18n/gl.po
@@ -0,0 +1,822 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# * crm_claim
+#
+# Translators:
+# Alberte Moço, 2018
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 11.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2017-12-16 03:19+0000\n"
+"PO-Revision-Date: 2017-12-16 03:19+0000\n"
+"Last-Translator: Alberte Moço, 2018\n"
+"Language-Team: Galician (https://www.transifex.com/oca/teams/23907/gl/)\n"
+"Language: gl\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=2; plural=(n != 1);\n"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_res_partner__claim_count
+#: model:ir.model.fields,field_description:crm_claim.field_res_users__claim_count
+msgid "# Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__email
+msgid "# Emails"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__nbr_claims
+msgid "# of Claims"
+msgstr ""
+
+#. module: crm_claim
+#: code:addons/crm_claim/models/crm_claim.py:198
+#, python-format
+msgid "%s (copy)"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Action Description..."
+msgstr "Descrición da acción..."
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_needaction
+#, fuzzy
+msgid "Action Needed"
+msgstr "Tipo de acción"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__type_action
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__type_action
+msgid "Action Type"
+msgstr "Tipo de acción"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Actions"
+msgstr "Accións"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__active
+msgid "Active"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_ids
+msgid "Activities"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_state
+msgid "Activity State"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.ui.menu,name:crm_claim.menu_aftersale
+msgid "After Sale"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_attachment_count
+msgid "Attachment Count"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_crm_claim_report
+msgid "CRM Claim Report"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.ui.menu,name:crm_claim.menu_crm_case_claim-act
+msgid "Categories"
+msgstr "Categorías"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__categ_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__categ_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Category"
+msgstr "Categoría"
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_crm_claim_category
+msgid "Category of claim"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_res_partner__claim_ids
+#: model:ir.model.fields,field_description:crm_claim.field_res_users__claim_ids
+#: model:ir.ui.menu,name:crm_claim.menu_config_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Claim"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.actions.act_window,name:crm_claim.crm_claim_categ_action
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_claim_category_form
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_claim_category_tree
+msgid "Claim Categories"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__date
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__claim_date
+msgid "Claim Date"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Claim Date by Month"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Claim Description"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Claim Month"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Claim Reporter"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_claim_stage_form
+msgid "Claim Stage"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.actions.act_window,name:crm_claim.crm_claim_stage_act
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_claim_stage_tree
+msgid "Claim Stages"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__name
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__subject
+msgid "Claim Subject"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_crm_claim_stage
+msgid "Claim stages"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Claim/Action Description"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.actions.act_window,name:crm_claim.crm_claim_category_claim0
+#: model:ir.ui.menu,name:crm_claim.menu_crm_case_claims
+#: model:ir.ui.menu,name:crm_claim.menu_report_crm_claim_tree
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_calendar_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_tree_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_claim_res_partner_info_form
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_graph
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_pivot
+msgid "Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.actions.act_window,name:crm_claim.action_report_crm_claim
+msgid "Claims Analysis"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_categ_action
+msgid "Click to create a claim category."
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_stage_act
+msgid "Click to setup a new stage in the processing of the claims."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__date_closed
+msgid "Close Date"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__date_closed
+msgid "Closed"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Closure"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__case_default
+msgid "Common to All Teams"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__company_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__company_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Company"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_res_partner
+msgid "Contact"
+msgstr ""
+
+#. module: crm_claim
+#: model:utm.campaign,name:crm_claim.claim_source1
+msgid "Corrective"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,type_action:0 selection:crm.claim.report,type_action:0
+msgid "Corrective Action"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__create_date
+msgid "Create Date"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_categ_action
+msgid ""
+"Create claim categories to better manage and classify your\n"
+"            claims. Some example of claims can be: preventive action,\n"
+"            corrective action."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__create_uid
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__create_uid
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__create_uid
+msgid "Created by"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__create_date
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__create_date
+msgid "Created on"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__create_date
+msgid "Creation Date"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Creation Month"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Date Closed"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Dates"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__date_deadline
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__date_deadline
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Deadline"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__delay_close
+msgid "Delay to close"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__description
+msgid "Description"
+msgstr "Descrición"
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__email_from
+msgid "Destination email for email gateway."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__display_name
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__display_name
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__display_name
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__display_name
+msgid "Display Name"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__email_from
+msgid "Email"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Extended Filters..."
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.category,name:crm_claim.categ_claim1
+msgid "Factual Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Follow Up"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_follower_ids
+msgid "Followers"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_channel_ids
+msgid "Followers (Channels)"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_partner_ids
+msgid "Followers (Partners)"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Group By"
+msgstr "Agrupar por"
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.action_report_crm_claim
+msgid ""
+"Have a general overview of all claims processed in the system by sorting "
+"them with specific criteria."
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,priority:0 selection:crm.claim.report,priority:0
+msgid "High"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__id
+msgid "ID"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_unread
+msgid "If checked new messages require your attention."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_needaction
+msgid "If checked, new messages require your attention."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_has_error
+msgid "If checked, some messages have a delivery error."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim_stage__case_default
+msgid ""
+"If you check this field, this stage will be proposed by default on each "
+"sales team. It will not assign this stage to existing teams."
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.stage,name:crm_claim.stage_claim5
+msgid "In Progress"
+msgstr "En progreso"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_is_follower
+msgid "Is Follower"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim____last_update
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category____last_update
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report____last_update
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage____last_update
+msgid "Last Modified on"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__write_uid
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__write_uid
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__write_uid
+msgid "Last Updated by"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__write_date
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__write_date
+msgid "Last Updated on"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim_stage__team_ids
+msgid ""
+"Link between stages and sales teams. When set, this limitate the current "
+"stage to the selected sales teams."
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,priority:0 selection:crm.claim.report,priority:0
+msgid "Low"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_main_attachment_id
+msgid "Main Attachment"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_has_error
+msgid "Message Delivery error"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_ids
+msgid "Messages"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Month of claim"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "My Company"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "My Sales Team(s)"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__name
+msgid "Name"
+msgstr "Nome"
+
+#. module: crm_claim
+#: model:crm.claim.stage,name:crm_claim.stage_claim1
+msgid "New"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_date_deadline
+#, fuzzy
+msgid "Next Activity Deadline"
+msgstr "Seguinte acción"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_summary
+msgid "Next Activity Summary"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_type_id
+#, fuzzy
+msgid "Next Activity Type"
+msgstr "Seguinte acción"
+
+#. module: crm_claim
+#: code:addons/crm_claim/models/crm_claim.py:215
+#, python-format
+msgid "No Subject"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,priority:0 selection:crm.claim.report,priority:0
+msgid "Normal"
+msgstr "Normal"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_needaction_counter
+#, fuzzy
+msgid "Number of Actions"
+msgstr "Seguinte acción"
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim_report__delay_close
+msgid "Number of Days to close the case"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_has_error_counter
+msgid "Number of error"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_needaction_counter
+msgid "Number of messages which requires an action"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_unread_counter
+msgid "Number of unread messages"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,activity_state:0
+msgid "Overdue"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__delay_expected
+msgid "Overpassed Deadline"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__partner_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__partner_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Partner"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__partner_phone
+msgid "Phone"
+msgstr "Teléfono"
+
+#. module: crm_claim
+#: selection:crm.claim,activity_state:0
+msgid "Planned"
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.category,name:crm_claim.categ_claim3
+msgid "Policy Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:utm.campaign,name:crm_claim.claim_source2
+msgid "Preventive"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,type_action:0 selection:crm.claim.report,type_action:0
+msgid "Preventive Action"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__priority
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__priority
+msgid "Priority"
+msgstr "Prioridade"
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_category_claim0
+msgid ""
+"Record and track your customers' claims.\n"
+"                Claims may be linked to a sales order or a lot.\n"
+"                You can send emails with attachments and keep the full "
+"history for a claim (emails sent, intervention type and so on).\n"
+"                Claims may automatically be linked to an email address using "
+"the mail gateway module."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__model_ref_id
+msgid "Reference"
+msgstr "Referencia"
+
+#. module: crm_claim
+#: model:crm.claim.stage,name:crm_claim.stage_claim3
+msgid "Rejected"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__resolution
+msgid "Resolution"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Resolution Actions"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Responsibilities"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__user_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Responsible"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_user_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Responsible User"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__team_id
+msgid ""
+"Responsible sales team. Define Responsible user and Email account for mail "
+"gateway."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__cause
+msgid "Root Cause"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Root Causes"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__team_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__team_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Sales Team"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Salesperson"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Search"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Search Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__sequence
+msgid "Sequence"
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.stage,name:crm_claim.stage_claim2
+msgid "Settled"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__stage_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__stage_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Stage"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__name
+msgid "Stage Name"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.ui.menu,name:crm_claim.menu_claim_stage_view
+msgid "Stages"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__activity_state
+msgid ""
+"Status based on activities\n"
+"Overdue: Due date is already passed\n"
+"Today: Activity date is today\n"
+"Planned: Future activities."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__team_id
+msgid "Team"
+msgstr "Equipo"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__team_ids
+msgid "Teams"
+msgstr "Equipos"
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__email_cc
+msgid ""
+"These email addresses will be added to the CC field of all inbound and "
+"outbound emails for this record before being sent. Separate multiple email "
+"addresses with a comma"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,activity_state:0
+msgid "Today"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__user_fault
+msgid "Trouble Responsible"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_tree_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Type"
+msgstr "Tipo"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Unassigned Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_unread
+msgid "Unread Messages"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_unread_counter
+msgid "Unread Messages Counter"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__write_date
+msgid "Update Date"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim_stage__sequence
+msgid "Used to order stages. Lower is better."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__user_id
+msgid "User"
+msgstr "Usuario"
+
+#. module: crm_claim
+#: model:crm.claim.category,name:crm_claim.categ_claim2
+msgid "Value Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__email_cc
+msgid "Watchers Emails"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__website_message_ids
+msgid "Website Messages"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__website_message_ids
+msgid "Website communication history"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.filters,name:crm_claim.filter_report_crm_claim_workload
+msgid "Workload"
+msgstr "Carga de traballo"
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_stage_act
+msgid ""
+"You can create claim stages to categorize the status of every\n"
+"            claim entered in the system. The stages define all the steps\n"
+"            required for the resolution of a claim."
