Cannot load presets with D415 using Pyrealsense2 Error: HResult 0x8007001f #5172

hobbitsyfeet · 2019-11-04T00:28:58Z

Required Info
Camera Model	D415
Firmware Version	5.11.15.00
Operating System & Version	Win 10 (10.0.17763 Build 17763)
Platform	PC
SDK Version	2.29.0.1124
Language	Python 3.68
USB version	3.2

Issue Description

I've been trying to load the preset options both by using:
1. depth_sensor.set_option(rs.option.visual_preset , 3)
2. advanced_mode.load_json("./HighResHighAccuracyPreset.json")

and both result in this error:
hr returned: HResult 0x8007001f: "A device attached to the system is not functioning."

I've encountered this problem with my code resembling the solution in #2577 and the example code from https://github.com/IntelRealSense/librealsense/blob/master/wrappers/python/examples/python-rs400-advanced-mode-example.py .
When I use the Realsense Viewer V2.29.0, the High Accuracy preset works fine.

The only success I've been able to find is using depth_sensor.set_option(rs.option.visual_preset , 0)

I don't know if this has anything to do with it, but if I try setting depth_sensor options that are not the presets, such as depth_sensor.set_option(rs.option.max_distance,10) I get object doesn't support option # 34. But rs.option.exposure works?

Is it possible to manually set the options I see in the JSON?

I'll continue to try with a different computer and perhaps using Ubuntu instead of Windows, but ideally I would like to use Windows for this.

The text was updated successfully, but these errors were encountered:

MartyG-RealSense · 2019-11-04T06:56:30Z

Is the Python script in the link below for applying the High Accuracy preset any help to you please?

#2577 (comment)

An easy way to define your own custom JSON file is to set up your preferred settings in the Real sense Viewer and then export them as a JSON using an icon on the toolbar at the top of the options side-panel.

ev-mp · 2019-11-04T07:00:26Z

@hobbitsyfeet hello,

depth_sensor.set_option(rs.option.visual_preset , 3) should work with D415. you can post the code fore review here. Also - please share the librealsense logs when this error is fired.
advanced_mode.load_json("./HighResHighAccuracyPreset.json")

The syntax is not correct - the string object that you pass along should include the content of the json file, not its name. #3696, #4046.

depth_sensor.set_option(rs.option.max_distance,10) - is used in processing filters. It is not applicable to depth_sensor.
It is recommended to use sensor.supports(rs.option.<tbd>) query before setting/getting option to improve code robustness.
Is it possible to manually set the options I see in the JSON?

Correct, follow the python link you've posted and expand the demo by adding advanced_mode.set_<depth_control/get_rau_thresholds_control/slo_penalty_control/tbd_control>(...) calls
See documentation for the full list of supported APIs

hobbitsyfeet · 2019-11-04T18:34:27Z

Hi, and sorry, that syntax mistake is from trying to give context to to the input rather than a variable from the JSON content. Can sure tell this is my first issue, eh? I'm trying my best, just try to keep with me...

Here is what is going on when I execute the rs400-advanced-mode.

