Unable to open a single expense report as approver

[m-natarajan]

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Version Number:
Reproducible in staging?: Needs reproduction
Reproducible in production?: Needs reproduction
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @puneetlath
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1718982172128879

Action Performed:

1. Submit a single expense report in a workspace chat
2. As approver open the report

Expected Result:

Report opened without any issue

Actual Result:

Unable to open the report and Loading skeleton displayed

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

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[MelvinBot]

This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

[melvin-bot]

Triggered auto assignment to @muttmuure (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @NikkiWines (AutoAssignerNewDotQuality)

[NikkiWines]

Hmm, I'm not able to reproduce this issue on staging currently. @puneetlath can you confirm if this is still an issue for you?

Screen.Recording.2024-06-26.at.23.28.47.mov

[NikkiWines]

Reached out to @puneetlath about this today - there's an ongoing investigation into the bug here. Will follow up with this starting next week 🙇

[NikkiWines]

Investigation is ongoing

[melvin-bot]

@NikkiWines @muttmuure this issue was created 2 weeks ago. Are we close to a solution? Let's make sure we're treating this as a top priority. Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

[NikkiWines]

Investigation is still ongoing

[kevinksullivan]

@NikkiWines @muttmuure if this is a CRITICAL item it should be daily, right? I'll update, but lmk if I am missing something!

[muttmuure]

I was expecting this to be fixed by better gap detection which merged this week - is this definitely still happening?

[muttmuure]

@puneetlath do you mind testing this again?

[muttmuure]

This hit staging 3 days ago, and production yesterday: #41962

[puneetlath]

Still having the problem. We've narrowed it down to a problem when a personal card transaction gets merged with a receipt. @NikkiWines is working on the fix.

[NikkiWines]

Getting tests working for this now, hoping to have a PR up by EOD

[NikkiWines]

Hmm, actually what I had wasn't working, pivoting to another solution where we update the IOU reportAction after merging

[melvin-bot]

@puneetlath, @NikkiWines, @muttmuure Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[puneetlath]

This is done and deployed. Just need someone to confirm it's working properly when using this out in the wild.

[melvin-bot]

@puneetlath, @NikkiWines, @muttmuure Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[puneetlath]

This works. Going to go ahead and close it out.