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realsense-viewer warnings and out of date udev rules #4990

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kjacks21 opened this issue Oct 6, 2019 · 3 comments
Closed

realsense-viewer warnings and out of date udev rules #4990

kjacks21 opened this issue Oct 6, 2019 · 3 comments

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@kjacks21
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kjacks21 commented Oct 6, 2019 •
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librealsense 2.29.0 RELEASE
OS Linux 5.0.0-31-generic
Name Intel RealSense D435
Serial Number 834412071708
Firmware Version 05.11.15.00
Advanced Mode YES
Camera Locked YES
Usb Type Descriptor 3.2
Product Line D400
Asic Serial Number 836313021935
Firmware Update Id 836313021935

Issue Description
I've commented on other issues that seemed relevant, but now I'm not so sure. Hence, I'm bringing everything here. Realsense-viewer and depth capture previously worked fine, but as of a month or so ago (I don't recall exactly because I noticed the problem only a few days ago) it no longer does. My main issue is that I am unable to extract depth data from the .bag files that I've generated recently, and I suspect it has to do with the following warnings and errors. Could it be that my kernel version is unsupported?

Related
Potentially related #4971, #4951; however I have a newer kernel version. #4957 has the closest specs as me and as I mentioned there, I tested the camera with the new firmware version on a different computer that was previously working with an old SDK and it doesn't work there.

Trace
Upon starting up realsense-viewer without a camera plugged in, I get the following warnings:

 06/10 14:19:19,642 ERROR [140075786561280] (types.h:304) xioctl(VIDIOC_S_CTRL) failed Last Error: Invalid argument
 06/10 14:19:19,643 WARNING [140075786561280] (sensor.cpp:766) Exception was thrown when inspecting RGB Camera property Controls exposure time of color camera. Setting any value will disable auto exposure
 06/10 14:19:19,650 ERROR [140075786561280] (types.h:304) xioctl(VIDIOC_S_CTRL) failed Last Error: Invalid argument
 06/10 14:19:19,650 WARNING [140075786561280] (sensor.cpp:766) Exception was thrown when inspecting RGB Camera property Controls white balance of color image. Setting any value will disable auto white balance

Plugging the camera in, I get the following:

06/10 14:21:53,269 WARNING [140076051208064] (backend-v4l2.cpp:1148) Pixel format 36315752-1a66-a242-9065-d01814a likely requires patch for fourcc code RW16!

In addition, I am given the following warning in the viewer GUI:

Timestamp: 1570385959626.153564
Severity: Warn
Description: RealSense UDEV-Rules file:
 /lib/udev/rules.d/60-librealsense2-udev-rules.rules
 is not up-to date!
UDEV-Rules permissions configuration 
 for RealSense devices.

Missing/outdated UDEV-Rules will cause 'Permissions Denied' errors
unless the application is running under 'sudo' (not recommended)
In case of Debians use: 
sudo apt-get upgrade/install librealsense2-udev-rules
To manually install UDEV-Rules in terminal run:
$ sudo cp ~/.99-realsense-libusb.rules /etc/udev/rules.d/99-realsense-libusb.rules && sudo udevadm control --reload-rules && udevadm trigger

which does not resolve itself when upgrading and installing librealsense2-udev-rules. See console output below:

librealsense2-udev-rules is already the newest version (2.29.0-0~realsense0.1579).

In the viewer, when I turn on the Stereo module, I can see the stream but get the following:

 06/10 14:27:19,288 WARNING [139927887017728] (ds5-timestamp.cpp:64) UVC metadata payloads not available. Please refer to the installation chapter for details.

Similarly, when I turn on the RGB Camera, I get the following:

06/10 14:28:26,942 WARNING [139927870232320] (ds5-timestamp.cpp:64) UVC metadata payloads not available. Please refer to the installation chapter for details.

