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[Support Request] Device sync #8506

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DanielSass opened this issue Feb 18, 2025 · 0 comments
Open

[Support Request] Device sync #8506

DanielSass opened this issue Feb 18, 2025 · 0 comments

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@DanielSass
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Description

We have some outstanding new device requests from the support sheet, at least a handful of them are in ReportStream's livd table.

Proposed solution

  1. See the smartsheet (any unresolved new device request. at least: rows 55, 56, 62, 64, 66, 67)
  2. In a lower environment run a device sync and verify new devices that will be added to SimpleReport
  3. Add any devices not included in the device sync manually
  4. Communicate the list of devices to the ReportStream team (note devices not coming from their API
  5. Send example test results as needed
  6. Confirm with ReportStream Engineering before adding devices to Prod

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