Switch Bticino / Legrand K4003C/L4003C/N4003C/NT4003C

[CodeForLove83]

Hi,

unfortunately the device cannot successfully pair with z2m. A few of them complete with success but many others, with the same firmware version, does not complete. z2m completes interview and configuration but then the light on the device is red and after a few seconds become unresponsive and is not possibile to refresh interview/configuration or publish any Zigbee message.

Pairing with Legrand Gateway and Deconz complete with success and the devices can operate without any issue.

I guess fixing Legrand pairing with this device will fix also other issues, that I have and read in other posts, related to Legrand devices (e.g., shutter).

Digging into the problem I noticed there's an issue in handling attribute 0xf000 during pairing, but even with the fix this is not a solution (link).

@Koenkk can you help me here?
Attached you can find Wireshark pcaps of deconz (success) e and z2m (failure).
Archive.zip
If you need I can sniff traffic with Legrand gateway.

Thanks for your precious support.

[Koenkk]

What the network key for the Deconz sniff?

[CodeForLove83]

What the network key for the Deconz sniff?

45:60:60:af:e5:86:d3:d0:ab:26:2e:ae:f2:bf:2c:e8

[Koenkk]

For some reason, with Deconz it does the read to a Legrand device, with z2m it doesn't do the read at all:

Does it help when only permitting join on a Legrand device when joining it to z2m?

[CodeForLove83]

It doesn't work.
The only thing I haven't tried yet is resetting the coordinator and the network, basically starting from scratch. Not sure it makes any sense.
Do you have any suggestion?

[Koenkk]

Could you check if the issue also happens with z2m 1.34.0? (Koenkk/zigbee2mqtt#22734 (comment))

[CodeForLove83]

Hi @Koenkk, I need to google to find an easy way to downgrade without backup. If you already have the solution, please share :D Conversely, I need to install and configure z2m without HA to test it.

[Koenkk]

I think it would be the easiest to setup z2m on a laptop, follow e.g. https://www.zigbee2mqtt.io/guide/installation/01_linux.html

[CodeForLove83]

Could you check if the issue also happens with z2m 1.34.0? (Koenkk/zigbee2mqtt#22734 (comment))

Hi @Koenkk, unfortunately it doesn't work :( same as latest version. It unpairs right after successful configuration.

Any idea?
Next week I'll try sniffing pairing with legrand gateway.

[Koenkk]

@CodeForLove83 no clue yet, lets see if there is anything in the gateway sniffs

[CodeForLove83]

@CodeForLove83 no clue yet, lets see if there is anything in the gateway sniffs

Hi @Koenkk , attached you can find the fresh sniffing from Legrand Gateway and device.
legrand-garage-pairing-OK-onoff.pcapng.zip

I edited this post to add a pcap of the pairing with Z2M of another device but same model.
fail-foto-z2m-latest.pcapng.zip

At first glance it seems no verify and confirm key are exchanged during z2m pairing process.

Hopefully you can fix it. Just let me know if you need anything else.
I can't wait to get your response.

Thanks

[Koenkk]

• What is the network key of the gateway sniff?
• With the deconz pair I also do not see the the confirm key message
• What Conbee stick are you using?
• I noticed that another Zigbee network (seems the Legrand one?) is communicating on the same channel (e.g. message 566 from fail-foto-z2m-latest.pcapng.zip. Did you already try with a different channel?

[CodeForLove83]

Hi @Koenkk

• e4:a6:98:2e:47:28:bd:e7:d5:db:92:97:d5:61:2d:3f
• Yes, I did notice that.
• Conbee3, latest firmware update
• I haven't tried yet with a different channel - but I've tried to turn the Legrand Gateway off.

Other Legrand devices (~70 devices) are pairing without any issue.
I'm start wondering if there's any Conbee3 firmware issue ...
I ordered in the meantime a Sonoff ZBDongle-E (V2 model, EFR32MG21), it should be delivered by this Friday.

Let me know if you notice anything in the Legrand sniff.
Thanks a lot

[Koenkk]

Other Legrand devices (~70 devices) are pairing without any issue.

So you managed to pair 70 devices except one to your Conbee III?

[CodeForLove83]

Well, mostly are pairing fine, others need to do some tricks (mentioned in other posts).

In general pairing Legrand devices is harder with z2m than Deconz.

Nevertheless I really do like z2m and it'd be great to spot the issues and fixing them all to fully support Legrand devices.

I'm obviously open to contribute actively with z2m.

Have you found anything interesting within the Legrand Gateway sniffing?

[Trexano99]

Today I got the same problem adding a K4003C switch to z2m but maybe i have found a workaround.
Reading the Bitcino documentation, I have found that the devices goes in pairing mode after booting them (so turning down the ac and then after a minute getting it up).
So maybe you can also try my step:

1. Press the reset button until the switch light flash red
2. Turn off the alimentation of the switch (from the electric panel) for a minute
3. Set z2m in pairing mode and turn on the switch alimentation
4. The switch should pair and not disconnect

I hope this work also for you! Let me know.

[CodeForLove83]

Hi, I've already test it out and it doesn't work. Which dongle are you using?

[Trexano99]

Zigbee Dongle-E flashed with firmware ncp-uart-hw-v7.4.3.0-zbdonglee-115200.gbl

[CodeForLove83]

The Legrand gateway can pair with the device without power it off. I've attached in my previous comments the pcap of the sniffing.

I need to figure out if this is a firmware dongle issue or a z2m one.

Let's see what @Koenkk suggests.

[Koenkk]

One diff I see is that the Legrand gateway does respond to the Node Descriptor Request while z2m doesn't, but neither does Deconz so this cannot be the issue. Can you make a sniff when pairing the device directly to the coordinator? Keep it close to the coordinator and from the frontend only enable joining via the coordinator.

[jetmcquack]

I don’t know if this is the correct place to post this, but with this same switch I can only read the Power, and Apparent Power. On ZHA it is possible to read the Voltage and the Current, so I think there is definitely something missing with these switches. If you need logs or anything I can provide whatever you need, just guide me!

[agabi10]

@Koenkk I think I might have the same problem with my KG4141AC, but I'm not sure if it's the same happening here or not. In the logs tab I see the following INFO:

zh:controller:device: Device '0x000474000022ecc9' is only compliant to revision '21' of the ZigBee specification (current revision: 23).

Would that message explain why the switch disconnects during the configuring process? Is there something I can do to avoid disconnections? I didn't have any problems with the ones I installed a year ago, and I bought those and the ones I'm trying to add now at the same time.