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[BUG] Download files does not work from Exchange Admin Centre. #474

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kiwiant opened this issue Aug 20, 2024 · 2 comments
Open

[BUG] Download files does not work from Exchange Admin Centre. #474

kiwiant opened this issue Aug 20, 2024 · 2 comments
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bug Something isn't working Priority 2

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@kiwiant
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kiwiant commented Aug 20, 2024

To Reproduce

  1. Browse to portal.azure.com.
  2. Connect to Cloud Shell (icon top right).
  3. Upload a file to Cloud Shell (eg, sample.txt) - Manage Files | Upload file
  4. Run the command download sample.txt (popup shows file with link and clicking the link downloads the file. This also works for Manage Files | Download file).
  5. Browse admin.exchange.microsoft.com.
  6. Run the command download sample.txt (popup shows file with link and clicking the link shows a new tab but file does not download).
  7. Select Manage Files | Download file, type in sample.txt, click the Download button. Download File popup displays with link but clicking the link has the same result as step 6.
  8. As a bonus try to click Manage files, Open File Share (nothing happens).

Commands you ran

download sample.txt

Observed Behavior

  • All download options work in the Azure portal and Shell.
  • All download options fail when using Cloud Shell in the Exchange Admin Centre.

Note: File upload works in both the Azure Portal and Exchange Admin Centre.

Include error output here
No error messages, all appears to work but the file download never initiates.

Expected behavior

I expect the downloading files using the Cloud Shell to work in the same manner regardless of the portal being used.

Is this specific to Cloud Shell?

Yes

Interface information

https://admin.exchange.microsoft.com - Fail
https://shell.azure.com - Success
https://portal.azure.com - Success

@kiwiant kiwiant added bug Something isn't working Triage-needed Triage needed by Cloud Shell team labels Aug 20, 2024
@kiwiant
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kiwiant commented Aug 22, 2024

The Microsoft 365 team have a case open on this under tracking id 2408190030000129.

@mbifeld
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mbifeld commented Sep 10, 2024

Hi @kiwiant, thank you for reporting this issue. Platforms supporting Cloud Shell outside of Azure Portal control some of the UX code, and this is likely a discrepancy between the Portal and Admin Center UX handling. Will reach out to the Admin Center team to ensure they are aware.

@mbifeld mbifeld added Priority 2 and removed Triage-needed Triage needed by Cloud Shell team labels Sep 10, 2024
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