+msgstr ""
diff --git a/crm_claim/i18n/hr.po b/crm_claim/i18n/hr.po
new file mode 100644
index 00000000000..77bb89199ef
--- /dev/null
+++ b/crm_claim/i18n/hr.po
@@ -0,0 +1,805 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+#	* crm_claim
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 13.0\n"
+"Report-Msgid-Bugs-To: \n"
+"PO-Revision-Date: 2019-11-20 18:35+0000\n"
+"Last-Translator: Bole <bole@dajmi5.com>\n"
+"Language-Team: none\n"
+"Language: hr\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=3; plural=n%10==1 && n%100!=11 ? 0 : n%10>=2 && n%10<="
+"4 && (n%100<10 || n%100>=20) ? 1 : 2;\n"
+"X-Generator: Weblate 3.8\n"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_res_partner__claim_count
+#: model:ir.model.fields,field_description:crm_claim.field_res_users__claim_count
+msgid "# Claims"
+msgstr "# Zahtjeva"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__email
+msgid "# Emails"
+msgstr "# Mailova"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__nbr_claims
+msgid "# of Claims"
+msgstr "# Zahtjeva"
+
+#. module: crm_claim
+#: code:addons/crm_claim/models/crm_claim.py:198
+#, python-format
+msgid "%s (copy)"
+msgstr "%s (kopija)"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Action Description..."
+msgstr "Opis aktivnosti..."
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_needaction
+msgid "Action Needed"
+msgstr "Potrebna radnja"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__type_action
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__type_action
+msgid "Action Type"
+msgstr "Vrsta radnje"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Actions"
+msgstr "Radnje"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__active
+msgid "Active"
+msgstr "Aktivan"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_ids
+msgid "Activities"
+msgstr "Aktivnosti"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_state
+msgid "Activity State"
+msgstr "Status aktivnosti"
+
+#. module: crm_claim
+#: model:ir.ui.menu,name:crm_claim.menu_aftersale
+msgid "After Sale"
+msgstr "Nakon prodaje"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_attachment_count
+msgid "Attachment Count"
+msgstr "Broj priloga"
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_crm_claim_report
+msgid "CRM Claim Report"
+msgstr "Izvještaj CRM potraživanja"
+
+#. module: crm_claim
+#: model:ir.ui.menu,name:crm_claim.menu_crm_case_claim-act
+msgid "Categories"
+msgstr "Kategorije"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__categ_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__categ_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Category"
+msgstr "Kategorija"
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_crm_claim_category
+msgid "Category of claim"
+msgstr "Kategorija potraživanja"
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_res_partner__claim_ids
+#: model:ir.model.fields,field_description:crm_claim.field_res_users__claim_ids
+#: model:ir.ui.menu,name:crm_claim.menu_config_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Claim"
+msgstr "Potraživanje"
+
+#. module: crm_claim
+#: model:ir.actions.act_window,name:crm_claim.crm_claim_categ_action
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_claim_category_form
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_claim_category_tree
+msgid "Claim Categories"
+msgstr "Kategorije potraživanja"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__date
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__claim_date
+msgid "Claim Date"
+msgstr "Datum potraživanja"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Claim Date by Month"
+msgstr "Datum potraživanja po mjesecima"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Claim Description"
+msgstr "Opis potraživanja"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Claim Month"
+msgstr "Mjesec potraživanja"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Claim Reporter"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_claim_stage_form
+msgid "Claim Stage"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.actions.act_window,name:crm_claim.crm_claim_stage_act
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_claim_stage_tree
+msgid "Claim Stages"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__name
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__subject
+msgid "Claim Subject"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_crm_claim_stage
+msgid "Claim stages"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Claim/Action Description"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.actions.act_window,name:crm_claim.crm_claim_category_claim0
+#: model:ir.ui.menu,name:crm_claim.menu_crm_case_claims
+#: model:ir.ui.menu,name:crm_claim.menu_report_crm_claim_tree
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_calendar_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_tree_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_claim_res_partner_info_form
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_graph
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_pivot
+msgid "Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.actions.act_window,name:crm_claim.action_report_crm_claim
+msgid "Claims Analysis"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_categ_action
+msgid "Click to create a claim category."
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_stage_act
+msgid "Click to setup a new stage in the processing of the claims."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__date_closed
+msgid "Close Date"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__date_closed
+msgid "Closed"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Closure"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__case_default
+msgid "Common to All Teams"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__company_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__company_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Company"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_res_partner
+msgid "Contact"
+msgstr ""
+
+#. module: crm_claim
+#: model:utm.campaign,name:crm_claim.claim_source1
+msgid "Corrective"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,type_action:0
+#: selection:crm.claim.report,type_action:0
+msgid "Corrective Action"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__create_date
+msgid "Create Date"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_categ_action
+msgid "Create claim categories to better manage and classify your\n"
+"            claims. Some example of claims can be: preventive action,\n"
+"            corrective action."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__create_uid
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__create_uid
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__create_uid
+msgid "Created by"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__create_date
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__create_date
+msgid "Created on"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__create_date
+msgid "Creation Date"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Creation Month"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Date Closed"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Dates"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__date_deadline
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__date_deadline
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Deadline"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__delay_close
+msgid "Delay to close"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__description
+msgid "Description"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__email_from
+msgid "Destination email for email gateway."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__display_name
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__display_name
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__display_name
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__display_name
+msgid "Display Name"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__email_from
+msgid "Email"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Extended Filters..."
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.category,name:crm_claim.categ_claim1
+msgid "Factual Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Follow Up"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_follower_ids
+msgid "Followers"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_channel_ids
+msgid "Followers (Channels)"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_partner_ids
+msgid "Followers (Partners)"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Group By"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.action_report_crm_claim
+msgid "Have a general overview of all claims processed in the system by sorting them with specific criteria."
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,priority:0
+#: selection:crm.claim.report,priority:0
+msgid "High"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__id
+msgid "ID"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_unread
+msgid "If checked new messages require your attention."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_needaction
+msgid "If checked, new messages require your attention."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_has_error
+msgid "If checked, some messages have a delivery error."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim_stage__case_default
+msgid "If you check this field, this stage will be proposed by default on each sales team. It will not assign this stage to existing teams."
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.stage,name:crm_claim.stage_claim5
+msgid "In Progress"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_is_follower
+msgid "Is Follower"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim____last_update
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category____last_update
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report____last_update
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage____last_update
+msgid "Last Modified on"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__write_uid
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__write_uid
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__write_uid
+msgid "Last Updated by"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__write_date
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__write_date
+msgid "Last Updated on"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim_stage__team_ids
+msgid "Link between stages and sales teams. When set, this limitate the current stage to the selected sales teams."
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,priority:0
+#: selection:crm.claim.report,priority:0
+msgid "Low"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_main_attachment_id
+msgid "Main Attachment"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_has_error
+msgid "Message Delivery error"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_ids
+msgid "Messages"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Month of claim"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "My Company"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "My Sales Team(s)"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__name
+msgid "Name"
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.stage,name:crm_claim.stage_claim1
+msgid "New"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_date_deadline
+msgid "Next Activity Deadline"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_summary
+msgid "Next Activity Summary"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_type_id
+msgid "Next Activity Type"
+msgstr ""
+
+#. module: crm_claim
+#: code:addons/crm_claim/models/crm_claim.py:215
+#, python-format
+msgid "No Subject"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,priority:0
+#: selection:crm.claim.report,priority:0
+msgid "Normal"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_needaction_counter
+msgid "Number of Actions"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim_report__delay_close
+msgid "Number of Days to close the case"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_has_error_counter
+msgid "Number of error"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_needaction_counter
+msgid "Number of messages which requires an action"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_unread_counter
+msgid "Number of unread messages"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,activity_state:0
+msgid "Overdue"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__delay_expected
+msgid "Overpassed Deadline"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__partner_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__partner_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Partner"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__partner_phone
+msgid "Phone"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,activity_state:0
+msgid "Planned"
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.category,name:crm_claim.categ_claim3
+msgid "Policy Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:utm.campaign,name:crm_claim.claim_source2
+msgid "Preventive"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,type_action:0
+#: selection:crm.claim.report,type_action:0
+msgid "Preventive Action"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__priority
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__priority
+msgid "Priority"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_category_claim0
+msgid "Record and track your customers' claims.\n"
+"                Claims may be linked to a sales order or a lot.\n"
+"                You can send emails with attachments and keep the full history for a claim (emails sent, intervention type and so on).\n"
+"                Claims may automatically be linked to an email address using the mail gateway module."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__model_ref_id
+msgid "Reference"
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.stage,name:crm_claim.stage_claim3
+msgid "Rejected"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__resolution
+msgid "Resolution"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Resolution Actions"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Responsibilities"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__user_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Responsible"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_user_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Responsible User"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__team_id
+msgid "Responsible sales team. Define Responsible user and Email account for mail gateway."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__cause
+msgid "Root Cause"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Root Causes"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__team_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__team_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Sales Team"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Salesperson"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Search"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Search Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__sequence
+msgid "Sequence"
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.stage,name:crm_claim.stage_claim2
+msgid "Settled"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__stage_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__stage_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Stage"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__name
+msgid "Stage Name"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.ui.menu,name:crm_claim.menu_claim_stage_view
+msgid "Stages"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__activity_state
+msgid "Status based on activities\n"
+"Overdue: Due date is already passed\n"
+"Today: Activity date is today\n"
+"Planned: Future activities."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__team_id
+msgid "Team"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__team_ids
+msgid "Teams"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__email_cc
+msgid "These email addresses will be added to the CC field of all inbound and outbound emails for this record before being sent. Separate multiple email addresses with a comma"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,activity_state:0
+msgid "Today"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__user_fault
+msgid "Trouble Responsible"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_tree_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Type"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Unassigned Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_unread
+msgid "Unread Messages"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_unread_counter
+msgid "Unread Messages Counter"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__write_date
+msgid "Update Date"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim_stage__sequence
+msgid "Used to order stages. Lower is better."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__user_id
+msgid "User"
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.category,name:crm_claim.categ_claim2
+msgid "Value Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__email_cc
+msgid "Watchers Emails"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__website_message_ids
+msgid "Website Messages"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__website_message_ids
+msgid "Website communication history"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.filters,name:crm_claim.filter_report_crm_claim_workload
+msgid "Workload"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_stage_act
+msgid "You can create claim stages to categorize the status of every\n"
+"            claim entered in the system. The stages define all the steps\n"
+"            required for the resolution of a claim."