Found device that supports advanced mode: Intel RealSense D415
Advanced mode is enabled
Depth Control:
 minusDecrement: 10, deepSeaMedianThreshold: 500, scoreThreshA: 1, scoreThreshB: 2047, textureDifferenceThreshold: 0, textureCountThreshold: 0, deepSeaSecondPeakThreshold: 325, deepSeaNeighborThreshold: 7, lrAgreeThreshold: 24
RSM:
 rsmBypass: 0, diffThresh: 4, sloRauDiffThresh: 1, removeThresh: 63
RAU Support Vector Control:
 minWest: 1, minEast: 1, minWEsum: 3, minNorth: 1, minSouth: 1, minNSsum: 3, uShrink: 3, vShrink: 1
Color Control:
 disableSADColor: 0, disableRAUColor: 0, disableSLORightColor: 0, disableSLOLeftColor: 0, disableSADNormalize: 0
RAU Thresholds Control:
 rauDiffThresholdRed: 51, rauDiffThresholdGreen: 51, rauDiffThresholdBlue: 51
SLO Color Thresholds Control:
 diffThresholdRed: 72, diffThresholdGreen: 72, diffThresholdBlue: 72
SLO Penalty Control:
 sloK1Penalty: 60, sloK2Penalty: 342, sloK1PenaltyMod1: 105, sloK2PenaltyMod1: 190, sloK1PenaltyMod2: 70, sloK2PenaltyMod2: 130
HDAD:
 lambdaCensus: 26, lambdaAD: 800, ignoreSAD: 0
Color Correction:
 colorCorrection1: 0.461914, colorCorrection2: 0.540039, colorCorrection3: 0.540039, colorCorrection4: 0.208008, colorCorrection5: -0.332031, colorCorrection6: -0.212891, colorCorrection7: -0.212891, colorCorrection8: 0.68457, colorCorrection9: 0.930664, colorCorrection10: -0.553711, colorCorrection11: -0.553711, colorCorrection12: 0.0458984
Depth Table:
 depthUnits: 1000, depthClampMin: 0, depthClampMax: 65536, disparityMode: 0, disparityShift: 0
Auto Exposure Control:
 Mean Intensity Set Point: 400
Census:
 uDiameter: 9, vDiameter: 9
Depth Control Min Values:
  minusDecrement: 0, deepSeaMedianThreshold: 0, scoreThreshA: 0, scoreThreshB: 0, textureDifferenceThreshold: 0, textureCountThreshold: 0, deepSeaSecondPeakThreshold: 0, deepSeaNeighborThreshold: 0, lrAgreeThreshold: 0
Depth Control Max Values:
  minusDecrement: 255, deepSeaMedianThreshold: 1023, scoreThreshA: 1023, scoreThreshB: 4095, textureDifferenceThreshold: 4095, textureCountThreshold: 1023, deepSeaSecondPeakThreshold: 1023, deepSeaNeighborThreshold: 1023, lrAgreeThreshold: 2047
After Setting new value, Depth Control:
 minusDecrement: 10, deepSeaMedianThreshold: 500, scoreThreshA: 511, scoreThreshB: 2047, textureDifferenceThreshold: 0, textureCountThreshold: 0, deepSeaSecondPeakThreshold: 325, deepSeaNeighborThreshold: 7, lrAgreeThreshold: 24
Controls as JSON:
 {
    "aux-param-autoexposure-setpoint": "400",
    "aux-param-colorcorrection1": "0.461914",
    "aux-param-colorcorrection10": "-0.553711",
    "aux-param-colorcorrection11": "-0.553711",
    "aux-param-colorcorrection12": "0.0458984",
    "aux-param-colorcorrection2": "0.540039",
    "aux-param-colorcorrection3": "0.540039",
    "aux-param-colorcorrection4": "0.208008",
    "aux-param-colorcorrection5": "-0.332031",
    "aux-param-colorcorrection6": "-0.212891",
    "aux-param-colorcorrection7": "-0.212891",