When I select record, I get the following:

 06/10 14:29:10,327 ERROR [139927855548160] (record_device.cpp:210) Failed to downcast snapshot of type librealsense::debug_interface
 06/10 14:29:10,327 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Motion
 06/10 14:29:10,327 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Video
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Roi
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Depth Frame
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Advanced Mode
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Video Profile
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Disparity Frame
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Motion Profile
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Pose Frame
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Pose Profile
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Tm2
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Software Device
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Software Sensor
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Decimation Filter
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Threshold Filter
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Disparity Filter
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Spatial Filter
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Temporal Filter
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Hole Filling Filter
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Zero Order Filter
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Pose
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Pose Sensor
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Wheel Odometer
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Global Timer
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Updatable
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Update Device
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Tm2 Sensor
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Motion
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Video
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Roi
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Depth Frame
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Advanced Mode
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Video Profile
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Disparity Frame
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Motion Profile
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Pose Frame
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Pose Profile
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Tm2
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Software Device
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Software Sensor
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Decimation Filter
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Threshold Filter
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Disparity Filter
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Spatial Filter
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Temporal Filter
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Hole Filling Filter
 06/10 14:29:10,328 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Zero Order Filter
 06/10 14:29:10,333 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Pose
 06/10 14:29:10,333 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Pose Sensor
 06/10 14:29:10,333 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Wheel Odometer
 06/10 14:29:10,333 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Global Timer
 06/10 14:29:10,333 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Updatable
 06/10 14:29:10,333 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Update Device
 06/10 14:29:10,333 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Tm2 Sensor
 06/10 14:29:10,333 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Motion
 06/10 14:29:10,333 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Video
 06/10 14:29:10,333 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Roi
 06/10 14:29:10,333 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Depth Frame
 06/10 14:29:10,333 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Advanced Mode
 06/10 14:29:10,333 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Video Profile
 06/10 14:29:10,333 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Disparity Frame
 06/10 14:29:10,333 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Motion Profile
 06/10 14:29:10,333 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Pose Frame
 06/10 14:29:10,333 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Pose Profile
 06/10 14:29:10,333 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Tm2
 06/10 14:29:10,333 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Software Device
 06/10 14:29:10,333 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Software Sensor
 06/10 14:29:10,333 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Decimation Filter
 06/10 14:29:10,333 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Threshold Filter
 06/10 14:29:10,333 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Disparity Filter
 06/10 14:29:10,333 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Spatial Filter
 06/10 14:29:10,333 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Temporal Filter
 06/10 14:29:10,333 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Hole Filling Filter
 06/10 14:29:10,333 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Zero Order Filter
 06/10 14:29:10,334 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Pose
 06/10 14:29:10,334 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Pose Sensor
 06/10 14:29:10,334 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Wheel Odometer
 06/10 14:29:10,334 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Global Timer
 06/10 14:29:10,334 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Updatable
 06/10 14:29:10,334 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Update Device
 06/10 14:29:10,334 WARNING [139927855548160] (record_device.cpp:255) Extensions type is unhandled: Tm2 Sensor

EDIT: The below portion was resolved by updating pyrealsense2.

I am able to view both streams from the recorded .bag file in the viewer; however, when I try to access the depth frames from the .bag file using the API, I get an error. For example, the trace below:

 depth_sensor = profile.get_device().first_depth_sensor()
RuntimeError: Could not find requested sensor type!

Please let me know if this needs to be broken up into multiple issues. Thanks for the support!
@neilyoung neilyoung mentioned this issue Oct 7, 2019
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@kjacks21 kjacks21 mentioned this issue Oct 8, 2019
Closed
@kjacks21 kjacks21 changed the title realsense-viewer warnings, depth no longer working, and out of date udev rules realsense-viewer warnings and out of date udev rules Oct 27, 2019
@kjacks21
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Updated title to show that updating pyrealsense2 resolved a portion of the issue.

@RealSenseCustomerSupport
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Hi @kjacks21,

  1. Please see DKMS failure on kernel 5.0.0-23-generic #4586 with the similar issue since the kernel v5.0 is not yet supported. That's the reason you saw some warnings. You may need to manually apply the patches.
  2. what's your "pyrealsense2" version?
  3. You should be able to playback your bag file thru realsense-viewer, right?

@kjacks21
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@RealSenseCustomerSupport thanks for the response! pyrealsense2 version is 2.29.0.1124, but was 2.22 when it wasn't working. Correct, I am able to play back. Since this can be resolved with #4586, I'll close this issue.

@ev-mp ev-mp mentioned this issue Nov 27, 2019
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@MartyG-RealSense MartyG-RealSense mentioned this issue Sep 5, 2020
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@kjacks21 @RealSenseCustomerSupport