+msgstr ""
diff --git a/crm_claim/i18n/pt_BR.po b/crm_claim/i18n/pt_BR.po
new file mode 100644
index 00000000000..c1bd11db1da
--- /dev/null
+++ b/crm_claim/i18n/pt_BR.po
@@ -0,0 +1,823 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# * crm_claim
+#
+# Translators:
+# falexandresilva <falexandresilva@gmail.com>, 2018
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 11.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2018-03-17 03:29+0000\n"
+"PO-Revision-Date: 2018-03-17 03:29+0000\n"
+"Last-Translator: falexandresilva <falexandresilva@gmail.com>, 2018\n"
+"Language-Team: Portuguese (Brazil) (https://www.transifex.com/oca/"
+"teams/23907/pt_BR/)\n"
+"Language: pt_BR\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=2; plural=(n > 1);\n"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_res_partner__claim_count
+#: model:ir.model.fields,field_description:crm_claim.field_res_users__claim_count
+msgid "# Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__email
+msgid "# Emails"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__nbr_claims
+msgid "# of Claims"
+msgstr ""
+
+#. module: crm_claim
+#: code:addons/crm_claim/models/crm_claim.py:198
+#, python-format
+msgid "%s (copy)"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Action Description..."
+msgstr "Descrição da ação"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_needaction
+#, fuzzy
+msgid "Action Needed"
+msgstr "Tipo de ação"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__type_action
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__type_action
+msgid "Action Type"
+msgstr "Tipo de ação"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Actions"
+msgstr "Ações"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__active
+msgid "Active"
+msgstr "Ativo"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_ids
+#, fuzzy
+msgid "Activities"
+msgstr "Ativo"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_state
+#, fuzzy
+msgid "Activity State"
+msgstr "Ativo"
+
+#. module: crm_claim
+#: model:ir.ui.menu,name:crm_claim.menu_aftersale
+msgid "After Sale"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_attachment_count
+msgid "Attachment Count"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_crm_claim_report
+msgid "CRM Claim Report"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.ui.menu,name:crm_claim.menu_crm_case_claim-act
+msgid "Categories"
+msgstr "Categorias"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__categ_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__categ_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Category"
+msgstr "Categoria"
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_crm_claim_category
+msgid "Category of claim"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_res_partner__claim_ids
+#: model:ir.model.fields,field_description:crm_claim.field_res_users__claim_ids
+#: model:ir.ui.menu,name:crm_claim.menu_config_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Claim"
+msgstr "Requisição"
+
+#. module: crm_claim
+#: model:ir.actions.act_window,name:crm_claim.crm_claim_categ_action
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_claim_category_form
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_claim_category_tree
+msgid "Claim Categories"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__date
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__claim_date
+msgid "Claim Date"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Claim Date by Month"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Claim Description"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Claim Month"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Claim Reporter"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_claim_stage_form
+msgid "Claim Stage"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.actions.act_window,name:crm_claim.crm_claim_stage_act
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_claim_stage_tree
+msgid "Claim Stages"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__name
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__subject
+msgid "Claim Subject"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_crm_claim_stage
+msgid "Claim stages"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Claim/Action Description"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.actions.act_window,name:crm_claim.crm_claim_category_claim0
+#: model:ir.ui.menu,name:crm_claim.menu_crm_case_claims
+#: model:ir.ui.menu,name:crm_claim.menu_report_crm_claim_tree
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_calendar_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_tree_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_claim_res_partner_info_form
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_graph
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_pivot
+msgid "Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.actions.act_window,name:crm_claim.action_report_crm_claim
+msgid "Claims Analysis"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_categ_action
+msgid "Click to create a claim category."
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_stage_act
+msgid "Click to setup a new stage in the processing of the claims."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__date_closed
+msgid "Close Date"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__date_closed
+msgid "Closed"
+msgstr "Fechado"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Closure"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__case_default
+msgid "Common to All Teams"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__company_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__company_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Company"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model,name:crm_claim.model_res_partner
+msgid "Contact"
+msgstr "Contato"
+
+#. module: crm_claim
+#: model:utm.campaign,name:crm_claim.claim_source1
+msgid "Corrective"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,type_action:0 selection:crm.claim.report,type_action:0
+msgid "Corrective Action"
+msgstr "Ação corretiva"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__create_date
+msgid "Create Date"
+msgstr "Data de criação"
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_categ_action
+msgid ""
+"Create claim categories to better manage and classify your\n"
+"            claims. Some example of claims can be: preventive action,\n"
+"            corrective action."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__create_uid
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__create_uid
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__create_uid
+msgid "Created by"
+msgstr "Criado por"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__create_date
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__create_date
+msgid "Created on"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__create_date
+msgid "Creation Date"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Creation Month"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Date Closed"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Dates"
+msgstr "Datas"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__date_deadline
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__date_deadline
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Deadline"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__delay_close
+msgid "Delay to close"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__description
+msgid "Description"
+msgstr "Descrição"
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__email_from
+msgid "Destination email for email gateway."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__display_name
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__display_name
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__display_name
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__display_name
+msgid "Display Name"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__email_from
+msgid "Email"
+msgstr "Email"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Extended Filters..."
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.category,name:crm_claim.categ_claim1
+msgid "Factual Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Follow Up"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_follower_ids
+msgid "Followers"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_channel_ids
+msgid "Followers (Channels)"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_partner_ids
+msgid "Followers (Partners)"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Group By"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.action_report_crm_claim
+msgid ""
+"Have a general overview of all claims processed in the system by sorting "
+"them with specific criteria."
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,priority:0 selection:crm.claim.report,priority:0
+msgid "High"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__id
+msgid "ID"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_unread
+msgid "If checked new messages require your attention."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_needaction
+msgid "If checked, new messages require your attention."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_has_error
+msgid "If checked, some messages have a delivery error."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim_stage__case_default
+msgid ""
+"If you check this field, this stage will be proposed by default on each "
+"sales team. It will not assign this stage to existing teams."
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.stage,name:crm_claim.stage_claim5
+msgid "In Progress"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_is_follower
+msgid "Is Follower"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim____last_update
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category____last_update
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report____last_update
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage____last_update
+msgid "Last Modified on"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__write_uid
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__write_uid
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__write_uid
+msgid "Last Updated by"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__write_date
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__write_date
+msgid "Last Updated on"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim_stage__team_ids
+msgid ""
+"Link between stages and sales teams. When set, this limitate the current "
+"stage to the selected sales teams."
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,priority:0 selection:crm.claim.report,priority:0
+msgid "Low"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_main_attachment_id
+msgid "Main Attachment"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_has_error
+msgid "Message Delivery error"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_ids
+msgid "Messages"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Month of claim"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "My Company"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "My Sales Team(s)"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__name
+msgid "Name"
+msgstr "Nome"
+
+#. module: crm_claim
+#: model:crm.claim.stage,name:crm_claim.stage_claim1
+msgid "New"
+msgstr "Nova"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_date_deadline
+msgid "Next Activity Deadline"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_summary
+msgid "Next Activity Summary"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_type_id
+#, fuzzy
+msgid "Next Activity Type"
+msgstr "Tipo de ação"
+
+#. module: crm_claim
+#: code:addons/crm_claim/models/crm_claim.py:215
+#, python-format
+msgid "No Subject"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,priority:0 selection:crm.claim.report,priority:0
+msgid "Normal"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_needaction_counter
+msgid "Number of Actions"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim_report__delay_close
+msgid "Number of Days to close the case"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_has_error_counter
+msgid "Number of error"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_needaction_counter
+msgid "Number of messages which requires an action"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__message_unread_counter
+msgid "Number of unread messages"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,activity_state:0
+msgid "Overdue"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__delay_expected
+msgid "Overpassed Deadline"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__partner_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__partner_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Partner"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__partner_phone
+msgid "Phone"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,activity_state:0
+msgid "Planned"
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.category,name:crm_claim.categ_claim3
+msgid "Policy Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:utm.campaign,name:crm_claim.claim_source2
+msgid "Preventive"
+msgstr "Preventiva"
+
+#. module: crm_claim
+#: selection:crm.claim,type_action:0 selection:crm.claim.report,type_action:0
+msgid "Preventive Action"
+msgstr "Ação preventiva"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__priority
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__priority
+msgid "Priority"
+msgstr "Prioridade"
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_category_claim0
+msgid ""
+"Record and track your customers' claims.\n"
+"                Claims may be linked to a sales order or a lot.\n"
+"                You can send emails with attachments and keep the full "
+"history for a claim (emails sent, intervention type and so on).\n"
+"                Claims may automatically be linked to an email address using "
+"the mail gateway module."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__model_ref_id
+msgid "Reference"
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.stage,name:crm_claim.stage_claim3
+msgid "Rejected"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__resolution
+msgid "Resolution"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Resolution Actions"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Responsibilities"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__user_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Responsible"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__activity_user_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Responsible User"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__team_id
+msgid ""
+"Responsible sales team. Define Responsible user and Email account for mail "
+"gateway."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__cause
+msgid "Root Cause"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_form_view
+msgid "Root Causes"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__team_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_category__team_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Sales Team"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Salesperson"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Search"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Search Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__sequence
+msgid "Sequence"
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.stage,name:crm_claim.stage_claim2
+msgid "Settled"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__stage_id
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__stage_id
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_report_crm_claim_filter
+msgid "Stage"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__name
+msgid "Stage Name"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.ui.menu,name:crm_claim.menu_claim_stage_view
+msgid "Stages"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__activity_state
+msgid ""
+"Status based on activities\n"
+"Overdue: Due date is already passed\n"
+"Today: Activity date is today\n"
+"Planned: Future activities."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__team_id
+msgid "Team"
+msgstr "Equipe"
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_stage__team_ids
+msgid "Teams"
+msgstr "Equipes"
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__email_cc
+msgid ""
+"These email addresses will be added to the CC field of all inbound and "
+"outbound emails for this record before being sent. Separate multiple email "
+"addresses with a comma"
+msgstr ""
+
+#. module: crm_claim
+#: selection:crm.claim,activity_state:0
+msgid "Today"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__user_fault
+msgid "Trouble Responsible"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.crm_case_claims_tree_view
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Type"
+msgstr "Tipo"
+
+#. module: crm_claim
+#: model_terms:ir.ui.view,arch_db:crm_claim.view_crm_case_claims_filter
+msgid "Unassigned Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_unread
+msgid "Unread Messages"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__message_unread_counter
+msgid "Unread Messages Counter"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__write_date
+msgid "Update Date"
+msgstr "Data de atualização"
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim_stage__sequence
+msgid "Used to order stages. Lower is better."