    "aux-param-colorcorrection8": "0.68457",
    "aux-param-colorcorrection9": "0.930664",
    "aux-param-depthclampmax": "65536",
    "aux-param-depthclampmin": "0",
    "aux-param-disparityshift": "0",
    "controls-autoexposure-auto": "True",
    "controls-autoexposure-manual": "33000",
    "controls-color-autoexposure-auto": "True",
    "controls-color-autoexposure-manual": "156",
    "controls-color-backlight-compensation": "0",
    "controls-color-brightness": "0",
    "controls-color-contrast": "50",
    "controls-color-gain": "64",
    "controls-color-gamma": "300",
    "controls-color-hue": "0",
    "controls-color-power-line-frequency": "3",
    "controls-color-saturation": "64",
    "controls-color-sharpness": "50",
    "controls-color-white-balance-auto": "True",
    "controls-color-white-balance-manual": "4600",
    "controls-depth-gain": "16",
    "controls-depth-white-balance-auto": "True",
    "controls-laserpower": "150",
    "controls-laserstate": "on",
    "ignoreSAD": "0",
    "param-autoexposure-setpoint": "400",
    "param-censusenablereg-udiameter": "9",
    "param-censusenablereg-vdiameter": "9",
    "param-censususize": "9",
    "param-censusvsize": "9",
    "param-depthclampmax": "65536",
    "param-depthclampmin": "0",
    "param-depthunits": "1000",
    "param-disableraucolor": "0",
    "param-disablesadcolor": "0",
    "param-disablesadnormalize": "0",
    "param-disablesloleftcolor": "0",
    "param-disableslorightcolor": "0",
    "param-disparitymode": "0",
    "param-disparityshift": "0",
    "param-lambdaad": "800",
    "param-lambdacensus": "26",
    "param-leftrightthreshold": "24",
    "param-maxscorethreshb": "2047",
    "param-medianthreshold": "500",
    "param-minscorethresha": "511",
    "param-neighborthresh": "7",
    "param-raumine": "1",
    "param-rauminn": "1",
    "param-rauminnssum": "3",
    "param-raumins": "1",
    "param-rauminw": "1",
    "param-rauminwesum": "3",
    "param-regioncolorthresholdb": "0.0499022",
    "param-regioncolorthresholdg": "0.0499022",
    "param-regioncolorthresholdr": "0.0499022",
    "param-regionshrinku": "3",
    "param-regionshrinkv": "1",
    "param-robbinsmonrodecrement": "10",
    "param-robbinsmonroincrement": "10",
    "param-rsmdiffthreshold": "4",
    "param-rsmrauslodiffthreshold": "1",
    "param-rsmremovethreshold": "0.375",
    "param-scanlineedgetaub": "72",
    "param-scanlineedgetaug": "72",
    "param-scanlineedgetaur": "72",
    "param-scanlinep1": "60",
    "param-scanlinep1onediscon": "105",
    "param-scanlinep1twodiscon": "70",
    "param-scanlinep2": "342",
    "param-scanlinep2onediscon": "190",
    "param-scanlinep2twodiscon": "130",
    "param-secondpeakdelta": "325",
    "param-texturecountthresh": "0",
    "param-texturedifferencethresh": "0",
    "param-usersm": "1",
    "param-zunits": "1000"
}
hr returned: HResult 0x8007001f: "A device attached to the system is not functioning."

