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Dongle-E, timeouts "ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT" #24113

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medisinmannen opened this issue Sep 26, 2024 · 0 comments
Open

Dongle-E, timeouts "ERROR_EXCEEDED_MAXIMUM_ACK_TIMEOUT_COUNT" #24113

medisinmannen opened this issue Sep 26, 2024 · 0 comments
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problem Something isn't working

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@medisinmannen
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What happened?

Sonoff E dongle had random timeouts after ember was introduced by Z2M. I updated the firmware and have had trouble since.
Also tried reinstalling Z2M and building a new network - not working.

Tried all 7.4.x.x versions of firmware, but not working.

extracts from config:
serial:
port: /dev/ttyACM0
adapter: ember
frontend:
port: 8099
ota:
disable_automatic_update_check: true
ikea_ota_use_test_url: false

two logs attached:

  • it does not start working
  • It works for a about an hour before crash (no changes made in this time)

Sometimes I notice that the USB port/device is not found by home assistant (hardware/show all).
Starting to think that my dongle is busted.

Runs of extension cord, 1,5m from PI4/router plugged into usb 2.0.
ZHA is not installed.

What did you expect to happen?

Nothing, general updates

How to reproduce it (minimal and precise)

I dont know how others may reproduce. For me its a matter of waiting 1-36 hours

Zigbee2MQTT version

1.40.1

Adapter firmware version

ncp-uart-hw-v7.4.4.0-zbdonglee-115200

Adapter

Sonoff Dongle-E

Setup

Add-on, pi4

Debug log

log.log
log.log

See logs

@medisinmannen medisinmannen added the problem Something isn't working label Sep 26, 2024
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