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim_report__user_id
+msgid "User"
+msgstr ""
+
+#. module: crm_claim
+#: model:crm.claim.category,name:crm_claim.categ_claim2
+msgid "Value Claims"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__email_cc
+msgid "Watchers Emails"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,field_description:crm_claim.field_crm_claim__website_message_ids
+msgid "Website Messages"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.model.fields,help:crm_claim.field_crm_claim__website_message_ids
+msgid "Website communication history"
+msgstr ""
+
+#. module: crm_claim
+#: model:ir.filters,name:crm_claim.filter_report_crm_claim_workload
+msgid "Workload"
+msgstr ""
+
+#. module: crm_claim
+#: model_terms:ir.actions.act_window,help:crm_claim.crm_claim_stage_act
+msgid ""
+"You can create claim stages to categorize the status of every\n"
+"            claim entered in the system. The stages define all the steps\n"
+"            required for the resolution of a claim."
+msgstr ""
diff --git a/crm_claim/models/__init__.py b/crm_claim/models/__init__.py
new file mode 100644
index 00000000000..44f147882c9
--- /dev/null
+++ b/crm_claim/models/__init__.py
@@ -0,0 +1,6 @@
+# License LGPL-3.0 or later (http://www.gnu.org/licenses/lgpl).
+
+from . import crm_claim
+from . import crm_claim_category
+from . import crm_claim_stage
+from . import res_partner
diff --git a/crm_claim/models/crm_claim.py b/crm_claim/models/crm_claim.py
new file mode 100644
index 00000000000..5f9d4ba0a7f
--- /dev/null
+++ b/crm_claim/models/crm_claim.py
@@ -0,0 +1,183 @@
+# Copyright 2015-2017 Odoo S.A.
+# Copyright 2017 Tecnativa - Vicent Cubells
+# License LGPL-3.0 or later (http://www.gnu.org/licenses/lgpl).
+
+from odoo import _, api, fields, models
+from odoo.tools import html2plaintext
+
+APPLICABLE_MODELS = [
+    "account.invoice",
+    "event.registration",
+    "hr.applicant",
+    "res.partner",
+    "product.product",
+    "purchase.order",
+    "purchase.order.line",
+    "sale.order",
+    "sale.order.line",
+]
+
+
+class CrmClaim(models.Model):
+    _name = "crm.claim"
+    _description = "Claim"
+    _order = "priority,date desc"
+    _inherit = ["mail.thread", "mail.activity.mixin"]
+
+    @api.model
+    def _get_default_stage_id(self):
+        """ Gives default stage_id """
+        team_id = self.env["crm.team"]._get_default_team_id()
+        return self.stage_find(team_id.id, [("sequence", "=", "1")])
+
+    @api.model
+    def _get_default_team(self):
+        return self.env["crm.team"]._get_default_team_id()
+
+    @api.model
+    def _selection_model(self):
+        return [
+            (x, _(self.env[x]._description)) for x in APPLICABLE_MODELS if x in self.env
+        ]
+
+    name = fields.Char(string="Claim Subject", required=True)
+    active = fields.Boolean(default=True)
+    description = fields.Text()
+    resolution = fields.Text()
+    create_date = fields.Datetime(string="Creation Date", readonly=True)
+    write_date = fields.Datetime(string="Update Date", readonly=True)
+    date_deadline = fields.Date(string="Deadline")
+    date_closed = fields.Datetime(string="Closed", readonly=True)
+    date = fields.Datetime(string="Claim Date", index=True, default=fields.Datetime.now)
+    model_ref_id = fields.Reference(
+        selection="_selection_model", string="Model Reference"
+    )
+    categ_id = fields.Many2one(comodel_name="crm.claim.category", string="Category")
+    priority = fields.Selection(
+        selection=[("0", "Low"), ("1", "Normal"), ("2", "High")], default="1"
+    )
+    type_action = fields.Selection(
+        selection=[
+            ("correction", "Corrective Action"),
+            ("prevention", "Preventive Action"),
+        ],
+        string="Action Type",
+    )
+    user_id = fields.Many2one(
+        comodel_name="res.users",
+        string="Responsible",
+        track_visibility="always",
+        default=lambda self: self.env.user,
+    )
+    user_fault = fields.Char(string="Trouble Responsible")
+    team_id = fields.Many2one(
+        comodel_name="crm.team",
+        string="Sales Team",
+        index=True,
+        default=_get_default_team,
+        help="Responsible sales team. Define Responsible user and Email "
+        "account for mail gateway.",
+    )
+    company_id = fields.Many2one(
+        comodel_name="res.company",
+        string="Company",
+        default=lambda self: self.env.company,
+    )
+    partner_id = fields.Many2one(comodel_name="res.partner", string="Partner")
+    email_cc = fields.Text(
+        string="Watchers Emails",
+        help="These email addresses will be added to the CC field of all "
+        "inbound and outbound emails for this record before being sent. "
+        "Separate multiple email addresses with a comma",
+    )
+    email_from = fields.Char(
+        string="Email", help="Destination email for email gateway."
+    )
+    partner_phone = fields.Char(string="Phone")
+    stage_id = fields.Many2one(
+        comodel_name="crm.claim.stage",
+        string="Stage",
+        track_visibility="onchange",
+        default=_get_default_stage_id,
+        domain="['|', ('team_ids', '=', team_id), ('case_default', '=', True)]",
+    )
+    cause = fields.Text(string="Root Cause")
+
+    def stage_find(self, team_id, domain=None, order="sequence"):
+        """ Override of the base.stage method
+            Parameter of the stage search taken from the lead:
+            - team_id: if set, stages must belong to this team or
+              be a default case
+        """
+        if domain is None:  # pragma: no cover
+            domain = []
+        # collect all team_ids
+        team_ids = []
+        if team_id:
+            team_ids.append(team_id)
+        team_ids.extend(self.mapped("team_id").ids)
+        search_domain = []
+        if team_ids:
+            search_domain += ["|"] * len(team_ids)
+            for team_id in team_ids:
+                search_domain.append(("team_ids", "=", team_id))
+        search_domain.append(("case_default", "=", True))
+        # AND with the domain in parameter
+        search_domain += list(domain)
+        # perform search, return the first found
+        return (
+            self.env["crm.claim.stage"].search(search_domain, order=order, limit=1).id
+        )
+
+    @api.onchange("partner_id")
+    def onchange_partner_id(self):
+        """This function returns value of partner address based on partner
+           :param email: ignored
+        """
+        if self.partner_id:
+            self.email_from = self.partner_id.email
+            self.partner_phone = self.partner_id.phone
+
+    @api.onchange("categ_id")
+    def onchange_categ_id(self):
+        if self.stage_id:
+            self.team_id = self.categ_id.team_id
+
+    @api.model
+    def create(self, values):
+        ctx = self.env.context.copy()
+        if values.get("team_id") and not ctx.get("default_team_id"):
+            ctx["default_team_id"] = values.get("team_id")
+        return super(CrmClaim, self.with_context(context=ctx)).create(values)
+
+    def copy(self, default=None):
+        default = dict(
+            default or {},
+            stage_id=self._get_default_stage_id(),
+            name=_("%s (copy)") % self.name,
+        )
+        return super(CrmClaim, self).copy(default)
+
+    # -------------------------------------------------------
+    # Mail gateway
+    # -------------------------------------------------------
+    @api.model
+    def message_new(self, msg, custom_values=None):
+        """ Overrides mail_thread message_new that is called by the mailgateway
+            through message_process.
+            This override updates the document according to the email.
+        """
+        if custom_values is None:
+            custom_values = {}
+        desc = html2plaintext(msg.get("body")) if msg.get("body") else ""
+        defaults = {
+            "name": msg.get("subject") or _("No Subject"),
+            "description": desc,
+            "email_from": msg.get("from"),
+            "email_cc": msg.get("cc"),
+            "partner_id": msg.get("author_id", False),
+        }
+        if msg.get("priority"):
+            defaults["priority"] = msg.get("priority")
+        defaults.update(custom_values)
+        return super(CrmClaim, self).message_new(msg, custom_values=defaults)
diff --git a/crm_claim/models/crm_claim_category.py b/crm_claim/models/crm_claim_category.py
new file mode 100644
index 00000000000..b308225e3c6
--- /dev/null
+++ b/crm_claim/models/crm_claim_category.py
@@ -0,0 +1,13 @@
+# Copyright 2015-2017 Odoo S.A.
+# Copyright 2017 Tecnativa - Vicent Cubells
+# License LGPL-3.0 or later (http://www.gnu.org/licenses/lgpl).
+
+from odoo import fields, models
+
+
+class CrmClaimCategory(models.Model):
+    _name = "crm.claim.category"
+    _description = "Category of claim"
+
+    name = fields.Char(string="Name", required=True, translate=True)
+    team_id = fields.Many2one(comodel_name="crm.team", string="Sales Team")
diff --git a/crm_claim/models/crm_claim_stage.py b/crm_claim/models/crm_claim_stage.py
new file mode 100644
index 00000000000..2a2bbccd985
--- /dev/null
+++ b/crm_claim/models/crm_claim_stage.py
@@ -0,0 +1,35 @@
+# Copyright 2015-2017 Odoo S.A.
+# Copyright 2017 Tecnativa - Vicent Cubells
+# License LGPL-3.0 or later (http://www.gnu.org/licenses/lgpl).
+
+from odoo import fields, models
+
+
+class CrmClaimStage(models.Model):
+    """ Model for claim stages. This models the main stages of a claim
+        management flow. Main CRM objects (leads, opportunities, project
+        issues, ...) will now use only stages, instead of state and stages.
+        Stages are for example used to display the kanban view of records.