Here is what happens when I replace

   serialized_string = advnc_mode.serialize_json()
   print("Controls as JSON: \n", serialized_string)
   as_json_object = json.loads(serialized_string)

with this using the HighResHighAccuracyPreset.json

with open(path_to_settings_file) as file:
   as_json_object = json.load(file)
   print("Controls as JSON: \n, as_json_object)

Found device that supports advanced mode: Intel RealSense D415
Advanced mode is enabled
Depth Control:
 minusDecrement: 25, deepSeaMedianThreshold: 796, scoreThreshA: 4, scoreThreshB: 2893, textureDifferenceThreshold: 1722, textureCountThreshold: 0, deepSeaSecondPeakThreshold: 647, deepSeaNeighborThreshold: 108, lrAgreeThreshold: 10
RSM:
 rsmBypass: 0, diffThresh: 1.65625, sloRauDiffThresh: 0.71875, removeThresh: 136
RAU Support Vector Control:
 minWest: 2, minEast: 6, minWEsum: 12, minNorth: 3, minSouth: 2, minNSsum: 7, uShrink: 3, vShrink: 0
Color Control:
 disableSADColor: 0, disableRAUColor: 0, disableSLORightColor: 1, disableSLOLeftColor: 0, disableSADNormalize: 0
RAU Thresholds Control:
 rauDiffThresholdRed: 1007, rauDiffThresholdGreen: 578, rauDiffThresholdBlue: 803
SLO Color Thresholds Control:
 diffThresholdRed: 30, diffThresholdGreen: 15, diffThresholdBlue: 13
SLO Penalty Control:
 sloK1Penalty: 155, sloK2Penalty: 190, sloK1PenaltyMod1: 160, sloK2PenaltyMod1: 507, sloK1PenaltyMod2: 59, sloK2PenaltyMod2: 493
HDAD:
 lambdaCensus: 6, lambdaAD: 751, ignoreSAD: 0
Color Correction:
 colorCorrection1: 0.461914, colorCorrection2: 0.540039, colorCorrection3: 0.540039, colorCorrection4: 0.208008, colorCorrection5: -0.332031, colorCorrection6: -0.212891, colorCorrection7: -0.212891, colorCorrection8: 0.68457, colorCorrection9: 0.930664, colorCorrection10: -0.553711, colorCorrection11: -0.553711, colorCorrection12: 0.0458984
Depth Table:
 depthUnits: 1000, depthClampMin: 0, depthClampMax: 65536, disparityMode: 0, disparityShift: 0
Auto Exposure Control:
 Mean Intensity Set Point: 400
Census:
 uDiameter: 9, vDiameter: 9
Depth Control Min Values:
  minusDecrement: 0, deepSeaMedianThreshold: 0, scoreThreshA: 0, scoreThreshB: 0, textureDifferenceThreshold: 0, textureCountThreshold: 0, deepSeaSecondPeakThreshold: 0, deepSeaNeighborThreshold: 0, lrAgreeThreshold: 0
Depth Control Max Values:
  minusDecrement: 255, deepSeaMedianThreshold: 1023, scoreThreshA: 1023, scoreThreshB: 4095, textureDifferenceThreshold: 4095, textureCountThreshold: 1023, deepSeaSecondPeakThreshold: 1023, deepSeaNeighborThreshold: 1023, lrAgreeThreshold:
2047
After Setting new value, Depth Control:
 minusDecrement: 25, deepSeaMedianThreshold: 796, scoreThreshA: 511, scoreThreshB: 2893, textureDifferenceThreshold: 1722, textureCountThreshold: 0, deepSeaSecondPeakThreshold: 647, deepSeaNeighborThreshold: 108, lrAgreeThreshold: 10
Controls as JSON:
{"param-disableraucolor": 0,
 "param-disablesadcolor": 0,
 "param-disablesadnormalize": 0,
 "param-disablesloleftcolor": 0,
 "param-disableslorightcolor": 1,
 "param-lambdaad": 751,
 "param-lambdacensus": 6,
 "param-leftrightthreshold": 10,
 "param-maxscorethreshb": 2893,
 "param-medianthreshold": 796,
 "param-minscorethresha": 4,
 "param-neighborthresh": 108,
 "param-raumine": 6,
 "param-rauminn": 3,
 "param-rauminnssum": 7,
 "param-raumins": 2,
 "param-rauminw": 2,
 "param-rauminwesum": 12,
 "param-regioncolorthresholdb": 0.786380709066072,
 "param-regioncolorthresholdg": 0.5664810046339115,
 "param-regioncolorthresholdr": 0.9857413557742051,
 "param-regionshrinku": 3, "param-regionshrinkv": 0,
 "param-regionspatialthresholdu": 7,
 "param-regionspatialthresholdv": 3,
 "param-robbinsmonrodecrement": 25,
 "param-robbinsmonroincrement": 2,
 "param-rsmdiffthreshold": 1.6605679586483368,
 "param-rsmrauslodiffthreshold": 0.7269914923801174,
 "param-rsmremovethreshold": 0.8150280066589434,
 "param-scanlineedgetaub": 13,
 "param-scanlineedgetaug": 15,
 "param-scanlineedgetaur": 30,
 "param-scanlinep1": 155,
 "param-scanlinep1onediscon": 160,
 "param-scanlinep1twodiscon": 59,
 "param-scanlinep2": 190,
 "param-scanlinep2onediscon": 507,
 "param-scanlinep2twodiscon": 493,
 "param-secondpeakdelta": 647,
 "param-texturecountthresh": 0,
 "param-texturedifferencethresh": 1722,
 "param-usersm": 1
}
hr returned: HResult 0x8007001f: "A device attached to the system is not functioning."