+    """
+
+    _name = "crm.claim.stage"
+    _description = "Claim stages"
+    _order = "sequence"
+
+    name = fields.Char(string="Stage Name", required=True, translate=True)
+    sequence = fields.Integer(default=1, help="Used to order stages. Lower is better.")
+    team_ids = fields.Many2many(
+        comodel_name="crm.team",
+        relation="crm_team_claim_stage_rel",
+        column1="stage_id",
+        column2="team_id",
+        string="Teams",
+        help="Link between stages and sales teams. When set, this limitate "
+        "the current stage to the selected sales teams.",
+    )
+    case_default = fields.Boolean(
+        string="Common to All Teams",
+        help="If you check this field, this stage will be proposed by default "
+        "on each sales team. It will not assign this stage to existing "
+        "teams.",
+    )
diff --git a/crm_claim/models/res_partner.py b/crm_claim/models/res_partner.py
new file mode 100644
index 00000000000..bfabd6ee8b6
--- /dev/null
+++ b/crm_claim/models/res_partner.py
@@ -0,0 +1,24 @@
+# Copyright 2015-2017 Odoo S.A.
+# Copyright 2017 Tecnativa - Vicent Cubells
+# License LGPL-3.0 or later (http://www.gnu.org/licenses/lgpl).
+
+from odoo import api, fields, models
+
+
+class ResPartner(models.Model):
+    _inherit = "res.partner"
+
+    claim_count = fields.Integer(string="# Claims", compute="_compute_claim_count")
+    claim_ids = fields.One2many(comodel_name="crm.claim", inverse_name="partner_id")
+
+    @api.depends("claim_ids", "child_ids", "child_ids.claim_ids")
+    def _compute_claim_count(self):
+        partners = self | self.mapped("child_ids")
+        partner_data = self.env["crm.claim"].read_group(
+            [("partner_id", "in", partners.ids)], ["partner_id"], ["partner_id"]
+        )
+        mapped_data = {m["partner_id"][0]: m["partner_id_count"] for m in partner_data}
+        for partner in self:
+            partner.claim_count = mapped_data.get(partner.id, 0)
+            for child in partner.child_ids:
+                partner.claim_count += mapped_data.get(child.id, 0)
diff --git a/crm_claim/readme/CONFIGURE.rst b/crm_claim/readme/CONFIGURE.rst
new file mode 100644
index 00000000000..90c4588f449
--- /dev/null
+++ b/crm_claim/readme/CONFIGURE.rst
@@ -0,0 +1,6 @@
+To configure this module, you need to:
+
+* Go to new menu **CRM > Configuration > Claim > Categories** and create as
+  many categories as you need.
+* Go to new menú **CRM > Configuration > Claim > Stages** and create stages for
+  claims.
diff --git a/crm_claim/readme/CONTRIBUTORS.rst b/crm_claim/readme/CONTRIBUTORS.rst
new file mode 100644
index 00000000000..7e512e02487
--- /dev/null
+++ b/crm_claim/readme/CONTRIBUTORS.rst
@@ -0,0 +1,8 @@
+* Odoo S.A.
+* Vicent Cubells <vicent.cubells@tecnativa.com>
+* Bhavesh Odedra <bodedra@ursainfosystems.com>
+* Cristina Martin R. <cristina.martin@tecnativa.com>
+
+* `Guadaltech <https://www.guadaltech.es>`_:
+
+  * Fernando La Chica <fernando.lachica@guadaltech.es>
diff --git a/crm_claim/readme/DESCRIPTION.rst b/crm_claim/readme/DESCRIPTION.rst
new file mode 100644
index 00000000000..fcb7a452d57
--- /dev/null
+++ b/crm_claim/readme/DESCRIPTION.rst
@@ -0,0 +1,5 @@
+This application allows you to track your customers/vendors claims and
+grievances.
+
+It is fully integrated with the email gateway so that you can create
+automatically new claims based on incoming emails.
diff --git a/crm_claim/readme/HISTORY.rst b/crm_claim/readme/HISTORY.rst
new file mode 100644
index 00000000000..abfd35581a9
--- /dev/null
+++ b/crm_claim/readme/HISTORY.rst
@@ -0,0 +1,3 @@
+**This module is a backport from Odoo SA and as such, it is not included in the
+OCA CLA. That means we do not have a copy of the copyright on it like all
+other OCA modules.**
diff --git a/crm_claim/readme/USAGE.rst b/crm_claim/readme/USAGE.rst
new file mode 100644
index 00000000000..1016d424739
--- /dev/null
+++ b/crm_claim/readme/USAGE.rst
@@ -0,0 +1,2 @@
+* Go to new menu **CRM > After Sale > Services > Claims** and create a new
+  claim.
diff --git a/crm_claim/report/__init__.py b/crm_claim/report/__init__.py
new file mode 100644
index 00000000000..b040ea83565
--- /dev/null
+++ b/crm_claim/report/__init__.py
@@ -0,0 +1,4 @@
+# Copyright 2015-2017 Odoo S.A.
+# License LGPL-3.0 or later (http://www.gnu.org/licenses/lgpl).
+
+from . import crm_claim_report
diff --git a/crm_claim/report/crm_claim_report.py b/crm_claim/report/crm_claim_report.py
new file mode 100644
index 00000000000..bd1fd32996e
--- /dev/null
+++ b/crm_claim/report/crm_claim_report.py
@@ -0,0 +1,134 @@
+# Copyright 2015-2017 Odoo S.A.
+# Copyright 2017 Tecnativa - Vicent Cubells
+# Copyright 2018 Tecnativa - Cristina Martin R.
+# License LGPL-3.0 or later (http://www.gnu.org/licenses/lgpl).
+
+from psycopg2.extensions import AsIs
+
+from odoo import fields, models, tools
+
+
+class CrmClaimReport(models.Model):
+    """ CRM Claim Report"""
+
+    _name = "crm.claim.report"
+    _auto = False
+    _description = "CRM Claim Report"
+
+    user_id = fields.Many2one(comodel_name="res.users", string="User", readonly=True)
+    team_id = fields.Many2one(comodel_name="crm.team", string="Team", readonly=True)
+    nbr_claims = fields.Integer(string="# of Claims", readonly=True)
+    company_id = fields.Many2one(
+        comodel_name="res.company", string="Company", readonly=True
+    )
+    create_date = fields.Datetime(readonly=True, index=True)
+    claim_date = fields.Datetime(string="Claim Date", readonly=True)
+    delay_close = fields.Float(
+        string="Delay to close",
+        digits=(16, 2),
+        readonly=True,
+        group_operator="avg",
+        help="Number of Days to close the case",
+    )
+    stage_id = fields.Many2one(
+        comodel_name="crm.claim.stage",
+        string="Stage",
+        readonly=True,
+        domain="[('team_ids','=',team_id)]",
+    )
+    categ_id = fields.Many2one(
+        comodel_name="crm.claim.category", string="Category", readonly=True
+    )
+    partner_id = fields.Many2one(
+        comodel_name="res.partner", string="Partner", readonly=True
+    )
+    priority = fields.Selection(
+        selection=[("0", "Low"), ("1", "Normal"), ("2", "High")], string="Priority"
+    )
+    type_action = fields.Selection(
+        selection=[
+            ("correction", "Corrective Action"),
+            ("prevention", "Preventive Action"),
+        ],
+        string="Action Type",
+    )
+    date_closed = fields.Datetime(string="Close Date", readonly=True, index=True)
+    date_deadline = fields.Date(string="Deadline", readonly=True, index=True)
+    delay_expected = fields.Float(
+        string="Overpassed Deadline",
+        digits=(16, 2),
+        readonly=True,
+        group_operator="avg",
+    )
+    email = fields.Integer(string="# Emails", readonly=True)
+    subject = fields.Char(string="Claim Subject", readonly=True)
+
+    def _select(self):
+        select_str = """
+            SELECT
+            min(c.id) AS id,
+            c.date AS claim_date,
+            c.date_closed AS date_closed,
+            c.date_deadline AS date_deadline,
+            c.user_id,
+            c.stage_id,
+            c.team_id,
+            c.partner_id,
+            c.company_id,
+            c.categ_id,
+            c.name AS subject,
+            count(*) AS nbr_claims,
+            c.priority AS priority,
+            c.type_action AS type_action,
+            c.create_date AS create_date,
+            avg(extract(
+                'epoch' FROM (
+                    c.date_closed-c.create_date)))/(3600*24)
+                    AS delay_close,
+            (
+                SELECT count(id)
+                FROM mail_message
+                WHERE model='crm.claim'
+                AND res_id=c.id) AS email,
+            extract(
+                'epoch' FROM (
+                    c.date_deadline - c.date_closed))/(3600*24)
+                    AS delay_expected
+        """
+        return select_str
+
+    def _from(self):
+        from_str = """
+            crm_claim c
+        """
+        return from_str
+
+    def _group_by(self):
+        group_by_str = """
+            GROUP BY c.date, c.user_id, c.team_id, c.stage_id, c.categ_id,
+                c.partner_id, c.company_id, c.create_date, c.priority,
+                c.type_action, c.date_deadline, c.date_closed, c.id
+        """
+        return group_by_str
+
+    def init(self):
+        """ Display Number of cases And Team Name
+        @param cr: the current row, from the database cursor,
+         """
+
+        tools.drop_view_if_exists(self.env.cr, self._table)
+        self.env.cr.execute(
+            """
+            CREATE OR REPLACE VIEW %s AS (
+                %s
+                from
+                %s
+                %s)
+            """,
+            (
+                AsIs(self._table),
+                AsIs(self._select()),
+                AsIs(self._from()),
+                AsIs(self._group_by()),
+            ),
+        )
diff --git a/crm_claim/report/crm_claim_report_view.xml b/crm_claim/report/crm_claim_report_view.xml
new file mode 100644
index 00000000000..0ad3901d445
--- /dev/null
+++ b/crm_claim/report/crm_claim_report_view.xml
@@ -0,0 +1,133 @@
+<?xml version="1.0" encoding="utf-8" ?>
+<odoo>
+    <record id="view_report_crm_claim_pivot" model="ir.ui.view">
+        <field name="name">crm.claim.report.pivot</field>
+        <field name="model">crm.claim.report</field>
+        <field name="arch" type="xml">
+            <pivot string="Claims" disable_linking="True">
+                <field name="stage_id" type="row" />
+                <field name="team_id" type="col" />
+                <field name="nbr_claims" type="measure" />
+            </pivot>
+        </field>
+    </record>
+    <record id="view_report_crm_claim_graph" model="ir.ui.view">
+        <field name="name">crm.claim.report.graph</field>
+        <field name="model">crm.claim.report</field>
+        <field name="arch" type="xml">
+            <graph string="Claims">
+                <field name="stage_id" />
+                <field name="team_id" />
+                <field name="nbr_claims" type="measure" />
+            </graph>
+        </field>
+    </record>
+    <record id="filter_report_crm_claim_workload" model="ir.filters">
+        <field name="name">Workload</field>
+        <field name="model_id">crm.claim.report</field>
+        <field name="user_id" eval="False" />
+        <field
+            name="context"
+        >{'group_by': ['subject'], 'measures': ['email', 'delay_close']}</field>
+    </record>
+    <record id="view_report_crm_claim_filter" model="ir.ui.view">
+        <field name="name">crm.claim.report.select</field>
+        <field name="model">crm.claim.report</field>
+        <field name="arch" type="xml">
+            <search string="Search">
+                <filter
+                    string="My Sales Team(s)"
+                    name="My Sales Team(s)"
+                    context="{'invisible_team': False}"
+                    domain="[('team_id.user_id','=',uid)]"
+                    help="My Sales Team(s)"
+                />
+                <separator />
+                <filter
+                    string="My Company"
+                    name="My Company"
+                    domain="[('company_id.user_ids','=',uid)]"
+                    help="My Company"
+                    groups="base.group_multi_company"
+                />
+                <separator />
+                <field name="company_id" groups="base.group_multi_company" />
+                <field name="user_id" string="Salesperson" />
+                <field
+                    name="team_id"
+                    string="Sales Team"
+                    context="{'invisible_team': False}"
+                />
+                <group expand="0" string="Extended Filters...">
+                    <field
+                        name="partner_id"
+                        filter_domain="[('partner_id','child_of',self)]"
+                    />
+                    <field name="stage_id" domain="[('team_ids', '=', 'team_id')]" />
+                    <field name="categ_id" />
+                    <field name="priority" />
+                    <field name="type_action" />
+                    <field name="create_date" />
+                    <field name="date_closed" />
+                    <field name="date_deadline" />
+                </group>
+                <group expand="1" string="Group By">
+                    <filter
+                        string="Salesperson"
+                        name="Salesperson"
+                        context="{'group_by':'user_id'}"
+                    />
+                    <filter
+                        string="Partner"
+                        name="partner"
+                        context="{'group_by':'partner_id'}"
+                    />
+                    <filter
+                        string="Stage"
+                        name="Stage"
+                        context="{'group_by':'stage_id'}"
+                    />
+                    <filter
+                        string="Category"
+                        name="Category"
+                        context="{'group_by':'categ_id'}"
+                    />
+                    <filter
+                        string="Company"
+                        name="Company"
+                        context="{'group_by':'company_id'}"
+                        groups="base.group_multi_company"
+                    />
+                    <separator />
+                    <filter
+                        string="Creation Month"
+                        name="Creation Month"
+                        context="{'group_by':'claim_date:month'}"
+                        help="Month of claim"
+                    />
+                </group>
+            </search>
+        </field>
+    </record>
+    <record id="action_report_crm_claim" model="ir.actions.act_window">
+        <field name="name">Claims Analysis</field>
+        <field name="res_model">crm.claim.report</field>
+        <field name="view_mode">pivot,graph</field>
+        <field
+            name="context"
+        >{"search_default_year":1,"search_default_User":1,"search_default_This Month":1,'group_by_no_leaf':1,'group_by':[]}</field>
+        <field name="search_view_id" ref="view_report_crm_claim_filter" />
+        <field name="view_id" />
+        <!-- force empty -->
+        <field
+            name="help"
+        >Have a general overview of all claims processed in the system by sorting them with specific criteria.</field>
+    </record>
+    <menuitem
+        name="Claims"
+        id="menu_report_crm_claim_tree"
+        action="action_report_crm_claim"
+        parent="crm.crm_menu_report"
+        sequence="15"
+    />
+</odoo>
diff --git a/crm_claim/security/crm_claim_security.xml b/crm_claim/security/crm_claim_security.xml
new file mode 100644
index 00000000000..d27accdaa5d
--- /dev/null
+++ b/crm_claim/security/crm_claim_security.xml
@@ -0,0 +1,11 @@
+<?xml version="1.0" encoding="utf-8" ?>
+<odoo>
+    <record id="crm_claim_comp_rule" model="ir.rule">
+        <field name="name">Claim multi-company</field>
+        <field name="model_id" ref="model_crm_claim" />
+        <field name="global" eval="True" />
+        <field
+            name="domain_force"
+        >['|', ('company_id', '=', False), ('company_id', 'in', company_ids)]</field>
+    </record>
+</odoo>
diff --git a/crm_claim/security/ir.model.access.csv b/crm_claim/security/ir.model.access.csv
new file mode 100644
index 00000000000..f2adae87ccc
--- /dev/null
+++ b/crm_claim/security/ir.model.access.csv
@@ -0,0 +1,9 @@
+id,name,model_id:id,group_id:id,perm_read,perm_write,perm_create,perm_unlink
+access_crm_claim_manager,crm.claim.manager,model_crm_claim,sales_team.group_sale_manager,1,1,1,1
+access_crm_claim_user,crm.claim.user,model_crm_claim,sales_team.group_sale_salesman,1,1,1,0
+access_crm_claim_stage_user,crm.claim.stage.user,model_crm_claim_stage,sales_team.group_sale_salesman,1,1,1,1
+access_crm_claim_report_manager,crm.claim.report.manager,model_crm_claim_report,sales_team.group_sale_manager,1,1,1,1
+access_crm_claim_partner_manager,crm.claim.partner.manager,model_crm_claim,base.group_partner_manager,1,0,0,0
+access_crm_claim_category,crm_claim_category,model_crm_claim_category,base.group_user,1,0,0,0
+access_crm_claim_category_salesman,crm_claim_category salesman,model_crm_claim_category,sales_team.group_sale_salesman,1,1,1,0
+access_crm_claim_category_manager,crm_claim_category manager,model_crm_claim_category,sales_team.group_sale_manager,1,1,1,1
diff --git a/crm_claim/static/description/icon.png b/crm_claim/static/description/icon.png
new file mode 100644
index 00000000000..3a0328b516c
Binary files /dev/null and b/crm_claim/static/description/icon.png differ
diff --git a/crm_claim/static/description/index.html b/crm_claim/static/description/index.html
new file mode 100644
index 00000000000..4a7eb48f1cd
--- /dev/null
+++ b/crm_claim/static/description/index.html
@@ -0,0 +1,452 @@
+<?xml version="1.0" encoding="utf-8" ?>
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
+<head>
+<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
+<meta name="generator" content="Docutils 0.15.1: http://docutils.sourceforge.net/" />
+<title>Claims Management</title>
+<style type="text/css">
+
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+<body>
+<div class="document" id="claims-management">
+<h1 class="title">Claims Management</h1>
+
+<!-- !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+!! This file is generated by oca-gen-addon-readme !!
+!! changes will be overwritten.                   !!
+!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! -->
+<p><a class="reference external" href="https://odoo-community.org/page/development-status"><img alt="Beta" src="https://img.shields.io/badge/maturity-Beta-yellow.png" /></a> <a class="reference external" href="http://www.gnu.org/licenses/agpl-3.0-standalone.html"><img alt="License: AGPL-3" src="https://img.shields.io/badge/licence-AGPL--3-blue.png" /></a> <a class="reference external" href="https://github.com/OCA/crm/tree/13.0/crm_claim"><img alt="OCA/crm" src="https://img.shields.io/badge/github-OCA%2Fcrm-lightgray.png?logo=github" /></a> <a class="reference external" href="https://translation.odoo-community.org/projects/crm-13-0/crm-13-0-crm_claim"><img alt="Translate me on Weblate" src="https://img.shields.io/badge/weblate-Translate%20me-F47D42.png" /></a> <a class="reference external" href="https://runbot.odoo-community.org/runbot/111/13.0"><img alt="Try me on Runbot" src="https://img.shields.io/badge/runbot-Try%20me-875A7B.png" /></a></p>
+<p>This application allows you to track your customers/vendors claims and
+grievances.</p>
+<p>It is fully integrated with the email gateway so that you can create
+automatically new claims based on incoming emails.</p>
+<p><strong>Table of contents</strong></p>
+<div class="contents local topic" id="contents">
+<ul class="simple">
+<li><a class="reference internal" href="#configuration" id="id1">Configuration</a></li>
+<li><a class="reference internal" href="#usage" id="id2">Usage</a></li>
+<li><a class="reference internal" href="#changelog" id="id3">Changelog</a></li>
+<li><a class="reference internal" href="#bug-tracker" id="id4">Bug Tracker</a></li>
+<li><a class="reference internal" href="#credits" id="id5">Credits</a><ul>
+<li><a class="reference internal" href="#authors" id="id6">Authors</a></li>
+<li><a class="reference internal" href="#contributors" id="id7">Contributors</a></li>
+<li><a class="reference internal" href="#maintainers" id="id8">Maintainers</a></li>
+</ul>
+</li>
+</ul>
+</div>
+<div class="section" id="configuration">
+<h1><a class="toc-backref" href="#id1">Configuration</a></h1>
+<p>To configure this module, you need to:</p>
+<ul class="simple">
+<li>Go to new menu <strong>CRM &gt; Configuration &gt; Claim &gt; Categories</strong> and create as
+many categories as you need.</li>
+<li>Go to new menú <strong>CRM &gt; Configuration &gt; Claim &gt; Stages</strong> and create stages for
+claims.</li>
+</ul>
+</div>
+<div class="section" id="usage">
+<h1><a class="toc-backref" href="#id2">Usage</a></h1>
+<ul class="simple">
+<li>Go to new menu <strong>CRM &gt; After Sale &gt; Services &gt; Claims</strong> and create a new
+claim.</li>
+</ul>
+</div>
+<div class="section" id="changelog">
+<h1><a class="toc-backref" href="#id3">Changelog</a></h1>
+<p><strong>This module is a backport from Odoo SA and as such, it is not included in the
+OCA CLA. That means we do not have a copy of the copyright on it like all
+other OCA modules.</strong></p>
+</div>
+<div class="section" id="bug-tracker">
+<h1><a class="toc-backref" href="#id4">Bug Tracker</a></h1>
+<p>Bugs are tracked on <a class="reference external" href="https://github.com/OCA/crm/issues">GitHub Issues</a>.