Notice how there's quotes around the input in the first set but not the second? I tried adding quotes to the JSON and it failed, so why would there be in the serialized_json()? I tried to look up the definition of the function in https://intelrealsense.github.io/librealsense/python_docs/_generated/pyrealsense2.rs400_advanced_mode.html?highlight=advanced#pyrealsense2.rs400_advanced_mode.serialize_json but there's no description of what it does.

Could it be an issue with how the input is formatted?

Here I see the same SDK Version (2.29) for C# where the wrapper simply doesn't have access to Advanced Mode instructions. Though the examples available for python and closing of issues suggest it has been.
https://www.gitmemory.com/issue/IntelRealSense/librealsense/5117/545864982

Is the Python script in the link below for applying the High Accuracy preset any help to you please?

#2577 (comment)

An easy way to define your own custom JSON file is to set up your preferred settings in the Real sense Viewer and then export them as a JSON using an icon on the toolbar at the top of the options side-panel.

I have used this and ran into the exact same issue with hr returned: HResult 0x8007001f: "A device attached to the system is not functioning."

hobbitsyfeet · 2019-11-04T18:48:23Z

It would probably be useful to note that I tried loading the JSON and the IntelRealsense Viewer cannot load any of the presets again, even after restarting hardware, and the computer it's running on.

I get a variety of errors including

Backend in rs2_set_option(options:0CF31980, option:Visual Preset, value:3):
hr returned: HResult 0x8007001f: "A device attached to the system is not functioning."

as well as this when I try to set it again:

Backend in rs2_open_multiple(sensor:0CF31980, profiles:0E6D8D38, count:1):
hr returned: HResult 0x8007001f: "A device attached to the system is not functioning."
and when I try and return back to Custom preset:

When I try and return back to Custom Preset

UNKNOWN in rs2_open_multiple(sensor:0CF31980, profiles:0E6D8D38, count:1):
Could not set Media Type. Device may be locked

This is very odd because before I tried to save the preset and load it, none of this was happening in the viewer and I could access the presets just fine. A fresh install does fix the issue with loading presets in the viewer. This only happens with the settings the viewer exports and loads, but not with the JSON settings downloaded from the librealsense viewer site.

ev-mp · 2019-11-07T20:37:29Z

@hobbitsyfeet, can you provide the json you're using and also post the camera info ?
rs-enumerate-devices -s

hobbitsyfeet closed this as completed Nov 4, 2019

hobbitsyfeet reopened this Nov 4, 2019

MartyG-RealSense closed this as completed Mar 29, 2024

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Cannot load presets with D415 using Pyrealsense2 Error: HResult 0x8007001f #5172

Cannot load presets with D415 using Pyrealsense2 Error: HResult 0x8007001f #5172

hobbitsyfeet commented Nov 4, 2019

MartyG-RealSense commented Nov 4, 2019 •

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hobbitsyfeet commented Nov 4, 2019

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ev-mp commented Nov 7, 2019

Cannot load presets with D415 using Pyrealsense2 Error: HResult 0x8007001f #5172

Cannot load presets with D415 using Pyrealsense2 Error: HResult 0x8007001f #5172

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hobbitsyfeet commented Nov 4, 2019

Issue Description

MartyG-RealSense commented Nov 4, 2019 • edited Loading

ev-mp commented Nov 4, 2019

hobbitsyfeet commented Nov 4, 2019

hobbitsyfeet commented Nov 4, 2019 • edited Loading

ev-mp commented Nov 7, 2019

MartyG-RealSense commented Nov 4, 2019 •

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