+In case of trouble, please check there if your issue has already been reported.
+If you spotted it first, help us smashing it by providing a detailed and welcomed
+<a class="reference external" href="https://github.com/OCA/crm/issues/new?body=module:%20crm_claim%0Aversion:%2013.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**">feedback</a>.</p>
+<p>Do not contact contributors directly about support or help with technical issues.</p>
+</div>
+<div class="section" id="credits">
+<h1><a class="toc-backref" href="#id5">Credits</a></h1>
+<div class="section" id="authors">
+<h2><a class="toc-backref" href="#id6">Authors</a></h2>
+<ul class="simple">
+<li>Odoo S.A.</li>
+<li>Tecnativa</li>
+</ul>
+</div>
+<div class="section" id="contributors">
+<h2><a class="toc-backref" href="#id7">Contributors</a></h2>
+<ul class="simple">
+<li>Odoo S.A.</li>
+<li>Vicent Cubells &lt;<a class="reference external" href="mailto:vicent.cubells&#64;tecnativa.com">vicent.cubells&#64;tecnativa.com</a>&gt;</li>
+<li>Bhavesh Odedra &lt;<a class="reference external" href="mailto:bodedra&#64;ursainfosystems.com">bodedra&#64;ursainfosystems.com</a>&gt;</li>
+<li>Cristina Martin R. &lt;<a class="reference external" href="mailto:cristina.martin&#64;tecnativa.com">cristina.martin&#64;tecnativa.com</a>&gt;</li>
+</ul>
+</div>
+<div class="section" id="maintainers">
+<h2><a class="toc-backref" href="#id8">Maintainers</a></h2>
+<p>This module is maintained by the OCA.</p>
+<a class="reference external image-reference" href="https://odoo-community.org"><img alt="Odoo Community Association" src="https://odoo-community.org/logo.png" /></a>
+<p>OCA, or the Odoo Community Association, is a nonprofit organization whose
+mission is to support the collaborative development of Odoo features and
+promote its widespread use.</p>
+<p>This module is part of the <a class="reference external" href="https://github.com/OCA/crm/tree/13.0/crm_claim">OCA/crm</a> project on GitHub.</p>
+<p>You are welcome to contribute. To learn how please visit <a class="reference external" href="https://odoo-community.org/page/Contribute">https://odoo-community.org/page/Contribute</a>.</p>
+</div>
+</div>
+</div>
+</body>
+</html>
diff --git a/crm_claim/tests/__init__.py b/crm_claim/tests/__init__.py
new file mode 100644
index 00000000000..7dac65730e7
--- /dev/null
+++ b/crm_claim/tests/__init__.py
@@ -0,0 +1,4 @@
+# Copyright 2017 Tecnativa - Vicent Cubells
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+
+from . import test_crm_claim
diff --git a/crm_claim/tests/test_crm_claim.py b/crm_claim/tests/test_crm_claim.py
new file mode 100644
index 00000000000..e0bd13cd11c
--- /dev/null
+++ b/crm_claim/tests/test_crm_claim.py
@@ -0,0 +1,44 @@
+# Copyright 2017 Tecnativa - Vicent Cubells
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl.html).
+
+from odoo.tests import common
+
+
+class TestCrmClaim(common.SavepointCase):
+    @classmethod
+    def setUpClass(cls):
+        super(TestCrmClaim, cls).setUpClass()
+
+        Claims = cls.env["crm.claim"].with_context(mail_create_nosubscribe=True)
+        cls.claim = Claims.create(
+            {
+                "name": "Test Claim",
+                "team_id": cls.env.ref("sales_team.salesteam_website_sales").id,
+            }
+        )
+        cls.partner = cls.env["res.partner"].create(
+            {
+                "name": "Partner Claim",
+                "email": "partner.claim@example.com",
+                "phone": "1234567890",
+            }
+        )
+        cls.claim_categ = cls.env.ref("crm_claim.categ_claim1")
+        cls.sales_team = cls.claim_categ.team_id
+
+    def test_crm_claim(self):
+        self.assertNotEqual(self.claim.team_id, self.sales_team)
+        self.assertTrue(self.claim.stage_id.id)
+        self.claim.partner_id = self.partner
+        self.claim.onchange_partner_id()
+        self.assertEqual(self.claim.email_from, self.partner.email)
+        self.assertEqual(self.claim.partner_phone, self.partner.phone)
+        self.assertEqual(self.partner.claim_count, 1)
+        self.claim.categ_id = self.claim_categ
+        self.claim.onchange_categ_id()
+        self.assertEqual(self.claim.team_id, self.sales_team)
+        new_claim = self.claim.copy()
+        self.assertEqual(new_claim.stage_id.id, 1)
+        self.assertIn("copy", new_claim.name)
+        self.assertTrue(new_claim.stage_id.id)
+        self.assertEqual(self.partner.claim_count, 2)
diff --git a/crm_claim/views/crm_claim_category_views.xml b/crm_claim/views/crm_claim_category_views.xml
new file mode 100644
index 00000000000..a23cbc0bd50
--- /dev/null
+++ b/crm_claim/views/crm_claim_category_views.xml
@@ -0,0 +1,54 @@
+<?xml version="1.0" ?>
+<odoo>
+    <menuitem
+        id="menu_config_claim"
+        name="Claim"
+        groups="base.group_no_one"
+        parent="crm.crm_menu_config"
+        sequence="55"
+    />
+    <record id="crm_claim_category_form" model="ir.ui.view">
+        <field name="name">crm.claim.category.form</field>
+        <field name="model">crm.claim.category</field>
+        <field name="arch" type="xml">
+            <form string="Claim Categories">
+                <group>
+                    <field name="name" />
+                    <field name="team_id" />
+                </group>
+            </form>
+        </field>
+    </record>
+    <record id="crm_claim_category_tree" model="ir.ui.view">
+        <field name="name">crm.claim.category.tree</field>
+        <field name="model">crm.claim.category</field>
+        <field name="arch" type="xml">
+            <tree string="Claim Categories">
+                <field name="name" />
+                <field name="team_id" />
+            </tree>
+        </field>
+    </record>
+    <record id="crm_claim_categ_action" model="ir.actions.act_window">
+        <field name="name">Claim Categories</field>
+        <field name="res_model">crm.claim.category</field>
+        <field name="view_id" ref="crm_claim_category_tree" />
+        <field name="help" type="html">
+            <p class="oe_view_nocontent_create">
+                Click to create a claim category.
+            </p>
+            <p>
+            Create claim categories to better manage and classify your
+            claims. Some example of claims can be: preventive action,
+            corrective action.
+        </p>
+        </field>
+    </record>
+    <menuitem
+        action="crm_claim_categ_action"
+        name="Categories"
+        id="menu_crm_case_claim-act"
+        parent="menu_config_claim"
+        groups="base.group_no_one"
+    />
+</odoo>
diff --git a/crm_claim/views/crm_claim_menu.xml b/crm_claim/views/crm_claim_menu.xml
new file mode 100644
index 00000000000..a34fa986c6c
--- /dev/null
+++ b/crm_claim/views/crm_claim_menu.xml
@@ -0,0 +1,17 @@
+<?xml version="1.0" ?>
+<odoo>
+    <menuitem
+        id="menu_aftersale"
+        name="After Sale"
+        groups="sales_team.group_sale_salesman"
+        parent="crm.crm_menu_root"
+        sequence="5"
+    />
+    <menuitem
+        name="Claims"
+        id="menu_crm_case_claims"
+        parent="menu_aftersale"
+        action="crm_claim_category_claim0"
+        sequence="1"
+    />
+</odoo>
diff --git a/crm_claim/views/crm_claim_stage_views.xml b/crm_claim/views/crm_claim_stage_views.xml
new file mode 100644
index 00000000000..2d0a473fd3e
--- /dev/null
+++ b/crm_claim/views/crm_claim_stage_views.xml
@@ -0,0 +1,51 @@
+<?xml version="1.0" ?>
+<odoo>
+    <record id="crm_claim_stage_tree" model="ir.ui.view">
+        <field name="name">crm.claim.stage.tree</field>
+        <field name="model">crm.claim.stage</field>
+        <field name="arch" type="xml">
+            <tree string="Claim Stages">
+                <field name="sequence" widget="handle" />
+                <field name="name" />
+            </tree>
+        </field>
+    </record>
+    <record id="crm_claim_stage_form" model="ir.ui.view">
+        <field name="name">crm.claim.stage.form</field>
+        <field name="model">crm.claim.stage</field>
+        <field name="arch" type="xml">
+            <form string="Claim Stage">
+                <group col="4">
+                    <field name="name" />
+                    <field name="case_default" />
+                    <field name="sequence" />
+                </group>
+                <group>
+                    <field name="team_ids" />
+                </group>
+            </form>
+        </field>
+    </record>
+    <record id="crm_claim_stage_act" model="ir.actions.act_window">
+        <field name="name">Claim Stages</field>
+        <field name="res_model">crm.claim.stage</field>
+        <field name="view_id" ref="crm_claim_stage_tree" />
+        <field name="help" type="html">
+            <p class="oe_view_nocontent_create">
+                Click to setup a new stage in the processing of the claims.
+            </p>
+            <p>
+            You can create claim stages to categorize the status of every
+            claim entered in the system. The stages define all the steps
+            required for the resolution of a claim.
+        </p>
+        </field>
+    </record>
+    <menuitem
+        id="menu_claim_stage_view"
+        name="Stages"
+        action="crm_claim_stage_act"
+        parent="menu_config_claim"
+        sequence="20"
+    />
+</odoo>
diff --git a/crm_claim/views/crm_claim_views.xml b/crm_claim/views/crm_claim_views.xml
new file mode 100644
index 00000000000..6a564d23a4f
--- /dev/null
+++ b/crm_claim/views/crm_claim_views.xml
@@ -0,0 +1,235 @@
+<?xml version="1.0" ?>
+<odoo>
+    <record model="ir.ui.view" id="crm_case_claims_tree_view">
+        <field name="name">CRM - Claims Tree</field>
+        <field name="model">crm.claim</field>
+        <field name="arch" type="xml">
+            <tree string="Claims">
+                <field name="name" />
+                <field name="partner_id" />
+                <field name="user_id" />
+                <field name="date" />
+                <field name="stage_id" />
+                <field name="activity_date_deadline" />
+                <field name="activity_summary" />
+                <field name="categ_id" string="Type" />
+                <field name="date_deadline" invisible="1" />
+                <field name="date_closed" invisible="1" />
+                <field name="company_id" groups="base.group_multi_company" />
+            </tree>
+        </field>
+    </record>
+    <record model="ir.ui.view" id="crm_case_claims_form_view">
+        <field name="name">CRM - Claims Form</field>
+        <field name="model">crm.claim</field>
+        <field name="arch" type="xml">
+            <form string="Claim">
+                <header>
+                    <field name="stage_id" widget="statusbar" clickable="True" />
+                </header>
+                <sheet string="Claims">
+                    <group>
+                        <field name="name" />
+                        <field name="date" />
+                        <field name="company_id" groups="base.group_multi_company" />
+                    </group>
+                    <group colspan="4" col="4" groups="base.group_user">
+                        <field name="priority" widget="priority" />
+                        <field name="date_deadline" />
+                    </group>
+                    <group colspan="4" col="4">
+                        <notebook>
+                            <page string="Claim Description">
+                                <group colspan="2" col="2" groups="base.group_user">
+                                    <separator colspan="2" string="Claim Reporter" />
+                                    <field name="partner_id" string="Partner" />
+                                    <field name="partner_phone" />
+                                    <field name="email_from" widget="email" />
+                                </group>
+                                <group colspan="2" col="2" groups="base.group_user">
+                                    <separator colspan="2" string="Responsibilities" />
+                                    <field
+                                        name="user_id"
+                                        context="{'default_groups_ref': ['base.group_user', 'base.group_partner_manager', 'base.group_sale_salesman_all_leads']}"
+                                    />
+                                    <field name="user_fault" />
+                                    <field
+                                        name="categ_id"
+                                        options="{'no_create': True, 'no_open': True}"
+                                    />
+                                    <field name="team_id" />
+                                    <field name="model_ref_id" widget="reference" />
+                                </group>
+                                <separator
+                                    colspan="4"
+                                    string="Claim/Action Description"
+                                    groups="base.group_user"
+                                />
+                                <field name="description" colspan="4" nolabel="1" />
+                            </page>
+                            <page string="Follow Up" groups="base.group_user">
+                                <group colspan="2" col="2">
+                                    <separator colspan="2" string="Actions" />
+                                    <field name="activity_date_deadline" />
+                                    <field name="activity_summary" />
+                                </group>
+                                <group colspan="2" col="2" groups="base.group_no_one">
+                                    <separator colspan="2" string="Dates" />
+                                    <field name="create_date" />
+                                    <field name="date_closed" invisible="1" />
+                                    <field name="write_date" />
+                                </group>
+                                <group colspan="2" col="2">
+                                    <separator colspan="2" string="Root Causes" />
+                                    <field name="cause" colspan="2" nolabel="1" />
+                                </group>
+                                <group colspan="2" col="2">
+                                    <separator
+                                        colspan="2"
+                                        string="Resolution Actions"
+                                    />
+                                    <field name="type_action" />
+                                    <field
+                                        name="resolution"
+                                        colspan="2"
+                                        nolabel="1"
+                                        placeholder="Action Description..."
+                                    />
+                                </group>
+                            </page>
+                        </notebook>
+                    </group>
+                </sheet>
+                <div class="oe_chatter">
+                    <field name="message_follower_ids" widget="mail_followers" />
+                    <field name="activity_ids" widget="mail_activity" />
+                    <field
+                        name="message_ids"
+                        widget="mail_thread"
+                        options="{'post_refresh': 'recipients'}"
+                    />
+                </div>
+            </form>
+        </field>
+    </record>
+    <record model="ir.ui.view" id="crm_case_claims_calendar_view">
+        <field name="name">Claims Actions</field>
+        <field name="model">crm.claim</field>
+        <field name="priority" eval="2" />
+        <field name="arch" type="xml">
+            <calendar
+                string="Claims"
+                date_start="activity_date_deadline"
+                color="user_id"
+            >
+                <field name="name" />
+            </calendar>
+        </field>
+    </record>
+    <record id="view_crm_case_claims_filter" model="ir.ui.view">
+        <field name="name">CRM - Claims Search</field>
+        <field name="model">crm.claim</field>
+        <field name="arch" type="xml">
+            <search string="Search Claims">
+                <field name="name" string="Claims" />
+                <separator />
+                <filter
+                    string="Unassigned Claims"
+                    name="Unassigned Claims"
+                    domain="[('user_id','=', False)]"
+                    help="Unassigned Claims"
+                />
+                <field
+                    name="partner_id"
+                    filter_domain="[('partner_id','child_of',self)]"
+                />
+                <field name="user_id" />
+                <group expand="0" name="claims" string="Group By">
+                    <filter
+                        string="Partner"
+                        name="partner"
+                        domain="[]"
+                        help="Partner"
+                        context="{'group_by':'partner_id'}"
+                    />
+                    <filter
+                        string="Responsible"
+                        name="responsible"
+                        domain="[]"
+                        help="Responsible User"
+                        context="{'group_by':'user_id'}"
+                    />
+                    <filter
+                        string="Stage"
+                        name="stage"
+                        domain="[]"
+                        context="{'group_by':'stage_id'}"
+                    />
+                    <filter
+                        string="Type"
+                        name="type"
+                        domain="[]"
+                        context="{'group_by':'categ_id'}"
+                    />
+                    <filter
+                        string="Claim Month"
+                        name="claim_month"
+                        domain="[]"
+                        help="Claim Date by Month"
+                        context="{'group_by':'date'}"
+                    />
+                    <filter
+                        string="Deadline"
+                        name="deadline"
+                        domain="[]"
+                        context="{'group_by':'date_deadline'}"
+                    />
+                    <filter
+                        string="Closure"
+                        name="closure"
+                        domain="[]"
+                        help="Date Closed"
+                        context="{'group_by':'date_closed'}"
+                        groups="base.group_no_one"
+                        invisible="1"
+                    />
+                </group>
+            </search>
+        </field>
+    </record>
+    <record model="ir.actions.act_window" id="crm_claim_category_claim0">
+        <field name="name">Claims</field>
+        <field name="res_model">crm.claim</field>
+        <field name="view_mode">tree,calendar,form</field>
+        <field name="view_id" ref="crm_case_claims_tree_view" />
+        <field name="context">
+        {"search_default_user_id":uid, "stage_type": 'claim'}</field>
+        <field name="search_view_id" ref="crm_claim.view_crm_case_claims_filter" />
+        <field name="help" type="html">
+            <p class="oe_view_nocontent_create">
+                Record and track your customers' claims.
+                Claims may be linked to a sales order or a lot.
+                You can send emails with attachments and keep the full history for a claim (emails sent, intervention type and so on).
+                Claims may automatically be linked to an email address using the mail gateway module.
+            </p>
+        </field>
+    </record>
+    <record model="ir.actions.act_window.view" id="action_crm_tag_tree_claim0">
+        <field name="sequence" eval="1" />
+        <field name="view_mode">tree</field>
+        <field name="view_id" ref="crm_case_claims_tree_view" />
+        <field name="act_window_id" ref="crm_claim_category_claim0" />
+    </record>
+    <record model="ir.actions.act_window.view" id="action_crm_tag_calendar_claim0">
+        <field name="sequence" eval="2" />
+        <field name="view_mode">calendar</field>
+        <field name="view_id" ref="crm_case_claims_calendar_view" />
+        <field name="act_window_id" ref="crm_claim_category_claim0" />
+    </record>
+    <record model="ir.actions.act_window.view" id="action_crm_tag_form_claim0">
+        <field name="sequence" eval="3" />
+        <field name="view_mode">form</field>
+        <field name="view_id" ref="crm_case_claims_form_view" />
+        <field name="act_window_id" ref="crm_claim_category_claim0" />
+    </record>
+</odoo>
diff --git a/crm_claim/views/res_partner_views.xml b/crm_claim/views/res_partner_views.xml
new file mode 100644
index 00000000000..cf0dff00a27
--- /dev/null
+++ b/crm_claim/views/res_partner_views.xml
@@ -0,0 +1,27 @@
+<?xml version="1.0" ?>
+<odoo>
+    <record id="view_claim_res_partner_info_form" model="ir.ui.view">
+        <field name="name">res.partner.claim.info.form</field>
+        <field name="model">res.partner</field>
+        <field name="inherit_id" ref="base.view_partner_form" />
+        <field
+            name="groups_id"
+            eval="[(4, ref('sales_team.group_sale_salesman')), (4, ref('base.group_partner_manager'))]"
+        />
+        <field name="priority" eval="50" />
+        <field name="arch" type="xml">
+            <div name="button_box" position="inside">
+                <button
+                    class="oe_stat_button"
+                    type="action"
+                    context="{'search_default_partner_id': active_id, 'default_partner_id': active_id}"
+                    name="%(crm_claim_category_claim0)d"
+                    icon="fa-comments"
+                    groups="sales_team.group_sale_salesman"
+                >
+                    <field string="Claims" name="claim_count" widget="statinfo" />
+                </button>
+            </div>
+        </field>
+    </record>
+</odoo>
diff --git a/setup/crm_claim/odoo/addons/crm_claim b/setup/crm_claim/odoo/addons/crm_claim
new file mode 120000
index 00000000000..44ebe4edba4
--- /dev/null
+++ b/setup/crm_claim/odoo/addons/crm_claim
@@ -0,0 +1 @@
+../../../../crm_claim
\ No newline at end of file
diff --git a/setup/crm_claim/setup.py b/setup/crm_claim/setup.py
new file mode 100644
index 00000000000..28c57bb6403
--- /dev/null
+++ b/setup/crm_claim/setup.py
@@ -0,0 +1,6 @@
+import setuptools
+
+setuptools.setup(
+    setup_requires=['setuptools-odoo'],
+    odoo_addon=True,
+)